I opened my old casio watch to change the battery but I didn't have the battery at home, the watch…read moreis old but its just fine. I brought it the same day to put a new battery in, the guy took it away and after a couple minutes he started saying "its broken man, the case is already broken" then told him to show me and he came out a few minutes after with the watch indeed with the case broken and cracked around the screw whole he removed. The watch is old but how is it possible that I opened it 30 mins before without issues but when he did the watch "fell apart" and took him 8 minutes to get 4 screws out? Suspicious to me. I don't know if he was gonna try to sell me a new casing, a new watch or what but unfortunately this watch has huge sentimental value to me and his greed or maybe pure bad intent ruined it forever. The place is sketchy and so is the guy that works there. Don't bring your valuables.

Life saver! My watch is 30 years old and Breitling charges an arm and a leg for the right pin that…read moreneeded to be replaced. The owner modified using another pin. So far so good! Very reasonable price too!

OUTSTANDING. There is a reason this business is so highly reviewed. YC is not just running a…read morephenomenal watch and repair store - he is a master. He is incredibly friendly, polite and probably one of the last great craftsman in his trade. He repaired a watch for me in record time, and went above and beyond. He is so good, I almost want to buy more watches and break them so I can bring them to WP Watches & Jewelry for repair. In all seriousness, if you need ANY help with a watch or jewelry, just go here. It's that easy. Thank you very much WP.

Awesome shop! Repaired my Raymond Weil while I waited. Great selection of Citizens, Bulova and…read moreSeiko watches (amongst other brands). Reasonable prices for the repair as well.

Great customer service product. Very knowledgeable. Good people. Great prices.!!!…read moreI bought a camera. Here lens. Got a free camera bag to put everything in. Good people.!!

Sold me Pokemon Prismatic Evolution Tin Collection box. Great price and service! Fast communication…read moretoo when I called.

excellent experience! Nas helped me through the process and…read morethe result was the perfect engagement ring. couldn't have gone any better!

Nas was absolutely fabulous! I went in to get a safety chain or safety clasp put onto a very…read moresentimental bracelet of mine and not only were they able to put on two safety clasps, the drop off and pick up process was amazing and easy. Nas also took care of me and my son while we were there waiting and spoiled him with soda. My bracelet is perfect, exactly what I was wanting, and is even more beautiful than when I first got it!

Service was excellent Many Beautiful designs…read more Very helpful sales staff and friendly Highly recommend this jewelry

I decided to have a silver LV bracelet repaired here because of solid Yelp reviews about both…read morequality and service. Was really hoping to add to the great reviews, especially since it's a local business, but I didn't love my experience. I stopped by on a slow day to have my bracelet assessed and the woman in the store was a little rude. I was the only customer in the store but wasn't greeted, had to initiate the conversation about what I needed, and didn't receive a smile. The reviews had mentioned friendliness and warmth from store employees, so I was a little taken aback. I was then quoted $30 to fix my bracelet, which was then bumped up to $60 because the chain was broken in two spots instead of one. I'm not very familiar with jewelry repair prices, but the price bump did seem a little steep. I still decided to move forward with the repair and was told I'd be contacted for pick-up in two weeks. Two weeks went by and I didn't receive a single text or call about progress or pick-up. I finally called myself and my bracelet was ready, I just hadn't been contacted. Quality of the repair seems fine, but given the experience, I probably will support another local jewelry business instead.

The gentleman running the store was friendly and made me a fair offer. Trust the reviews; it's a…read moregreat place to do business. Definitely would go there again.

Went again with my son and this man just made my son and I day .... Call him before I went to the…read morestore he was welcoming with in a 1 or 2 a deal was made walk in and walked out a happy man thanks again

My Initial inspiration for visiting was because Sunday was my one and only day to do errands…read more Yeah, seriously I don't get what all this grousing is about. All of my experiences there have been absolutely lovely. The (family i think) all are great, there's a nice young girl who we mostly deal with. I've taken 5+ watches here over the years - weirdly, all my watches recently had a fail party, like 3 at once! I got estimates on everything and I got some of them repaired. I'm planning on getting the rest taken care of. And it's usually busy, which I consider a good sign. Well located, long-ass hours for easy access. Parking is a bummer, but that's not their fault.

Some time ago, after being a regular customer at the Watch and Clock Center, I brought in my…read morewife´s 18K gold bracelet there to have a link soldered -- BUT THE BRACELET CAME OUT AN INCH SHORTER THAN IT WAS WHEN I TOOK IT IN. When I tried to explain the problem, offering to pay for a couple of extra links to restore the bracelet, their Lisa -- who wasted the money her parents must have spent for charm school -- first refused any assistance, then said she could not find any links that would work -- and finally I WAS BANNED FROM THE STORE FOR EVEN ASSERTING THAT THE BRACELET WAS SHORTER COMING OUT THAN GOING IN TO THE STORE! NOTE: there was never any accusation on my part, just a mystery to be resolved. AVOID THE WATCH AND CLOCK CENTER: THEY FIRST BLAME VICTIMS -- AND THEN BAN THEM! SHAME!

If you need a watch battery then this is the place to go! Very fast, and very friendly people…read moreworking there. Such a nice variety of watches and other jewelry.. we will definitely be back. I'm so happy it's close to home too.

I was quoted $65 to repair a broken chain and found the interaction unprofessional to say the…read moreleast. Craftsman in the same mall completed the same repair for $25 with a 30 minute turnover. Based on my experience, I'd choose a different jeweler.