Have been calling this company since 2022 about a HORRIBLE job around a pool. Was purchasing home…read moreand previous owner tried and tried to get them out for repairs before the sale transferred. Took over the home and calling the company for 4 years. Was finally told today that the warranty is garbage and doesn't transfer. We could have had this handled by the original owner of the warranty and product if this company would have responded. It's hard to say what is worse - their product or their service.

can I do zero star or negative???!! Terrible Experience!!!…read moreWill be contacting BBB & further sharing the bad experience! Have lots of documentation of the poor install & owner had come out & already came To remove outdoor flooring because of poor installation & was supposed to come back for interior removal & replacement of all!! Was very patient and waited & was then ghosted and never called back. I have outdoor removed & indoor Left poor install. Even asked to just come remove & will pay another contractor to Fix! Do not recommend!!! This is terrible customer service! Very expensive to get & then have to pay to redo myself. Even if they did do color wrong I was fine! At least have flooring that adhered to the ground! Obviously would not come out & remove outside if wasn't at fault. Nathan said he would take care of it & was fully responsible for his guy's mistakes. Then Autumn after recalling a few times after being ignored starts to hang up phone and not answer. Was always very polite & professional to everyone but you charge X & promise things & don't come Back is not ok!! Evidently no warranty so be prepared before you buy!!

Fast and professional!! Wonderful experience, Local and family owned which is everything!!!read more

I had to have a new hot water heater. They didn't know me at all.but they let me make payment, the…read moreworker are nice, polite.I would recommend them.

I called Goodin Plumbing to install kitchen faucet, install dishwasher, connect the gas stove to…read morethe gas line, and install fridge/connect to water supply. As expected, Cody who came was on time, he was courteous and professional. He effectively completed the work. This is the second time I've called Goodin Plumbing and they're consistent with the quality of work, highly reliable, and reasonably priced for their services. Absolutely recommend Goodin Plumbing without reservations.

Had our roof repaired, and we could not be happier. They were professional, efficient, and the…read moreprice was reasonable. I would recommend them to anybody needing work done on their home.

Hail destroyed my roof. My insurance suggested a few people. I chose Marchand. One of the best…read moredecisions I've made. Quick to respond. Worked seamlessly with the insurance company. Worked me in as quickly as he could. Once they started, they were done in less than 48 hours. Made sure all I had to pay was the deductible. Mr. Marchand is a friendly, honorable man who knows what he is doing. I can not recommend this company and these people enough.

Job No. 2 I contracted with Pro Siding Windows Roofing again…read moreon an outside project that came to my attention after Austin discovered two serious issues to my home. First, there was an electrical issue with my box. Second, my fence was not in the best condition. Prior to the fix, my entire fence line was wooden. The doors were rather small to have a riding lawnmower go through them. On one side of the fence closest to the street, the previous homeowners only poured concrete on top of the grass with hardly any concrete in the actual post. As such, it was easy enough to push the fence down completely. After discussing the matter with a couple of neighbors, I contracted with Pro Siding Windows Roofing to resolve the fencing issue so that I could have a fence completely on my own property. To make this review easier, I'll go ahead and break this down between the various crews that were in charge of the fencing project. The concrete crew came out shortly after I tore down the old footer and posts to save some funds. His crew went to work on digging out the new footer areas to make it straighter on the left-hand side to get rid of all the curves. The crew did their best to clean up and avoid any and all made on my other areas; however, that proved difficult due to the amount of rain that we had. I was not expecting them to utilize heavy equipment to carry the concrete and to drill/dig the posts. Because of the heavy equipment, my yard did get torn up here and there. They were able to fill in some of the areas with dirt. They almost forgot the rebar in one section, but they were able to quickly remedy this before it dried. They also sat the posts in place as well. The welding crew came out and got to work on putting up three metal metals efficiently and quickly as their crew divided up into two small crews where one crew as measuring and marking the posts while the other one was putting them up. This was after a smaller crew wiped down each post with a chemical to prime them for painting, which came later after the welding of the rails of course. After welding them, they painted the posts and the rails before putting on the actual metal fences. I was incredibly happy with the fact that they put three rails up and then three rows of bolts to better protect the wind. I was equally joyful for the trim work done as it matches my brick. The color combination is perfect for Texas. I admittingly had to work fast myself to move the rocks in between my fence line and the neighbor as they were working efficiently to the point that they were ahead of schedule. The new metal doors exceeded my expectation, especially on the side so I can now ride a lawnmower out. Job No. 3 Pro Siding Windows Roofing did it yet again with my newest window project. Their team came out and installed my new back spare room window with a new sliding window, which I selected due to any and all emergencies. The crew took some time to remove the old window that the previous homeowner self-installed due to 12 screws, foam, and MDF used around the window. The crew removed the old MDF and other foam installed and replaced with newer material. They did a great job with the caulking, which they had to come back and do again on the inside due to the cold weather.

