Joe has been one of the best resources in the country for me. I have an Allstate agent in…read moreColorado, but I make all my decisions based on what Joe thinks. He can't sell me insurance in Colorado or I would work with him in a heartbeat. He is knowledgeable, friendly, helpful and always quick to respond. If you are considering switching agents or need a new one, you just found him. He will exceed your expectations and work very hard for you. He has been a trusted resource for me and I would definitely recommend him over anyone in the country, especially in Chicago.

I have been with Jo Schneider with both home and auto..maybe 20 years. No claims on either my home…read moreor my 2020 Fit. Paid on time ALWAYS. The credit card I use tp pay got scammed and I emailed to please contact me....I thought since they were a busy agency that was a polite way to contact them. WAS I WRONG! In the mail today came a cancellation of my auto insurance!! This is after I paid more for homeowners insurance thru them than city property taxes. Yes, I called immediately and solved it but I guess they couldn't be bothered to contact me OR return my email. So much for loyalty . Looks like all these reviews are old...so here is one for 2026..when we need loyalty more than ever. I asked for an explanation and /or an apology...did I get one? NO! Am I to be a customer still..I don't think so..

Amazing response to our request for availability and pricing, excellent communications, super…read morefriendly! While I hope I never need their services again, I would not hesitate to call them again or refer other friends/family to them. Thanks!

Had them notarize some financial documents after realizing the normal places like UPS / Check…read moreCashing couldn't do. Timely, professional, trusthworthy. Will be back. They even helped us out on a Sunday on short notice. Highly recommend and although it's a residential location they were much more professional and experienced than nearly all the other times I've needed something notarized.

Daniela helped me out to get all my documents for my liability insurance so friendly and fast…read moreservice from her always.

Great location! When I walked in I was greeted by Michelle who was also extremely polite and…read moreprofessional. She explained everything to me and made me feel welcomed and comfortable! Such a great help!

I had the absolute pleasure of talking with Jennifer. I needed business insurance and even though…read moreshe could not insure me, (my building is over 100 years old) she followed up with me several times and even found another agency that could help. She also gave me numerous insurance tips to save money on my personal insurance too. She is an absolute gem. I will be calling her first, for all my insurance needs. Thank you, Jennifer!!!

From the owner: Ensured Advantaged Insurance Agency is your trusted partner for comprehensive insurance solutions…read more With a commitment to personalized service and a focus on meeting the unique needs of each client, we provide a range of insurance products including auto, home, life, and business insurance. Our experienced agents work diligently to find the best coverage options at competitive rates, ensuring that you and your assets are protected. Whether you're looking for individual or business insurance, we're here to help you navigate the complexities of insurance and secure the coverage you need with peace of mind.

Last night i went too insurance Navy with a incident that happened earlier that morning horrible in…read moremy part because my whole front bumper was gone in the crash i was in luck that my insurance was still open and i made it just in time before they close and Tania Hernandez was there . She was very professional and patient with us we were clueless on what to do since this was our first accident she explained and helped us thru this stepby step and was very kind and knowledgeable. Thanks you soo much tania WOULD REALLY RECOMMEND TANIA

Last night I called Navy Insurance with an incident I had that could of turned out really bad on my…read morepart. I called Navy Insurance and spoke with a young lady name Tania at the Cermak location. She was very patience and informative in the situation that I was in. She kept me calm and explained my situation and explained what I needed to do to resolve my issue. She advised me that she will personally follow up the next day and thats exactly what she did. I can be a handful when I dont get great service but Tania made it very difficult for me to get upset at her by the way she handled the situation, kudos to her. Moving forward I'll be contacting her knowing that she will get the job done. Great Service and thank you very much Tania.

Disappointing experience with this broker- I asked them for a quote- they said they would follow up…read moreand I never heard back.

Sharon is always there anytime I have insurance needs, questions, or wants. She is professional…read moreand works really hard to get me the coverage I want but is also honest when the quote is "as good as it will get." I highly recommend her.

I called to get a quote on auto insurance. I spoke to Cameron. He said he'd get me to an agent but…read morethen proceeded to tell me that they are looking to sign up customers for Home, Life, Flood and others and asked me if I was interested. I said I was only interested in Auto insurance. He said "then we're probably not a good fit for you" and that was it, silence, no explanation. I was completely shocked and speechless for a few secs. I then proceeded to end the call. A true "never again" example if I ever saw one. Horrible business model and a very unfriendly approach to potential new customers.

We were referred here by an old colleague. When we were a new client, Thomas Ward Agency INC got us…read morea really good rate on our condo master policy. For a few years since, our insurance rates rose aggressively. I've asked for new quotes but I get a lot of "others are coming back higher" or "we're still waiting on another quote" and this year I got ignored completely while my phone calls never got returned. However my cancellation email was responded to in a timely manner. I went to another broker: over 40% off this year's renewal rate (felt so cheap we even added 10% coverage but we were under covered before). The only explanation I can come up with is they aren't into brokering condo insurance (anymore?) and they didn't care whether I stayed with them or paid an obscene rate.

Amazing customer service! Prompt, professional, and most importantly, they saved me a significant…read moreamount of money by switching from Geico. Thank you, Elvia! You and your team exemplify the personal touch that is becoming rare in the age of digital transformation.

I called the office to inquire about my deductible and was quoted the wrong amount by two different…read moreagents at this office. I'm very disappointed as the office did nothing to attempt to make the situation better after I let them know what occurred. I would say be careful calling and asking the reps here to explain your policy because if they quote you incorrectly, it will fall on you.

I spoke with someone named Matt about my policy at the Georgia Griffin location and it was a…read morepleasure doing business with them agent was very polite patient and understanding

The name of this company should be called direct bullshit . When you try to put in a claim for your…read morevehicle, not only are they gonna tell you what they're not gonna cover they will give you a hard time to put in a claim. The best part is when you cancel your insurance halfway through the month they don't wanna prorate you. They just snatched the money up. This is such a great reputable company. I hope they get shut down soon. Keep in mind you get what you pay for. It's best just to stay with the big names at least they don't screw you over like this bullshit company.