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Antelope Valley Community Clinic

2.0 (9 reviews)
Closed • 7:30 am - 5:00 pm

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1 year ago

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2 years ago

need to make appointment often going to emergency the phone number not even accurate to make appointments

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10 years ago

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7 years ago

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Heritage Health Care - Interior of Heritage Health Care - 38209 47th St. E, Suite C, Palmdale, CA 93552

Heritage Health Care

3.3(14 reviews)
1.7 mi

I just switched to Heritage from Kaiser. I got my first physical with Dr. Woodcock. The doctor and…read morethe Heritage staff were great. I highly recommend. The care I received was amazing!

STOP BEFORE YOU GO DOWN THE RABBIT HOLE !! Great doctors but the incompetent rude staff is the…read moreissue. When you call about your prescription your information is taken and if you do not follow up, nothing happens, your PRESCRIPTION dies right there. Days later When you call back regarding your PRESCRIPTION mysteriously you are told there's no record of you ever calling. Then the games start, "well did you get the name of the person that you spoke with, the date and time of your call"? SAY WHAT??? SERIOUSLY ??? My apologies, I did not know I had to go to this extent to have a PRESCRIPTION refilled!!!! Micromanaging your operation to get my prescriptions is not something I'm used to. This seems to be a trend lately. Unless you call days sometimes weeks ahead of time to let them know your prescription needs to be refilled it simply goes unanswered. You have to micromanage; calling the doctor, calling back a day later confirming they received your phone call the previous day (often several times) and actually calling the pharmacist to confirm that they received the information from the doctor, then the allotted time required for your pharmacist to fill the prescription. All this just to get a prescription filled by HDMG it's ridiculous. All of this has to be completed BEFORE, your PRESCRIPTION runs out. Now when the system breaks down and believe me it will, as the employees are inconsistent informing the doctor about your refill. You have to go through this process all over again. It's truly sad this level of medical care has depreciated to refill one PRESCRIPTION!!!!! There is always some excuse why the HDMG PRESCRIPTION refill process did not happen. Over and over and over month after month it keeps getting worse!!!!! I've been with the same doctor for many many years and wIth the switch to HDMG is where and when all the problems started. Over the past few years the selected few great employees who truly helped patients from the support staff have left! When my doctors leave I'm leaving this place faster then Johnny left Amber. No need to continue to be dumped on by this place!!!!!

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Heritage Health Care - Giving free Health Screenings at the Expo De Salud- our HIspanic event! Check out our website or Facebook page for other dates and times.

Giving free Health Screenings at the Expo De Salud- our HIspanic event! Check out our website or Facebook page for other dates and times.

Heritage Health Care - Good Advice!!

Good Advice!!

Heritage Health Care - Giving free Health Screenings at the Life Festival at the AV Mall in Palmdale! Check out our website or Facebook page for other locations.

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Giving free Health Screenings at the Life Festival at the AV Mall in Palmdale! Check out our website or Facebook page for other locations.

Palmdale Regional Family Care - We perform the I-693 medical examination for becoming a permanent resident in the USA

Palmdale Regional Family Care

3.2(9 reviews)
2.8 mi

Absolutely horrible experience I was there for an…read moreoutpatient surgery which took minutes. For some unknown reason I was intubated and they were so reckless, I left with fat and split lips, as if I was punched in the mouth With one notable exception the nurses were terrible they were unable to find a vein for the IV, but kept trying 4 times, until I told them to get someone else that finally got the IV started While in recovery, I was feeling poorly and asked for some juice or something to eat, the nurse told me I would be released soon and can eat at home. I told her I'm a diabetic and have been fasting for more than 12 hours she then says I don't think we have anything but I'll go check , just before surgery I saw them roll a full cart of food and drinks past my stall, that nurse mentioned they are restocking the food for surgery patients, so I know they had plenty of things to eat and drink, after awhile the nurse came back with just a sandwich and nothing else no juice or anything to drink. It's as if they don't care about their patients Additionally upon arrival I parked and followed signs through a building and down a long hallway to get to a door, which on the other side had someone sitting there saying I can't come in this way. So even though it was difficult for me to walk, she made me go back the way I came drive my car to another entrance and enter the building that way. The management thinks that's an acceptable solution. Rather than having signs asking patients to use another entry, they kept the signs up directing patients to essentially a dead end. No regard to patients with poor mobility.

