Amazing gentleman. Great communication. Great listener. He had my problem diagnosed in 3 seconds…read moreand had me back in business in 8 seconds. He came highly recommended by the equally good folks at Iron Horse RV, and I truly see why. Thanx!!!

Family-owned and operated, professional, and reliable. Family RV is certified to the highest…read moreindustry standards and have taken great care of both maintenance and repairs for us. They accurately diagnose the problem and fix it right the first time. Highly recommend.

I had a emergency with one of my Airbnb RVs today. It had a water leak in the kitchen and in the…read morebathroom I called them about 1:30 PM and they came out same day and fixed it very very pleased. Daniel was the technician and he was very professional and got the job done in a timely manner

Called another mobile rv repair company and they said that I was outside of their service area and…read moretold me to try Elite. I called and they made an appointment to come out to check our refrigerator and toilet. I feel they keep busy but will let you know when they can make it to you. If you call and they are busy you get a call back as soon as they can. It seems all the mobile rv repair companies have a trip charge and to me Elite had the most reasonable rates. They got the refrigerator fixed and had to order a replacement toilet. They gave me a price on a couple of different toilets and asked that I sign the quote of the one I want. We weren't using the rv when the toilet came which turned out to be a good thing because on the way to put the toilet in they stopped to get some supplies and it got stolen. They called as soon as they realized what happened and offered a few suggestions as to what they could do. Since we weren't going to use the rv soon I just said to go ahead and get to it when you can. They did put it in as soon as the new one came in and they kept me informed the whole time. I have yet to meet anyone from the company or put to use what was fixed as this whole time I was out of state but was able to handle everything over the phone including the payment. Definitely would use them again.

2 years ago we randomly stopped in to look at RVs. We spoke with Tom and found the perfect trailer…read morefor the SUV we had at that time. We recently bought a new, bigger towing capacity, truck with the agreement that we get a bigger RV. We went to the RV Expo and found something that we liked but we trust Tom so we went back to Traveltown to ensure we had the best trailer and price. Tom, again, made us feel listened to when we told him the weight and amenities that we wanted. We have camped in two State Parks and a week and a half in the National Forest in Missouri. Tom exceeded our expectations a second time with our RV and towing setup.

We stopped by Traveltown on a whim. We saw a trailer we liked and Tom came out and discussed the…read moresuv pulling the trailer and what we wanted to have. Tom walked us through all the pros and cons and then let us look. We chose to buy one of the suggested trailers. Tom has been amazing enough to answer text message when we had questions (thank you Tom). I would feel safe going back to upgrade the trailer when we get a bigger suv.

After visiting Ancira RV in June, I've recommended them to several friends. They're quick to answer…read morequestions and assist in viewing options, even providing a golf cart tour and cold waters to make it more pleasant. They seem to know their inventory well and make excellent suggestions of alternate options. When I've made a final decision, I'll definitely be going back to purchase from them.

After initially giving Ancira 5 stars on our purchase of our new motorhome, we are sadly lowering…read moreour 5 stars to 1! We never received our 2nd set of keys! We made 4 phone calls asking them to locate said keys. Never once returned our calls. Finally contacted sales manager who told us to call Newmar and get replacements - on our dime! No offer was made to compensate us for the replacements. Customer service smacks of our experience with Camping World.

I wanted to say Jeffrey H did an amazing job giving us a tour of RVs, he listened to our…read moreneeds/wants and helped us look at campers within our budget and that met our goals, extremely friendly and personable experience, thank you!

Subject: Trailer Damage Report - Negligence While In Your Care…read more Dear Outdoor Living RV Team, I am writing to express my profound dismay and frustration regarding the state in which my trailer was returned after being in your care. The damages inflicted on my trailer were completely preventable, and I am absolutely upset about this situation. I trusted you to take care of my trailer, but when I got it back, it was covered in mold and cost over $1,400 to fix. My insurance is charging a $500 deductible, which I feel you are responsible for paying. Timeline of Events: Tuesday, May 9, 2023 I dropped off my trailer at 8:00AM for it to be resealed and to get an inspection. I told Cory that the last time it rained, I noticed water on the floor of my RV but didn't know where the leak was coming from, and for him to please check all the sealed joints. He agreed and quoted me $300 for that job and $238 for the 28-Point-Inspection. He told me that morning that it might take up to 2 weeks before he could look at it, at which point I asked to take it back home and bring it back closer to when they would be able to look at it. His response no, that he preferred to have it on the lot in case he had time to look at it sooner. Wednesday, May 10, 2023 During that very day and night, we got a ton of rain and wind, so, knowing my trailer had leaks somewhere, I texted Cory to see if my trailer was covered and if not, if the water leaks were taken care of. I was unable to reach Cory by text, so after calling quite a few times, I finally got hold of Cory who said he would take care of it. I offered at the time to go check on my trailer myself, and to dry it up if need be, but again, Cory said no, he would take care of it. What Cory ended up doing was putting a tarp over my trailer WITHOUT LOOKING AT ALL to see if water had leaked into my trailer. It was there to have leaks fixed, of course water got in. But no, instead, it was left there to rot for two more weeks causing a ton of mold damage (see photos). Two Weeks Later... I eventually get a call from Cory about 2 weeks or so after that initial date. I was excited, I thought my camper was ready to get back on the road, all fixed up and ready to go. But no, I was told to come look at the damage that Cory's carelessness caused, and to call my insurance to have it fixed. The insurance asked me for an estimate, which I tried getting from Cory, but he completely stopped responding to me. I found someone else who was responsible and professional, got my estimate and was able to get my trailer fixed. These damages caused me a lot of trouble and money. It's hard to believe a company like yours could treat a customer's property this way and then not try to rectify the situation. I'm really disappointed with Outdoor Living RV, and I wrote them this letter asking for some compensation and still did not heard from them. So I do NOT RECOMMEND this place ever!

I originally had my doubts about the service, but no fault of theirs. James and his crew came…read morethrough big time and provided great service at a fair price. I'd recommend this place over all the others!

They went out of business and have been collecting and selling trailers with their license. They…read moreare pocketing all the money and not turning in any registration or title information. Also people who are buying trailers online from them are never receiving the trailer or any paperwork you're getting 100% scammed . You will have to call the DMV and file a complaint and a police report. The DMV gave me a letter so that I can get my registration and title free of charge. James and his family are scammers. Check out Google reviews for reference. I hope the DMV makes them pay and puts them all in jail all of them the son rio the mom Maria the grandma and James.

I can't recommend them highly enough! My RV water heater was leaking and I called for a quote. They…read morewere outside of my service area, but still took the time to listen to my issue and help me troubleshoot remotely on the initial phone call. They looked at pictures then thoroughly explained the necessary repairs and what options I had. You can tell they do honest, good work, and genuinely are concerned about helping people (versus upselling).

I highly recommend Billy. He did an outstanding job removing and installing my fridge for my travel…read moretrailer. He answered questions I had and even helped me purchase the best fridge for my travel trailer.

Literally one of the worst people to deal with after our initial service call which he overcharged…read morefor. Would constantly set appointments and then no show and not return or answer calls. I'm under the impression that race may play a part in the way he treats certain clients. I had thousands of $$ of business lined up for him and his son that they just wouldn't show up for. I have screenshots of texts to prove.