While researching cleaning services in the area, I stumbled upon Claudia Manueles on Yelp, so I…read morereached out to her and was able to schedule a cleaning for the following week. The cleaning was scheduled for a Tuesday at 8am and her and her counterpart, Vanessa, arrived at 7:45am to inspect the home before getting started. Claudia walked me through everything she planned on cleaning, which I appreciated, and I stayed out the way to let them work. For a 1900 sq. ft. home, the cleaning took about 3 hours. They deep cleaned the kitchen and bathrooms, dusted, vacuumed and arranged necessary items to make the home look nice and tidy. The one-time cleaning service was $250, which included a deep clean of the oven as well. Claudia was super sweet and very personable, you can tell she takes pride in her work. She only accepts Venmo or Zelle, so keep that in mind. Her work spoke for itself and they did an amazing job! If you're looking for a reasonably priced cleaning service, definitely contact Claudia!!! You will not be disappointed!

Claudia is very detail orientated, my house smells amazing! Will definitely have her on a…read morereoccurring basis!

So far we are exceptionally happy with this company and the service…read more We scheduled a whole home deep clean and then monthly follow-up maintenance cleaning. Due to travel, we had to reschedule a few times and it's super easy bc they always send a reminder text a few days out and ask you to confirm or let them know if you need to cancel or resked. Day of, text when they are on their way in their arrival window. They can also come if you give a key when you aren't home if you are comfortable with that. The two gals who came this time to do the routine cleaning were Jordan and Naveyah and they were prompt, polite, and friendly with my little pup who loved following them around. House looks wonderful from both visits and we're exceptionally happy with the service, communication, and prices. A+

Would give negative stars if possible. I have scheduled two…read moretimes with this business. The day before I get a text to confirm that I still want to continue with my appointment. I submit yes and think I can plan my day around the time I agreed to with two maids. Jokes on me. The first time my appointment was in the morning. I get a text 1 hour before they were supposed to show saying I am rescheduled to 1-3pm. No hey can you do this new time? Nope just you have been rescheduled. So my entire morning was wasted and I had to reschedule my afternoon plans. Today they rescheduled on me two hours before my agreed upon appointment and moved it up. I asked if I will be compensated $50 off since if it were the other way around I would have been charged. I am informed basically, management can't keep clients appointments that they agreed upon for that day if one of client cancels and I should be happy they gave me an hour back in my day (you know because they came early and screwed me out of my morning plans). They then also LIE and tell me they don't charge if their clients reschedule as long as it's the same day regardless of how much notice they give however their text message says differently. The maids are great but the management will waste your time with no consideration, no compensation and then tell you that you should be happy they did it earlier than what was agreed upon. I didn't complain the first time they wasted my time but 2 for 2 is completely unacceptable. Management is TRASH.

DO NOT USE THIS COMPANY! INFLATED REVIEWS. Had an absolute terrible experience with this service. I…read moream a landlord with 1 property in Suffolk, Va. When my tenant moves out I require a move out cleaning service. They chose 757 maids and paid them $585 for this service. My tenants said only one person showed up to clean. You'd expect for nearly $600 an army of people would show up. Upon the move out inspection, the house was completely dirty. Baseboards had a layer of dust, the fan blades had months of dust. The blinds had months of dust. The walls completely dirty. The windows completely dirty. We asked what was included in the cleaning and they only told us what wasn't included. I'm still curious what they did clean if anything. When we contacted them to come back out to fix it, they scheduled a date and never showed up and never contacted us. We once again contacted them. They offered us a refund of money instead. What did they give us back you might ask? $85.00. I think they pocketed $500 and left because they knew they wouldn't be held accountable. What terrible service.

From the owner: Clean Home. Professonal Service. Fair Priceread more

Miranda was more than punctual, and meticulous in cleaning our home. We have a couple of dogs and…read moreshe was gracious in working around them. Each area she worked on is spotless! She exceeded expectations and we will definitely be calling on her again. 5

I have to apologize to Miranda, the woman behind the scenes of this operation, for my inability to…read morechat quietly on the phone with my boyfriend while she was on the premise. I was hoping to have a hand in the organizing of the things that I had brought with me during the move from Arizona back to the east coast, but, truthfully, I left after a moments notice that I would be on my way to Virginia Beach. When I came back to find my apartment at the heritage spic & span, I was beyond floored i.e. impressed. Her attention to detail was impressive and even the smallest items were lined up like she knew me personally. I would have hired Miranda again, but there was some issues with responsiveness before another cleaning company offered to take the reigns on the job. I would like to use Every Detail Cleaning again in the future, right after I find another apartment or home~!

Katerina and her team did a fantastic job on multiple occasions! I used their services for a deep…read moreclean, as well as a move out/move and clean. They are very detailed oriented and very easy to work with. Would use their services again in the future.

Ekaterine and Capella Cleaning are the best cleaning company in Hampton Roads. I used to contract…read morethe Cleaning Authority but grew tired of their inconsistency, rude customer service, and gross up charge every month. Ekaterine is kind, reliable, consistent, hardworking, and does a tremendous job. I get a sense of relief when I know it's our cleaning week. She goes above and beyond each time. We have been using Capella for over 2 months and I have no interest in changing cleaning groups anytime soon. Very reasonable pricing too. Highly HIGHLY recommended.

I can't say enough good things about the Molly Maids team. Kim , Kelsey, and Kaycee have been…read morecleaning my parents house for more than a year. They always do a good job and are incredibly kind. My mom is always happy with their service. Diana helps me manage the cleanings and payments since I live out of state. They are hardworking, kind and trustworthy. I would recommend them to anyone.

