Bad service and not reliable. My pool was never really clean. When he did come he just threw a…read morebunch of chlorine in and said he'd be back...then he wouldn't come back.

Beside the mumbling he does and the lack of understanding it. He says one thing and does another!…read moreHe told me he'd do the work and Bill the insurance.. Then told the insurance company that he wouldn't Thad it would be out of pocket... very frustrating when it's taking a week to get this far!!

We requested to have "Pool School." It was an invaluable opportunity to learn from great people -…read moreClinton and Cole. They also replaced a fitting, changed the sand and rewired with great quality. Thank you guys!

Clint did a wonderful job getting our pool up and running this Spring. It had been severely…read moreneglected this past winter and in just a couple of weeks time it is beautiful. During that time he also replaced the sand in our filter. I couldn't be happier with the service provided.

These guys go above and beyond just selling hot tubs. I purchased my hot tub over 5 years ago and…read morethey continue to help me with advice and have helped me fix it a minimal cost to me!! Always friendly and willing to help when they can. Cannot recommend these guys enough. And big shout out to Jimmy for always knowing what I need and how to fix it.

I have gone off and on to Outback for the 10 years we have had a pool. The owners husband has…read morealways been arrogant. Today I witnessed him calling a customer curse words and saying that he knew nothing all because the owner did not think the guys question/concern warranted his attention. As an owner of anything you might not agree but you never call someone and idiot and curse words because they do not believe everything that comes out of your mouth. I was apologized to and bought my product. It was brought up that owner has an illness and this is what caused this. I will tell you as a consumer it does not matter what you have or don't have if your a jerk to your customers. I send prayers to the owners family but this is still not an excuse. Again, this was not directed at me but seeing how a customer was treated was enough to never to back. I appreciate the call from the woman owner after apologizing again but then she did not like what I had to say so she was ok with not having my business either. Good luck and God bless.

The WORST POOL COMPANY in Wichita Falls!…read more They will never get back with you on service calls. They wouldn't send a service tech an amazing 23 DAYS after I scheduled it IN PERSON at their office. They NOT ONCE even called to apologize or let me know if my pool was EVER going to get fixed. Half of my summer recreation was F*** U* because these guys don't know what customer service is. My pool has sat nearly four weeks collecting algae because of these folks They have a "D" rating from AngiesList.com and a ONE star rating on YellowPages.com AVOID THEM AT ALL COSTS!!!

I waited 3 months, basically all summer for them to make a service call to replace my pool pump,…read more May to Aug. After many calls and many promises to show-up, and no calls to let me know, they finally did show. It's took another 3 weeks to get them back out to install the pump, which immediately cracked, as in the same day. It took another 2 weeks to get them back out. They took apart the pump unit and took it with them. Mind you, I reaffirmed 7 times face-to-face during the service call that they would return on the day they promised. They did not and did not call to let me not know. ., but they did show up only one day late,. I was pleasantly surprised, but when I turned the pump on, it was still leaking and continues to leak to this day. I am supremely disappointed with this company.

I was pleased with their service and also that they were able to arrive and clear my clogged drain…read moreso quickly. Would definitely use them again but hope I don't have to!!! :)

They installed a hot water heater for me. They helped make sure I get the right size and fit. When…read morethey bought it out they installed in a timely and professional manner. They answered all questions. Would highly recommend