Visiting the dentist can feel uncomfortable, especially when your dental health is not in the best…read morecondition. From the moment I walked through the door, the staff demonstrated exceptional consideration and compassion, creating an atmosphere that was warm, welcoming, and reassuring. This level of care remained consistent throughout every appointment. The doctor is truly the finest I have ever visited. She is kind, compassionate, highly knowledgeable, and fully up to date with modern dental practices. The office itself is outstanding, state of the art, impeccably maintained, and spotless beyond expectation. Although my case was complex, I now have a brilliant smile that I am genuinely proud of. I wholeheartedly recommend El Paso Quality Dentistry, P.A. to anyone seeking exceptional dental care. I am confident you will be as pleased as I am.

The staff is excellent! The Dr. Is experienced and gentle. Facility is up to date and makes you…read morefeel at ease.

I have been bringing my toddler here for a year. The wait is not bad at all. Staff has been…read moreexcellent and very kind. They explain everything and are awesome. They are not pushy, and do not give out false information like you frequently see with a lot of chain dentistry businesses. The dentist is very personable and good with kids. The office itself is very clean, up to date, and they have toys and tv for the kids. They take most insurance. First Family Dental also reminds you of your appointment a few days before and the day of via text and email. This is very important to me because sometimes I tend to forget no matter how many reminders I set in my calendar. I would absolutely recommend this place to anyone looking for a family dentist who cares about patients!

I love this dental care facility. My wife received professional dental care with complete…read moretransparency. The dentist is very professional and takes the time to explain everything in regards to your procedure.

The best dentist in El Paso..I would recommend IFD to everyone…read more. A very friendly environment and very professional... Pain free is the best.... Thanks guys for everything you do....

Man was I lucky to find Dr. Andrew Loiselle and their staff! Lou Lou did my cleaning and she was so…read morenice and it was great! Dr. Loiselle helped me feel good about my future plan to get Invisalign too. I'm so excited! A couple other things outside of my immediate dental care are worth noting. I had to bring my 3 year old and everyone was SO great with him. He got bored watching his kindle and everyone made him feel better and helped me out! The front desk was so amazing every step of the way too! I felt so welcome and will definitely be coming back for routine cleaning and for Invisalign down the line!

It was my first time there and they made me feel comfortable and welcomed. I highly recommend this…read morelocation. Anahi, Anissa, Danny, and Dr.Bains assisted me with excellent service. I'm grateful I finally found a Dental place that makes me feel right at home.

this location offers great service. as soon as i walked in they greeted me and knew my name and as…read morefar as the staff, very kind and knowledgeable. Paulina took me to my room and proceeded with dental check in and Claudia my hygienist was also kind and took her time in making sure i was very comfortable. i definitely recommend this place for your dental needs

Overall, I won't be back to this office. I understand that offices are doing the best they can…read morethese days but you reach a point where poor customer service is inexcusable. Reception and front office was rude when I first arrived. Yes, we are all stressed but you don't have to be disrespectful. My cleaning was sub-par and probably the worst I've ever had. They have a crazy credit card payment system and they may have charged me twice because they thought it didn't go thru. The doctor was very thorough and I felt comfortable with working with him. Last, since I will not be returning, I asked for my medical records to be sent over to the new office. Good luck with that process as they won't answer the phone or respond to emails. It will take at least a week to get them transferred over according to the person who handles that process. Don't be fooled by the low intro prices they offer, it's not worth it and the other charges can get expensive quickly.

