If I could give Janet and her team more than 5 stars, I would. She is THE BEST contractor of any…read morekind I've every worked with. What makes her so great? 1. She has knowledge in multiple areas that make her well equipped to address the project holistically rather than just address part of it. We had a project that required knowledge in drainage, grading, plants, and cement work. She was able to meet our needs for all of them flawlessly. 2. Her communication is clear, timely, and thorough. Throughout the entire project I always knew what to expect from her team, what they needed from me and when, and how much/when the payments were due. 3. She is very reasonably priced, especially given her combination of skills and the quality of her team members. We learned they have all been working together for 20+ years and it shows in their efficiency and quality of work. Our experience with her was so great that we have already reached out to ask her to work on another project for us.

Janet is amazing!! Even if people are not planning to start yardwork during the COVID crisis, I'm…read moretaking a moment to leave this here for people to see in the future. All the positive reviews of Janet are spot on - she is so easy to work with and brilliant and artistic. It takes a few months to get to the top of her work queue, but she is super organized, and has excellent work process. Her crew is also great. We wanted more drought resistant plants that still looked beautiful and not like weeds, to replace our lawn. She sat down with us, showed us a ton of pictures of plants so we could say: love, hate, indifferent. And she really got to understand our taste. The project is now finished (just in time for San Diego to shut down) and we are getting constant compliments from our neighbors. It's just so beautiful and more environmentally friendly. If you're thinking of using Janet, it's an absolute no-brainer - she is so lovely and was flexible even when we decided to make tweaks mid process.

Small yard? No worries, Brookside has your back!…read more If you buy new construction these days you can pretty much kiss that yard space goodbye. Finding ourselves in this situation, we needed a team that could transform our "cozy" yard into a comfortable yet elevated outdoor living space. Enter Brookside. You know that feeling when you hire someone to do a big home project and hope that everything goes well, but you kind of hold your breath in the event that something goes awry? That won't happen with Brookside. From our initial call to the thanks-for-everything completion hand shake, they didn't skip a beat. Everything went SO smooth and communication was on point the entire time. Brookside is a well oiled machine. The conversations between us, Brooks and Jenny, and the crew were fluid the entire time and no one was ever in the dark about the plan. On top of that, everyone was so personable and professional. These guys are hard workers and leave your space clean and organized at the end of every day. We were so happy with how our space turned out. Brookside took our basic ideas for hardscape and softscape to the next level and created a beautiful designer yard. We would hire Brookside again in a heartbeat- and you should too!

Brookside Landscape Design did a phenomenal job. Our backyard went from the typical small, suburban…read morebackyard to a sophisticated and luscious landscape that looks like it belongs as a hotel lounge. Brooks and Jenny at Brookside have such a creative and and beautiful aesthetic that we never could have imagined on our own. Their attention to detail is amazing, and their design concept was truly everything we wanted. Even though we have a small yard, they were able to make it look so much larger by moving things around and creating a better flow. It seriously looks like we added square footage. All of the plants that they chose for our yard are so beautiful and unique. Everyone that comes by wants to know what each plant is called because they aren't the very common yard plants that everyone has...they are so interesting! They chose the foliage specifically for what they knew would grow well in our area and with the sunlight for each side of the house. Thoughtfulness went into every aspect of each item they added...from the plants, to the wood and stone for the built in bbq, the special market lights (that are really unique and fun), all the way to the treated concrete. Everything looks like a step above! The work process was easy, and the crews that showed up every day were gracious, kind, friendly and hard working. Over the weeks we got to know the workers, and it was a sad day when it finished and we knew they would not be showing up again every morning. Even our 5 year old knew their names and would announce to us each day who had shown up in the morning. Jenny and Brooks were also very friendly and kind, and were a joy to work with. Such a great team. I have already been showing off their hard work to our neighbors, who are very impressed with the amazing results! Hopefully they will be in our neighborhood working again soon!

Andrew and his team did an amazing job with our backyard. He came up with a design that was…read moreaesthetically pleasing and very functional. We are so happy we decided to do artificial grass. It looks great, is soft, and has no maintenance or water use. The concrete work was very good and we're glad Andrew suggested installing drains. Thanks!

Our HOA forced us to reduce our artificial turf footprint of our front yard by half, so we sent out…read moresome quote requests via Yelp. Timeless Build and Design was 1 of 3 other landscapers I met with, but we instantly vibed with the project manager, Andrew. We explained our vision, and Andrew made great suggestions to maximize our budget. They also thoroughly reviewed my HOA guidelines and helped me submit an architectural improvement package towards my HOA that got approved quickly. Throughout the project they were very responsive and answered my 1000x questions. Andrew truly cares about his customers and wants to put his best foot forward. The project itself completed in 3 days, their team arrived at 730am everyday and worked cleanly and efficiently throughout the process. Overall we couldn't be happier working with this company, and our front yard looks great!

Super happy with the outcome of our backyard! Brent was great to work with and came up with create…read moreideas to make our backyard more comfortable/aesthetically pleasing than we anticipated (lights on steps, etc.). We are very happy with the work that was done and will definitely reach out again when we have more project requests!

