I used this company almost 10+ years ago to remove 3-layers of roofing that was leaking and to…read moreinstall a new metal roof on our 70-year-old house. The materials used completely changed the aesthetics of the house, and we still get compliments today, even though we no longer live there. Additionally, we owned that house for many years afterward as a rental property and no leaks or any problems have ever occurred since that installation. Jim & Teresa were a dream to work with, and it was a seamless project. Because of the quality of his workmanship, my father and his neighbor, also, used them to install new roofs on their homes and also shared the same satisfaction. Fast forward to this week .......... my current home has an 8 year old roof that started leaking during high-wind, rain storms. I was afraid it would have to be completely replaced, but Jim's quick inspection resulted in just some metal sheets and chimney flashing that needed to be re-sealed. A less honest tradesman could have possibly taken huge advantage of the situation, but Jim advised of a less expensive and effective solution for my pocketbook. I feel fortunate that there are still company owners that have integrity and quality workmanship in our area to rely upon. Betty

I have called this business four times to go back to repair a canopy they had installed at my…read moreMothers and they have yet to bother to go by her home. Very disappointed in their service. I'll have to retract this review. They just so happened to call today and repaired her canopies. Much appreciated.

This compant converted my closet into a laundry room in August. They did an excellent job. I then…read moreused them for my roof. Both projects were done great. I would use this company again. Scott was great to deal with. Was upfront and honest about what realky needed to be done on both projects.

Very nice team that was extremely respectful of the property. Cleaned up as if they were never…read morethere and no cigarette butts.

We had a great experience with Assured Roofing replacing our roof. Jordan was very helpful…read morethroughout the process. His crew worked hard and cleaned everything up well. We will definitely use them again in the future.

Excellence company in my opinion very clean crew no trash left behind at all owner even talks to…read moreyou if your outside

They were professional and very friendly. They were helpful and patient as we worked through the…read moreinsurance process and payment. They did the job quickly and efficiently and cleaned the yard before leaving when they were finished. They were very informative with all questions we had through out the whole experience. Very pleasant company employees.

They came out to check the roof so we are pleased with the follow up. My husband had to physically…read morego to the office to speak with someone in person

A storm hit my property in early April 1995. I've been your customer since I moved here in 1993…read more You were the one and only roofing company I called last year because of the long standing relationship. I mad a huge error in hiring you. You did replace the roof, but your new roof leaked after the first heavy rain. It took close to three weeks to get you out here for emergency repairs. Meanwhile, my kitchen flooded three separate times. You've replaced my rain gutters, and I'm satisfied with that. Still, I'm waiting on various other repairs, with no end in sight. I'm terribly frustrated at your ridiculous slowness, and I'm furious that it was like pulling eye teeth getting the leak in the BRAND NEW roof repaired. Karsten is a nice enough guy, but he's non communicative. I'm left for weeks on end without hearing from him and wondering what the heck is going on One (of several) remaining issues is replacing an outdoor floodlight outside my garage door. I had (and still have) a replacement fixture at the time of the storm. Someone needs to install it, along with 4 other fixtures that I have bought and would like to hire someone to install. I've been waiting a year with a broken security light. You'll never convince me that electricians are in short supply. Why the one year long delay? Heck, anyone can wire a black, white, and bare copper wire. Any handyman could do it. If you still want this part of the job scope, get someone out soon to do the work. If you're not interested, I'm sure I can find someone within a week who actually wants to earn money. I need to find someone to install a ceiling fan for me anyway, I can simply get them to do the lights also. A full year, and maybe half the work has been done. I understand you're a general contractor and can do all sorts of outdoor work. I'm retired living in my forever home and I have several outdoor projects (storage shed, etc.) and, had you done anything other than anger me, I'd have a few thousand dollars more business to send your way. I'm a retired salesman and I always valued loyalty with my customers. I learned that if I treated them well, I didn't have to be the low bidder. I'm slow to change providers and seldom do so. I only price shop to the point that I'm sure there's no price gouging going on. Bottom line: You have provided the worst service I've ever received. Sitting here wondering what's going on with very limited feedback from you is horribly frustrating. Please give me an idea of how much longer this delay and torture will continue.

I hired David Helms Services to clean up my yard and garden beds winter. David and his team did an…read moreexcellent job and the yard look's great. I would hire his company again. Great service, great price, and great people. Dan

Don't hire unless you are looking for a fight. Showed up over 2 hours late and when told it's too…read morelate... started insisting and escalated the conversation to actually threatening to fight. Unprofessional. Don't hire! Zero Stars (1 star is required to leave a review.)

I hired Bob Kitchell construction to complete and repair a front door installation that another…read morecompany just plain failed to finish even after a scathing review on bbb. Anyway Bob did a great job. He literally had to remove the door and reframe and shim in the door. It now closes properly with no gaps or rubbing and my new keyless entry locks perfectly. I'm very pleased with the quality of work. He communicated well and was pleasant to work with. His pricing was good and he stuck to his estimate as best he could considering what he was getting into. We changed the exterior trim around the door due to the other contractor cutting out a large notch on the siding. Bob was able to cut to fit the trim and butted it up against the edge of the siding and was able to cover their mistake. Also he had to rebuild the threshold to properly support the door frame. Caulked inside and out. New molding on the inside as well which was a plea

I hired Mr Kitchell to completely remodel a house. I needed someone I could trust since I live in…read morea different town. Unfortunately, Mr Kitchell turned out to be completely unreliable and untrustworthy. The work was substandard and in some cases had to be redone. He hires only unskilled labirers and apparently does not supervise their work. He double billed numerous times for materials. He ordered incorrect unusable materials numerous times. He billed excessive hours and billed for mistakes he made that had to be redone. He tried "bait and switch" on our agreement. He is unreliable, incompetent and untrustworthy.

We had a large cement porch re-surfaced about two years ago. It's beautiful and still looks like…read morenew. It's very hard to damage so I believe it will last for years.

Have been calling this company since 2022 about a HORRIBLE job around a pool. Was purchasing home…read moreand previous owner tried and tried to get them out for repairs before the sale transferred. Took over the home and calling the company for 4 years. Was finally told today that the warranty is garbage and doesn't transfer. We could have had this handled by the original owner of the warranty and product if this company would have responded. It's hard to say what is worse - their product or their service.