Another excellent Froedtert clinic location. I've never had…read morea long wait here for a doctor. The staff are always friendly and efficient. The space is clean and well maintained, if not as new or fancy as some locations. There is ample lot parking available. The doctors I've seen here have been excellent and really invested in solving medical issues. A lot of the ob/gyn staff is headquartered here.

Awesome staff and very convenient locattion. Except Dr Pryba.. He's a conman, just see anyone…read moreelse.. The rest are awesome!

The Urgent Care at Aurora Health Center is fantastic. My blood pressure was spiking on a Sunday…read morenight, and I felt terrible. The Urgent Care on Edgerton was open until 8:00 PM, and we rushed over. The facility was clean and professional. My wait was negligible. A nurse took my vitals and politely asked me to wait for a physician. Dr. Chaudhry spoke to me with understanding and expertise. His bed side manner was reassuring. The EKG was normal and multiple blood pressure readings were taken. Fortunately, my Systolic pressure dropped from 190/101 to 160/82. Dr. Chaudhry continued to monitor my progress and finally sent me home. I felt 100% better. This is the only Urgent Care to use if you live south of Shorewood.

The staff working here seems okay, though I don't like how they assume an informal first name…read morerelationship. Please, let this old man have a modicum of dignity, even if, or especially if, I'm coming in here for something uncomfortable. The biggest problem is Aurora's pecuniary greed. You'll be treated fine if you've got the right insurance, but they want to make very sure you do have insurance. Then after your visit, If your insurance doesn't cough up their share with adequate alacrity, or if you wait a couple of weeks to pay your share, you'll be sold to a collection agency faster than falcon diving on prey.

The doctors are great here. The only thing I really dislike is the wait time. Numerous appointments…read moreI end up sitting around in the waiting room for 35-45 minutes, and that includes the fact that I show up 10 minutes prior to the appointment time... Yet often enough there are patients that have walked in after me, and then were taken before me...???????

What can I say?? It's a medical center like all the rest. The medical professionals are…read morespecialists in their fields. The reception team was prompt and friendly. I got into an exam room fairly quickly, saw the Dr. and was out the door in all of, maybe, 25 minutes. I will admit I did go elsewhere for another opinion as the information I received was contradictory to what I knew about my medical history. But that can happen anywhere.

This is one of the worst medical experiences I've ever had. I went into an Urgent Care because my…read morehead and neck were in extraordinary pain following an injury. Since I had been in pain for 5 days, my blood pressure was - unsurprisingly - elevated. I was referred to the ER at Waukesha Memorial by the Urgent Care because they wanted to rule out meningitis and a brain bleed. The Urgent Care called the hospital ahead of my arrival to explain the situation. I checked in to the ER. They asked me if I had a history of migraines. I said yes, but I told them - after having years of migraines, this was not a migraine. I informed them that I had recently been injured and it caused muscle spasms in my back, chest, and neck. I informed them that the pain I was experiencing was consistent with (albeit worse than) the previous muscle spasms. They did not listen to me. They put me on fluids and did bloodwork. They took blood from my right arm (first venipuncture). Then, they put an IV in the left arm (second venipuncture). The IV infiltrated - which is very painful. They removed the infiltrated IV and put a different IV in my left arm (third venipuncture). Later, I was told they needed more bloodwork, but they hadn't used a large enough needle, so they put another IV in my right arm (fourth venipuncture). At one point I had 3 IVs at the same time. Be aware, the hospital charged me $33 per venipuncture. If they had simply started an IV with an appropriate sized needle - done so correctly, so that it did not infiltrate - and used it to take their blood samples, they could have spared me the latter 3 venipunctures. The bruises I had in the 2 weeks following my discharge this hospital were truly something to behold. I received a CT scan, an MRI, and a CT scan with contrast - all to rule out infection and brain bleeds. All tests were normal. I was still in a good deal of pain after 6 hours. I was told they'd given me three different regimens of migraine medication - and since none of them had knocked out the pain, the next step was to admit me and give me a spinal tap. I asked whether they'd given me any type of muscle relaxant. I was told I'd received 2.5 mgs of valium (mind you, an adult dose of valium is 10 mgs). I asked if I could receive another partial dose of valium as that was the only thing that had made any type of difference in the pain. They reluctantly agreed to give me another 2.5 mgs of valium. Months later, upon receiving an itemized bill (that I had to ask for), I learned that I was charged for two doses of 5 mgs of valium (I was charged $139 for each one). So, either they lied to me when I asked what I was receiving, or they didn't correctly record (or charge me for) the appropriate dose. As is standard with any IV treatment, part of my IV included Benadryl (Diphenhydramine HCl). I was charged $139 for Benadryl. I informed the PA that regardless of how I felt, I would absolutely not allow them to do a spinal tap. I asked to be discharged. By this time, the PA that had overseen my care was now going home and I was being transferred to a doctor. I told him that I wanted to go home. I was informed that they needed to run another bloodwork panel. It came back normal. I was told the reason they needed to repeat the bloodwork panel was because they ran the first one while I was receiving the fluids and it altered/diluted my numbers. I was charged for 2 bloodwork panels, each of which was $91. If they had done this correctly the first time, they could have spared me the additional, identical charge. I was in the ER for 9 hours - on bedsheets that were stained, and had multiple areas stitched together to repair holes. I was speaking to people who didn't listen to me, did sloppy work, and exhibited a consistent disregard for my experiences and the costs of their mistakes. I am not a medical doctor, but I grew up in a family of medical doctors and I have been a primary caretaker of terminally ill family members for years. I read medical journals so I can better advocate for their care and I've learned how to advocate for myself. I pity anyone who goes into Waukesha Memorial without the background that I have. I fear they will fall victim to a series of high-risk, unnecessary tests at an inordinate cost. The doctor who discharged me gave me a prescription for the same muscle relaxant I'd received right after my injury. They resolved the pain significantly within the first several hours and entirely within 3 days. Thankfully, I didn't need to take all the pills I was given. In due course, I was able to follow up with my primary care physician and receive physical therapy for my injury. Do NOT go to Waukesha Memorial. Go elsewhere. Please go anywhere else and wherever you go, ask for an itemized bill.