I am utterly confused as to why anyone who has actually worked with Brent would give him a 5 star…read morereview, but I see that almost every positive review is 4+ years old, so maybe something was different back then in how the company was run. Working with him has made me concerned about working with any contractors in the future as my fiance and I are pretty new to home ownership and updates. For one thing, Brent's communication is ATROCIOUS. Every single step of the way. You will always have to hunt him down if you discuss anything. Huge red flag. For another thing, he was COMPLETELY disrespectful of the budget we told him. He smiled and nodded and then proceeded to give us a plan 4-5 times what we asked for. Brent totally botched one corner of our yard, and did not have the competence to fix it, or willingness to look into it further or hire a subcontractor. He has just stopped communicating with us even though as of July 31st of this year he texted us that he would be coming over to look at it again. He does not take responsibility for any of this of course- it is the manufacturer's fault or our fault because our budget was so small (still tens of thousands of dollars) that he was barely willing to take a job like this and he let us know it. After we paid him, of course. His design work is nothing you should pay this kind of money for. We are looking into our rights and options now. I would caution anyone against working with him.

Great work and a very fair price. I'd highly recommend Mateo and his team. They always made sure…read morethat their work was approved before moving onto another project.

I have a very small yard and I needed weeds pulled and a lot of them as I am allergic. Mateo and…read morehis son came out and did such an AMAZING job. They weeded it down to the dirt so the mulch could then be added and it is beautiful!! If you hire them for a job, I PROMISE you won't be disappointed.

I have about an 1/2 acre that was sorely in need of landscaping. Steve provided support at every…read morestep of the way in creating a beautiful sanctuary. I wanted walking places, sitting areas and succulents, as well as an herb garden and vegetable garden. Success in all areas. There were challenges with sewer line problems in the middle of the project and the crew worked around this work very professionally, even as I was having a melt down. Steve and his crew are very professional and his enthusiasm for the project showed through. I cannot recommend Steve enough.

Great work in a small plot by the beach!!! Done in one day. Takes time to schedule but worth the…read morewait.

Very responsive service. Pondology analyzed the problem and fixed my water feature. And they…read morere-plumbed the fountain so I would have this problem in the future.

We have a small backyard fountain that another company wanted to charge us an exorbitant fee to…read morecome out and clean. Daniel gave us a very reasonable price and James came out and went absolutely above and beyond to make sure that everything was fixed to our satisfaction. He took the time to explain the issue to me and make sure I knew how to properly maintain it myself moving forward. No nonsense or upsells! Great company.

We recently bought our home knowing we wanted to have the backyard redone. It was covered in dyed…read moremulch which was a complete nightmare. When we started looking for vendors, we had several companies come out and got a variety of answers of what was possible or not, and also how long the process would take. They all had delayed response times, and odd requirements that were really off putting. On a whim we reached out to Install It Direct to get yet another option. Man we are glad we went with them. Steve was great and quickly turned around a rendering and captured our vision almost to a T after our first conversation. The shinning star of the entire project was Troy, from day one we knew he was understood our vision and had our best interest in mind with every decision we had to make. He checked in with us regularly, kept us abreast with everything happening and whenever an issue arose (which were all minor and expected) that we were presented with pros/cons for each solution. He made us feel like we were a priority and that he genuinely cared about the outcome. All in all, it was a great experience. We love our new yard and would highly recommend IIT and Troy to anyone. They were able to make our dream backyard come to life.

I am posting this update as a severe safety warning to anyone considering Installing Direct. Since…read moremy initial review, a catastrophic and life-threatening incident has occurred. The fire pit installed by this company exploded into my girlfriend's face. We had an independent professional company come out to inspect the unit and the gas line. Their findings were shocking: the gas connection was completely loose. This negligence allowed gas to build up inside the fire pit structure, which caused it to explode upon ignition. Because of the physical injuries sustained and the absolute gross negligence regarding a gas installation, we are now taking this company to litigation. If you value the safety of your home and your family, stay far away from this business. A "loose connection" on a gas line is not just a mistake--it is a deadly hazard. We are currently in the process of legal action to hold them accountable for the damage and trauma they have caused. Zero stars. Avoid at all costs.

We bought a new construction home with dirt in both the front and back yards and hired Rivers…read moreLandscape to do the work. They did an excellent job. The team was very communicative, and two years later our backyard still looks fantastic. They were helpful, attentive, and detail-oriented. They listened to our ideas, made thoughtful recommendations when we needed guidance, and offered options when we weren't sure (for example, which pebbles to use, sourcing grass or materials). The whole process was smooth, and we would gladly recommend them to a friend or hire them again. Our backyard turned out exactly as we had envisioned, and we're very happy we chose Rivers.

I would give them 10 stars if I could. From the estimate to the finished project you cannot go…read morewrong. Gabriel and the rest of his team are absolutly amazing. Shout out to Gus who supervised both the projects we had done. Many of the team are family which is nice and ensures a quality well supervised product. We had Rivers do both a complete front yard project as well as an outdoor kitchen. We did these projects several years apart but the team integrated the styles and looks like we had It all done together. They are great about turning your very vague ideas into a reality. They think of things you would have never considered and suggest them along the way. This is not an "upsell" because as long as they are not major design changes they include them in the original bid. If you don't use Rivers you won't be using the best. I can't say enough good things about them.