Well this place is a small clinic. Reminds me of my Dr. Office as a child. I've had great luck with…read morethis clinic. Nurse Practitioner is great . I understand that it's not a mainstream clinic but my medical issues have been properly addressed. I give them a 5 because they have always been up front with me. If I needed to wait I knew before hand. They answer the phone and follow up. The staff is trained and helpful.

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Palmdale Regional Family Care - You Can Get Your COVID-19 Test and Certificate in 15 Minutes. No appointment necessary No waiting time. 661-273-5888

You Can Get Your COVID-19 Test and Certificate in 15 Minutes. No appointment necessary No waiting time. 661-273-5888

Palmdale Regional Family Care - You Can Get Your COVID-19 Test and Certificate in 15 Minutes. No appointment necessary No waiting time. 661-273-5888

You Can Get Your COVID-19 Test and Certificate in 15 Minutes. No appointment necessary No waiting time. 661-273-5888

Palmdale Regional Family Care - Free testing and family planning services -(661)283-5888

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Free testing and family planning services -(661)283-5888

De Silva Medical: Pamela De Silva, MD

De Silva Medical: Pamela De Silva, MD

3.1(25 reviews)
3.8 mi

I have been coming to Dr. De Silva for about four years now. She has always been helpful in wanting…read moreto help with whatever issue I was dealing with. She even showed great sympathy for a situation I was having great difficulty dealing with myself. I'm not too sure how there are reviews about how they've never met with the doctor or that she showed no regards to them because I have never experienced this myself and have dealt first hand with great professionalism by Dr. De Silva. Her staff is very friendly as well and is always very helpful and accommodating. The wait time can be a bit crazy but never has it been two hours. My more recent appointments have been in the 8-9 am hours and I've noticed that you get seen faster during this time. I recently started with their Skin Care Club and my first experience was amazing. The explanations of your skin troubles, which by the way my skin is pretty damn good :), was helpful in remedying them. The Esthetician listened to your concerns and made note of what she was seeing and what plan would work best. The facial received was relaxing and the environment put you in a zen state. Made me wonder why I don't pamper myself more often. I'm honestly an extremely happy patient/customer of Dr. De Silva and her medical group and just learned her husband also does acupuncture. I'm glad there are so many choices they cover so you're not having to go from doctors office to doctors office. If you could be just a tad patient I can guarantee you'll be happy with the staff, Dr. De Silva, the facilities and amenities that a little wait time 'ain't never hurt nobody'.

Where do I start? This has got to be the worst medical office staff in the AV!! I haven't even been…read morethere a year & they have dropped the ball with every single visit!! Beginning with the first visit, that I waited 3 months for, I was not on their schedule!! Thankfully, one of the staff members remembered scheduling me, however, I waited 2 hours while they "worked me in". They have dropped the ball on prescriptions & lab orders EVERY SINGLE VISIT!! The most recent error was sending the wrong rx to the pharmacy, which cost me $100. Unacceptable the way they rush, assume & quick to give out the wrong info. Dr. DeSilva is wonderful, but once you leave the treatment room after talking with her, nothing gets done!! I've had to repeatedly ask for lab orders & rx's to be sent out. In addition, they failed to update orders in the system. How embarrassing that the Dr has to call the pharmacy to see what the last dosage was because her staff failed to update the chart. Complaints to management & Dr DeSilva were a total waste of time, nothing has improved, it just gets worse!! Moving on to where patient care matters & I'm taking my husband with me!

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De Silva Medical: Pamela De Silva, MD
De Silva Medical: Pamela De Silva, MD
De Silva Medical: Pamela De Silva, MD

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Antelope Valley Community Clinic - familydr - Updated May 2026

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