All staff were knowledgeable, friendly, and professional. I got seen quickly and was examined and…read moretreated quickly. Thank you!

I chose WestTex Urgent because of: 1. The ability to set…read moreup an appointment. 2. Location 3. The ability to set up an APPOINTMENT. So I set up a 6:00pm appointment online for the following day. Like instructed, I arrived 15 minutes early to fill out paperwork. There were a few other individuals in the waiting room but I wasn't worried because, I SET UP AN APPOINTMENT. Then 6:00 came and went... hmmmmm... and I got called back at 6:20. Ok, perhaps they were running a bit behind. The nurse asked some questions, took my vitals, stated there were 2 patients ahead of me and left the room. I then waited... and waited... and waited. I seriously thought I had been forgotten about. No one even popped in to update me. The battery on my phone kept going down, down, down. The Doctor finally came in the room... at 7:37pm. (Phone battery down to 9%) Since my reason was fairly straight forward, I was back in my vehicle heading home at 7:42. Yup, you read that right. Less than 5 minutes and out the door... and a $100 copay! I guess I'm just kind of confused by the point of having an appointment. I work in the dental field and am familiar with appointments. I'm familiar with running behind at times. But I'm also familiar with how, at least we, would handle walk-ins. I'm just curious... so I had an appointment at 6pm. If someone walked in at 5:55pm, would they be seen before a 6:00 appointment making the scheduled patient wait? Do they base the order on how "emergency-like" the patient is? I don't know. The Dr. seemed friendly, I guess. He tried to lighten the mood with some humor. Maybe it's because I was a little annoyed with being there nearly 2 hours that I wasn't in that good of a mood. But the front desk girl and the nurses were all nice. Waiting room wasn't the cleanest. Someone left USED tissues on the table and seat. Blah! Don't worry I CLEANED THEM UP (using coffee stirrers so I didn't touch them). Gross nonetheless. So here's my visit summed up: 5:45 - arrived for 6pm appointment 6:20 - brought back to exam room 7:37 - Dr. comes in room 7:42 - in my car heading home I honestly don't know if I would choose WestTex Urgent Care... I guess it would depend on the situation. Maybe I'd give them a chance to change my mind and I can update this review. ***REMINDER: BRING YOUR CHARGING CABLE***

I have to get my blood work done between once a week. Sometimes I get to go once a month. These…read moregirls have not changed over. They're very conscious of what they are doing. Even if they had a rough day, they have a smile on their face. I wish I could package them and send them around the states so they can teach other labs how to act I've been going to them for over 10 years, this place does not have a been there forever so they're treated good.

Very pleasant staff! Efficient procedure here. Even when waiting room is full, it is not a long…read morewait at all. Nearly painless needles everything I've been there.

Took my 2 year old for a checkup Monday. She had to go barefoot to stand on the scale. She woke up…read morethe next day with ring worms on her feet and the clinic is the only explanation because I don't have it, there are no pets in the home, and she doesn't walk around barefoot at all. And now today it seems she's in the beginning stages of chicken pox!! Makes me question how sanitary this place is kept because my daughter has never been sick in her 2 years and only a day after taking her to the clinic she got ring worm and now possibly chicken pox.

My boys have been going to this facility for several months now. They are friendly, timely and…read moreattentive. Of course, we've picked our favorites of the staff, but everyone we have seen has been great. The facility is well maintained compared to its age. They schedule well so my 2-year-olds twins are seen quickly before their attention span is over, lol. Love how they have appointments well into the afternoon to accommodate my work schedule.

Efficient process of checking in. The medical staff are very…read moreknowledgeable and caring.

Dont show up at 4:10 they will turn you away, even though the door says 4:30. Never really have a…read moregood experience with front desk she is quite rude and never really cares about your situation.

Appointment scheduling was easy. Front desk girl was kind and paperwork was minimal. MRI…read moretechnician made everything a breeze. She couldn't have been nicer.

Front desk person is rude and unprofessional. I waited 25 minutes only to be told I was late for my…read moreappointment because the front desk attendant ignored my ID when I gave it to her and failed to check me in. Don't waste your time by going there. I certainly won't return. Once she realized she failed to check me in she lied about my arrival tone.

I went in for a root canal and Dr. Jenkins and her team were absolutely amazing. I had a bit of…read moreanxiety coming into their office but everyone was super friendly. Dr. Jenkins thoroughly explained what was wrong and what the plan was as far as the root canal. They numbed me up pretty well, they even let it sit for a few minutes so it could fully take effect! Usually dentists are pretty rushed, so this was a nice change of pace. As they were gearing up and starting, they would consistently ask me how I was doing, if I needed a bathroom break, and they would inform me of what step in the procedure they were! All in all, 10/10 care. Everyone was friendly, the Dr was patient and gentle, and I hardly felt a thing!

I went in for a root canal with Dr. Gilbert and though I don't like the reason for being there, I…read morewas VERY happy with the treatment he and his team provided. The assistants were extremely friendly and made sure I was comfortable; and Dr. Gilbert was not only cheerful and informational but EXTREMELY thorough. I'm terrified of dental work but he made the process bearable. He stopped anytime I needed a break, and was very attuned to any pain I felt. The office and rooms are very clean and hygienic as well. I don't know anyone that likes having dental work but if you need a root canal or the likes, I would recommend him every time.

Everyone is very friendly. You can't expect a wait time, though. So typically my appointments are…read more30-40 minutes later than scheduled. Dr. Rowland and his staff have been excellent.

Absolutely the best care possible. Dr. Cochran is not only an excellent surgeon, he is extremely…read morecompassionate and truly cares for his patients.