Wonderful ER staff. I had a horrible allergic reaction, and they treated me with kindness and…read moreprofessionalism. In fact, it's the best ER I have ever been to.

There was some changes to my insurance plan and the Ins. Rep gave us a tip to save some money on…read morelab work because she does it which is your responsible for X dollars so you can pay more through the medical facility or save big $ with an independent lab store. I'm not used to paying anything for lab work in the past so now I have to find a lab store and this new one was in an area that I frequent daily so it's a no brainer. Daphne would be the face of the business who helped me on my first experience getting my own lab work, she was a little green her self and you could tell she was new so I was very patient so we could get through this. She was very helpful and gave me a very reasonable quote for my needs. Even though we were both a little green she made my first experience with getting outside lab work very painless and less frustrating than dealing with the hospital affiliated clinic in my neighborhood that I go to. Daphne called me to let me know that she forgot to give me my paperwork which is no big deal because I have to drive past them to go home. When I went back I meet the owner of the franchise and asked if they and Daphne were new and he said yes so I told him that Daphne did a great job with my first outside lab work experience and that I would be back in the future. I'm happy to have Ins. even though it's changed a little when I read about all crazy expensive market policies that people can't afford like a second a mortgage.

I've used ARC services twice in the last six months for serum tears. The staff is…read morefantastic....they're friendly, efficient, and professional. I was impressed by the variety of needs they can handle. A place to keep in your Rolodex...okay, I'm old!

Doctor was funny, girlfriend got her OC spray taken which sucked but understandable because someone…read moregot shot here last week

Likely the only reason you find yourself here is because you're injured or very ill. So, you should…read morebe treated well when you're at your worst, that's precisely how it works at this Aurora Center! Even though they only had one doctor available during my visit, the staff was warm and friendly. They were able to give me an accurate wait time and their check in process texts you when your appointment is getting close in case you want to wait nearby. Street parking along the Center is free for up to 2 hours, which is convenient. They also had water and coffee available in their waiting area. The exam room was clean and it looked like they had 3 rooms available for patients. The nurse was compassionate with her care and thorough. The Doctor was kind and offered to shake my hand even though I was not feeling well. She was thorough as well, was able to determine what I was sick with and prescribe me with the appropriate medicine. It's only been a few days since my visit, but I am already feeling much better. I'm glad I chose to visit this clinic.

Had a great visit today for a minor issue. Was able to get seen quickly and the staff was very…read morefriendly and knowledgeable.

The physicians assistant Joan L. has no business working in the Medical field…read more She was talking down to me almost like she was accusing me of getting sick. I came in for a sinus infection and left with a print out that I could have found on google. I was seen within 10-15 minutes of arrival the check in was fast and the lady working the desk was nice and polite. I could not leave a review with Froedtert so I am leaving one here.