1. Anthony Miller

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    Anthony Miller

    5.0 (1 review)
    Closed • 9:00 am - 7:00 pm

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    10 years ago

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    Bob O’Connell - Main Street Home Loans

    Bob O’Connell - Main Street Home Loans

    (16 reviews)

    Canton

    The homebuying process as a first time buyer was difficult for me for a number of reasons - my…read moreagent was awful and completely unhelpful, I bought during the summer months so houses were flying off the market within days, and I was constantly disappointed by the houses I toured. Everything turned around for me once I started working with Bob (Robert) and Jessica. I called them at all hours of the day with a million and one questions and they were not only responsive, but also patiently explained every little detail that I was confused about (which was a lot). Bob came up with several different loan scenarios for me, all of which included every incentive program that I qualified for. After speaking with a number of different lenders and real estate agents, I realized that things like city-specific financial incentives are not common knowledge, even among experts in the trade. Bob knows his stuff and ended up saving me a LOT of money. He even called me once to say, "Great news - I just found a way to save you $1,500." Need I say more? I was also extremely grateful for Jessica, Bob's assistant. One time, Bob was in a meeting and normally, that's usually a sign to the client that they'll have to wait for a call back, but Jessica was so knowledgeable about my files and current situation, that she was able to help me with all that I needed herself. Bob also called to follow up after his meeting. Double win. I never even had to step foot in their office. I usually never write online reviews, but I really cannot say enough about Bob and Jessica at First Home Mortgage. If you couldn't already tell, I highly recommend!

    I'm so grateful that I was able to work with Bob and his team as my lender for my home loan. They…read morewere true partners who worked to educate me and hold My hand through the home purchasing process. I highly recommend this team.

    Neighborhood Assistance Corporation of America

    Neighborhood Assistance Corporation of America

    (34 reviews)

    Mount Vernon

    I was referred to the NACA program by a two friends. Both raved endlessly about the benefits and…read moresuccess of the program which encouraged me to look into it. Both friends were able to become prequalified and purchase a home within a year to a year and a half. I started the NACA program three months ago in May 2023 and have had 2 counseling sessions. The introduction workshop was very informative, organized and helpful. At times the process is confusing and slightly overwhelming, but if you're dedicated to using outside resources to educate yourself and take advantage of all the available information that NACA provides you will be successful. You definitely need to be on top of your paperwork- have all of your documents ready and organized and ask questions. My current counselor, Andrea is absolutely wonderful. She walked me through step by step, explained the numbers in detail, and is communicative and responsive via email. You can tell that she wants to help you and cares about making sure you feel confident during the process. They also have a portal which is helpful to making sure you're on track and have all your documents on file. NACA helps you learn about buying a home but also provides education on how to own a home, homeowner's insurance, landlord training (if applicable), budgeting tools and more. I'm very optimistic and hopeful about my future with NACA. I recommend and will continue to recommend this program for first time homebuyers. My only concern, is that I was initially I was assigned a counselor that was not engaged, confused me more, and was not communicative. I sent him my documents and he did not add them to my file which set my timeline back months because I had to request and get the same documents I had already gotten all over again. But luckily I was switched to a MUCH better counselor and because my friend had warned me something like that could happen (given the turnover with counselors) I was more prepared. Overall, NACA is a great program and if you put the effort in, you will be successful!

    My experience with NACA has been very positive. I especially appreciate my counselor,she took the…read moretime to go over everything thoroughly and explained each step clearly. Her guidance was a true game changer, helping me feel both relaxed and excited about moving forward with my purchase through NACA.

    Anthony Miller - mortgagebrokers - Updated October 2026

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