I have used Platinum for various outings, mainly black car service for evening outings. They have…read morealways been on time and professional and well deserving of their gratuity.

Very poor business practices!…read more I bought a Groupon for airport transportation. The price of the Groupon $79 round trip. In the midst of the ride the driver started talking about the extra charges I would need to cover... To the tune of $48!!! The Groupon fine print and other info outlined other possible charges that could be included but none should have applied to my ride. However, when I got the email confirmation for the ride, I was told the "total out of pocket expense" would be an additional $16 for gratuity and $4 airport tax. During the ride I was told that that $20 was increased to $24 because of two extra fees AND that that $24 fees would also be charged on the return trip! So suddenly the "total out of pocket expense" had more than doubled. When I told the driver that was not cool and it was not stated that way in the Groupon or in his confirmation email, he wanted me to pay him $90 for this one way ride and get my money back from Groupon and I could make other arrangements for my return ride. Then he said he would give me this ride for the $79+$24 (+$5 credit card fee if I used one) and I could get another ride home. Then he said he would not honor the Groupon! I told him he couldn't do that in the midst of the ride. I told him I was still going to be using the Groupon as purchased and reserved - his extra fees - so my ride was still covered under Groupon's policies. He did not seem very happy. I was not argumentative with him. I told him that I had no complaints about the service. But I felt he was being deceptive to customers and he needed to be very clear about the upcharges in the Groupon and in his email. He apologized for the misinformation. But he was still trying to find a way to to get extra money for my rides. If you don't want to honor what you say, don't offer a Groupon. Very shady business practices for a person who said he was trying to grow a business! Needless to say, I will share my experience with anyone who asks. Shame on Choice Concierge!

My husband and I first used this service on our way to OHare. Very prompt, clean, and courteous…read more We travel a lot and have used lots of taxi services, but this is the one we will stick with and recommend to friends. He was also available when we got back to OHare after our trip. By the time we got our bags and out of customs, he was ready for us. Best service! Thanks.

Only vehicle used to pick up customers right now has more than 200,000 miles on it and has a lot of…read moreproblems. Poor suspension, no dashboard no clock and very tight space especially if you're someone over 6 foot tall. They need to get a new lead car and lease. Another car to have a multiple driver successful business as it is. There are often late for appointments and then delay your return by taking on other rides And never say no. Thank you - - Peter Mccleery.

Pick up at O'Hare was prompt, taxi was clean, driver was polite and friendly. Will not hesitate to…read moreuse this service again.

DO NOT TO EVER use A CARRIAGE AWAITS LTD. for your transportation needs. This is the company we…read morehired for my wedding. They showed up with a different bus than the one I ordered claiming that the air conditioner was broke, only to put us on a another bus with no air conditioning and warm water. (We were given no notice about this before hand,) My wedding was in July and it was over 100 degrees outside! We literally were more comfortable outside of the bus in the hot sun then inside. I have tried numerous times to contact the owner Miguel to try and get some sort of refund, but he refuses to call me back. I am so disappointed in the lack of professionalism and just plain rudeness. So much for trying to help out a local company!

I use This limo service every time I travel, which is about four times per year. They are very…read moreaccommodating. Always on time. When I travel with my mother, who is elderly, they are attentive to her needs. The only suggestion I would make, ( and it's a small one), would be to have the driver text you when he arrives at the airport.

great ride for us, on time, pleasant driver. got us there on time. would recommend highly!read more

Outstanding! We cannot ask for a better driver and Limo service! LOOP Limo has been in business a…read morelong long time and continues to provide excellent service and great drivers. As in the past, when you reserve with LOOP Limo you immediately feel like you are dealing with friends, not a company. They recently took our 16 year old daughter and her friends to a concert and the driver took care of them as if he was their favorite Uncle! Checked in all the time with us and couldn't have been more professional. Follow up and booking details were extremely easy as well before and after the date!

I have been using X Limo for five years now and I could not be happier. With my heavy travel…read moreschedule I use them twice a week and in that five year span they haven't even been one minute late for a pick up. You ride in comfort, cleanliness and you can count on the reliability. Highly recommend this well run family owned business.

Great service and Paul is very nice and friendly.read more

Lori is the best driver, love using her service for airport rides!! Very accommodating and…read morepunctual.