Short version: SMILE HEROES IS AMAZING. A++++. Highly recommend!!!…read more Long version: Just moved to the area and two weeks ago, my three year old son woke up with his face, swollen on the right side. Needless to say, it was a trip to urgent care because it was Sunday and there were no dentists open. He had an abscess tooth. Antibiotics were prescribed and we were told to watch throughout the day to see if the swelling went down or grew worse. By the next morning we were noticing a slight worsening and so on the the E.R. we went. (I preface all this to give you the best picture of a family, scared for our little boy and unsure what to do or where to go). The E.R. doctor told us to get a dentist, right away. Here I am, completely at a loss. I do a quick Google search and there is Smile Heroes with top ratings and stellar reviews. "Sure," I think, "this is the internet. It's easy to pad the opinion to get clients." I called to gauge the atmosphere and was greeted by a friendly receptionist. More than that, I explained my son's dilemma and she was legitimately concerned and intent on getting us in as soon as possible. I'm feeling better. Here's at least one person who seems to care and not put on the clinical robot facade. Okay. Onto the Dentist... WHICH WAS AMAZING (two times amazing!) First off, the setting is brilliant. The dentists have made the place to be a sort of gaming center, which immediately engaged my children and stifled all those 'scary dentist fears'. The kids played, we filled out the paperwork in peace and the staff was incredibly helpful. My wife was able to go in the back with my son. The dental assistants were very gentle with him and with her concerns. And then Dr. Pham was in to see them within a few minutes. He was very kind and thorough in his examination. He identified the problem and recommended we get my son in that very evening to take care of the tooth. So my wife comes back that night with my son and he is happy to go back and play! Unfortunately for him, there was not much play, because the dentist was incredible efficient in getting him back and settled in a room where my wife held him while a movie played. All my wife's questions and concerns were addressed. The procedure was extremely quick. My son was well taken care of, throughout, and Dr. Pham even called that night and the following morning to check on him. Dr. Pham has a gift of empathy and patience that put us all at ease. He is REALLY GOOD with children. He and his wife even came out to chat with us after our son's check up, just to get to know us. His wife played with our kids while we talked. Such a great couple! I cannot recommend this establishment enough. These people legitimately care, which is unfortunately not something you find in many businesses, today. Everyone on staff is respectful and friendly. Such a wonderful experience. My family is so blessed to have found Smile Heroes.

Outstanding staff and brilliant periodontist. Dr. Rezaei evaluated my receding gums and recommended…read moregum replacement therapy. His analysis was thorough and the process, while not completely painless, was minimally painful. I am extremely happy with the outcome. Dr. Resaei is easy to talk to and explains everything carefully and thoroughly.

the office personnels are cheerful until you need them to do their jobs. I visited the office more…read morethan a month ago, and requested the billing lady to send a pre-authorization for the next procedure. she promised to do it the same day. one month passed. I still have not see the pre-auth. on my insurance claim. I called my insurance company, and was told that the is no such submission. I called the office, and spoke to Michelle and told that will notify billing. Days passed, still see no submission. I called again 2 more times and Danielle told me that it has been submitted. However , that was not true because there is no such submission on my insurance profile or the insurance representative could find.

Awesome care I had two implants done and the staff care so much about each and every patient. I…read morewould recommend anyone here.

Dr. Feuille and team are absolutely the best dental team in town. They are so thoughtful and do…read moretheir best to ease any fears. The go above and beyond to ensure that you have these best possible care. Truly a class act team.

Agave Dental is my family's choice for all our dental needs…read more Great service and excellent dental care! We highly recommend it. But I had an issue with the lady upfront this past Monday at around noon. I had a denture made and I was told to stop by if I needed to get it adjusted more. I did need to get the dentures adjusted a few days later, which was expected. Unfortunately the lady upfront would not allow me to see any dental staff because I had to make an appointment. I told her what my dentist said and she said too bad. I could not wait anymore days because of the discomfort of my new dentures. She would not cooperate but I was persistent. She mentioned that I needed an appointment no matter what. The staff was out to lunch. I had to wait on my dentist return later in the week. This went on for about an hour before she relented. Once I got in to get the adjustment I felt better immediately. And I was in and out in 15 minutes. I will continue to stay with Agave Dental because of the quality of the entire staff. If I wasn't happy with the superb service I would have moved on. It's too bad that one disrespectful person could hurt a business without them even knowing.

Most of the dentists and techs are pleasant and seem knowledgeable. But stay away from Dr Shawn…read moreBeals. He's terrible at what he does and his incompetence is immense. Highly unprofessional.