We have had Molly maid service for over a year and a half and finally are having to stop. Overall,…read morelack of quality work combined with high price. Cleaners were friendly and usually showed up on time, however, we often found ourselves having to go behind them and re-clean what they had done due to lack of cleanliness of their equipment. do not recommend this service at this time.

Wow....Karen and her crew were here and my house has never been cleaner! I previously had cleaners,…read moreand my house was never this clean! I am amazed and very grateful. I have already scheduled my next visit. She has online booking and secure payment.

From the owner: Welcome to Karing Hands Refresh and Renew Cleaning Company, where we prioritize your space's…read morecleanliness and comfort. Our mission is to provide exceptional cleaning services tailored to meet your unique needs, whether at home or in the office. We offer flat-rate customizable cleaning plans, ensuring you receive the best value and flexibility without any surprises. Let us take care of the cleaning, so you can focus on what matters most to you! Give us a call today to receive 10% off your first cleaning!!

Toni was awesome to work with! She is reliable, honest and on time! Would recommend her.read more

From the owner: Our company is based on the belief that our customers' needs are of the utmost importance. We are…read morecommitted to meeting those needs. HoneyBee Cleaning Co LLC strives for excellent results. We also complete a 38-point checklist for every applicable service. Female-owned, locally, licensed & bonded professional cleaning with a touch of Honey.

Destini and her team of professionals provided exceptional service for my "move-out" cleaning…read morerequest (to include carpet steam-cleaning service). They exceeded my expectations and were kind and courteous throughout my service experience. Would definitely recommend their cleaning company to anyone seeking professional, timely, and quality service.

We just moved into a new house in Portsmouth that desperately needed a clean. I reached out to…read moremultiple cleaning companies, and TopSpotless was the most responsive and available the next day. The owner was so kind, and the team was incredibly thorough. I couldn't be happier with the work they did. We got a move-in clean, and our new home looks wonderful. I'll definitely be using TopSpotless again in the future!

I booked a move-out cleaning for my apartment of 9 years, and I'm so glad I chose this company! The…read morecleaner arrived right on time and got straight to work. Due to some health reasons, she had to be replaced partway through, but they sent another cleaner, Caroline came immediately and she was absolutely fabulous! The house was left spotless, and even most of the stubborn stains I thought were impossible to remove were gone. They didn't take a single minute of rest and worked so hard the entire time. Both ladies were friendly, professional, and very accommodating of my special requests. I'm beyond happy with the results and would 100% recommend this cleaning company to anyone looking for reliable and thorough service.

What was supposed to be a deep clean ended up being a below average standard clean. They claim…read moreto clean windows and blinds, which I paid extra for on top of the deep clean, and then when I questioned David he said they only dust them because they are so delicate. Standard cleaning involves dusting blind and windows so why the extra charge per window?. The mirrors looked worse, very streaky, and I had to clean them again along with the outside of my microwave and glass top stove. My pantry floor was not swept and still had crumbs and dog food pieces on the floor. I took my soray bottle that had water and vinegar in it and sprayed it on the floor and baseboard and lightly wiped it up with a paper towel and it was very dirty. Now I will say that there was quite a good amount of dog hair from my golden retriever puppy and there was dust but nothing but in my house that required any scrubbing, not even in my bathrooms. I am very meticulous and OCD about baseboards, dirty doors and door frames, handrails, floors, etc so from a naked eye you couldn't see much. I paid $520 for a deep clean in a 3 bedroom townhouse, 1400 sq ft, at the most that I have only lived in for a year. I should be able to run my fingers along the tops of pictures and baseboards and not have dust on them. My whole thought on that is if hadn't even been dusted then I know it wasn't wiped with cleaner. I worked for a cleaning company when I was 19 and that is honestly how I learned to clean well and pay attention to detail. At the basic standard clean level mirrors, stove , microwave, tv"s should be dust and streak free, carpet along baseboards should have been Downy bead free, and floors should have been dirt free. The double sinks in the kitchen weren't even cleaned. I was so excited to return home after 4 hours to a deep cleaned home and found a half &$#*+ job. This was not even a week ago and I am still irritated. The 2 employees were very pleasant and professional so I am not blaming them. It is the company's responsibility to make sure that they properly train their staff to uphold their standards. All I got were excuses from David and I would have to wait a few days for a supervisor to come out and fix things. He said "Well there was a lot of dog hair on the the floors" Please note that a less than 10 minute one time sweep would fix that issue. I gave him a generous $200 standard clean offer and he refused. I refuse to use the same company that botched the job and will be looking for another company to get the job done correctly. Would you go back to the same doctor or mechanic that did a less than satisfactory job? My goal was to have it deep cleaned and then pay for a biweekly standard clean. A standard clean, from most cleaning companies, would have left my house looking cleaner than their deep clean. I was still charged the outrageous $520 deep clean fee even after refusing to pay the full price... He kept trying to run my card through everyday and I'll admit that I did transfer all of the money from that bank account into my other bank account, but my paychecks are deposited into that one account and I guess I wasn't fast enough with transferring the money. I am in the process of disputing this charge with my bank. I am an RN and I work very long, physically and mentally demanding shifts so I thought I would treat myself and include this in my self care regimen. If anyone that reads this has any recommendations for cleaning services in the Portsmouth Virginia area please let me know. This is my first real online review so I'm not sure how it all works or of anyone can contact me. Ok I think that's about it for now.