They did a great job replacing my patio cover. Exceeded my expectations. Quality work…read more Chris and his crew was easy to work with.

They installed granite in our kitchen and 3 bathroom vanities. Expensive but did great work. It's…read morebeen 3 years now and all joints and seams look like the first day.

It was a painful experience trying to find a granite or marble countertop that they actually had in…read morestock from the beginning. I went through thirteen; yes thirteen, different selections before we actually found one that they had in stock to cut a small 16.4 sqft section out of on 1-20-2021. Only to then be E-mailed a week later on 1-28-2021 by Jordan Rogers saying they had made an error and I would yet again need to come in and make a different selection. Once my new selection was confirmed on 2-3-2021 I was finally given an installation date. Of which was delayed by S&H three times until finally they came to install my countertop on 3-12-21. During the process they immediately punctured a section of wall with a prybar. Installed the backsplash and caulked partially over the damage before only making me aware of this as they were leaving. When I contacted them about this issue I was promptly dismissed with a E-mail from Chelsea Eaton saying this sort of thing is considered "incidental damage" and apparently acceptable to them. I will now have to pay several hundred dollars to an independent contractor to come remove my brand new backsplash installed by S&H, have a section of sheetrock cut from the way, replaced, re-textured, and repainted to fix it properly due to this.

I hired Bob Kitchell construction to complete and repair a front door installation that another…read morecompany just plain failed to finish even after a scathing review on bbb. Anyway Bob did a great job. He literally had to remove the door and reframe and shim in the door. It now closes properly with no gaps or rubbing and my new keyless entry locks perfectly. I'm very pleased with the quality of work. He communicated well and was pleasant to work with. His pricing was good and he stuck to his estimate as best he could considering what he was getting into. We changed the exterior trim around the door due to the other contractor cutting out a large notch on the siding. Bob was able to cut to fit the trim and butted it up against the edge of the siding and was able to cover their mistake. Also he had to rebuild the threshold to properly support the door frame. Caulked inside and out. New molding on the inside as well which was a plea

I hired Mr Kitchell to completely remodel a house. I needed someone I could trust since I live in…read morea different town. Unfortunately, Mr Kitchell turned out to be completely unreliable and untrustworthy. The work was substandard and in some cases had to be redone. He hires only unskilled labirers and apparently does not supervise their work. He double billed numerous times for materials. He ordered incorrect unusable materials numerous times. He billed excessive hours and billed for mistakes he made that had to be redone. He tried "bait and switch" on our agreement. He is unreliable, incompetent and untrustworthy.

A storm hit my property in early April 1995. I've been your customer since I moved here in 1993…read more You were the one and only roofing company I called last year because of the long standing relationship. I mad a huge error in hiring you. You did replace the roof, but your new roof leaked after the first heavy rain. It took close to three weeks to get you out here for emergency repairs. Meanwhile, my kitchen flooded three separate times. You've replaced my rain gutters, and I'm satisfied with that. Still, I'm waiting on various other repairs, with no end in sight. I'm terribly frustrated at your ridiculous slowness, and I'm furious that it was like pulling eye teeth getting the leak in the BRAND NEW roof repaired. Karsten is a nice enough guy, but he's non communicative. I'm left for weeks on end without hearing from him and wondering what the heck is going on One (of several) remaining issues is replacing an outdoor floodlight outside my garage door. I had (and still have) a replacement fixture at the time of the storm. Someone needs to install it, along with 4 other fixtures that I have bought and would like to hire someone to install. I've been waiting a year with a broken security light. You'll never convince me that electricians are in short supply. Why the one year long delay? Heck, anyone can wire a black, white, and bare copper wire. Any handyman could do it. If you still want this part of the job scope, get someone out soon to do the work. If you're not interested, I'm sure I can find someone within a week who actually wants to earn money. I need to find someone to install a ceiling fan for me anyway, I can simply get them to do the lights also. A full year, and maybe half the work has been done. I understand you're a general contractor and can do all sorts of outdoor work. I'm retired living in my forever home and I have several outdoor projects (storage shed, etc.) and, had you done anything other than anger me, I'd have a few thousand dollars more business to send your way. I'm a retired salesman and I always valued loyalty with my customers. I learned that if I treated them well, I didn't have to be the low bidder. I'm slow to change providers and seldom do so. I only price shop to the point that I'm sure there's no price gouging going on. Bottom line: You have provided the worst service I've ever received. Sitting here wondering what's going on with very limited feedback from you is horribly frustrating. Please give me an idea of how much longer this delay and torture will continue.

They came out to check the roof so we are pleased with the follow up. My husband had to physically…read morego to the office to speak with someone in person