Solid gelato; but definitely not worth the crazy lines. And because they're so insanely busy, they…read moredon't let you taste flavors, they rush you, and be incredibly rude at times.
I personally liked Gelab Gelataria and Gelato Crea Lake Como better, because of the gelato quality and being all natural. Andddd way shorter lines because they're not over hyped!
In any case, if you do come when lines are short, get 3 flavors at once, and in a cup because their gelato is watery and melts FAST!
I liked pistachio, stracciatella, and their caramel hazelnut. My friends liked their vanilla and peach.
I admit there's better gelato elsewhere - even in and out of Italy. But sure, this is definitely the most popular spot in Como and near the water. I actually think that's why it's got the longest lines. Location, not quality.