My God, my doctor will see and his team are very kind and also the one who puts the nest doesn't…read morefeel anything and pain medicine helps me a lot for 6 months I would recommend it to my doctor Vera is an angel thank you doctor

I've had three appointments. At each, I'd give an A+ to both the nursing and administrative staff…read more Dr. Vera is very pleasant, and his injections have diminished my pain level. Success!

Visited again recently, spoke with one of the new PA's; they ask if you have any questions, but…read morethey don't actually want you to have any. Two positives: 1. they finally hired a receptionist that is nice and on the ball. 2. They are beginning to get their wait times under control. The tech was awesome.

I have been of patient of Dr. Hogan's for about 20 years. I have always found him attentive to my…read moreneeds and has always listened to my concerns. He spends the time during a visit to explain what he is doing and why he is doing something. The front office may have changed over the years but his office manager has been with him for probably the last 20 years. The nurses are great at returning calls. If Dr. Hogan is booked, the office can usually get you in with his PA or the other Dr. in his practice. When I have been truly sick they have always been able to work me in within a day. I have recommended him to multiple people- Mother-Husband-Coworkers and they are all still patients of his. I would highly recommend Dr. Hogan for your family medical needs.

Updated hospital that was well planned out. I love the fact that EVERY patient is able to get a…read moreprivate room and there is even a built in couch/bed in every room! I slept on this "bed" but I would not recommend it for those with back problems- VERY, VERY Hard on the back. The RN's were so attentive and seemed to be very experienced and knowledgable, especially a male RN named Lenny in Tower 1 Orthopedic section! He was very much in demand as all the other nurses and staff were asking him for help or his opinion on things. This hospital food is fairly tasteless because maybe because IT has to be s be plain for restricted diets etc. Overall a very well run hospital!

This facility used to be the best you could go to. But the care has gone downhill since the last…read moretime I was admitted. If you want your pain to be out of control and the nurses to keep you up all night and then ignore you all day. I had a hose backing up into my stomach and nose for the past two days. None new how to fix it. I've had an alarm going off for 9ver 2 hours and no one will come turn it off. I haven't seen a doctor since my surgery Monday morning. My pain medicine isn't working and would like them to give me something else, they say they sent a message but have not heard back. So if you want this kind of care this is your place. I will never come here again and will never bring another family member here. I just had to get this off my chest and warn others. This is tower 3

Dr Trotter has been my primary care physician (internal medicine) for over 10 years. I find him to…read morebe very thorough and competent. He seems to keep up well with new developments in medicine. The wait times are always good, and his staff are very friendly, helpful, and highly skilled in each of their jobs. I also appreciate getting copies of my pathology reports within days of his receiving them. I highly recommend Dr Brooks Trotter to anyone looking for an internal medicine doctor in the Grapevine area.

We like the doctor but we found another doctor closer to us. The office recently sent me an invoice…read morefor a visit my husband did 4 years ago. A $1k bill. We always have a great healthcare and this is definitely not acceptable. I called them 3 times to discuss. And never received a call back. Is this a scam??? So annoying. Updates- Someone finally called and she was rude and told me because she started back in Feb she couldn't really answer why they just billed me 4 years later. How ridiculous it is. Just because someone is new, and she was unwilling to make any research.

Excellent Physician…read more When my family first moved to Grapevine in 2016, we sought a family doctor for the usual minor stuff. I searched the Internet, but it's so tough to really know how "good" a doctor is. I was looking for someone who took our insurance, was a good listener and allowed me to participate in my own medical care. For whatever reason, Hogan Medical for Your Family stuck out to me, and I also liked that they had two doctors and a Physician's Assistant (P.A.) on their staff. I called and made an appointment with the first available physician, which was Dr. Ashley Fagan. I was pleased we got the female doctor because two members of my family preferred woman doctors. The practice is now called Texas Health Family Care, but the excellent care is the same. From the front desk until check-out, I was greeted with friendly faces and helpful staff. Dr. Fagan was a pleasant surprise. I think we spent close to 45 minutes talking about my health, and then a plethora of other topics that we are passionate about. By the end of that first appointment, I knew that she was our new PCP. She asked loads of questions about my issues, gave me several recommendations for treatment and then listed to my concerns and preferences. She has no problem calling in refills when necessary and sometimes will say, "Since we've already talked about this, if medicine X doesn't work, just call me and I'll send in medicine Y," instead of making me come back in. She is mindful of my time, and if she has a crowded schedule, she will always say, "I'm enjoying our visit but I have to go," instead of coming in, halfway listening to me and then running out. Depending on how many other people are there, I can usually be seen within 5-10 minutes of coming in. I have waited longer than that, but that's because there are many other people there and I know that Dr. Fagan gives her complete attention to whomever she's talking to. The office is tastefully decorated, with a TV (usually showing the Home and Garden channel) and there's a Keurig coffee maker available for coffee, tea, hot chocolate, etc. The main nurse I've seen is Marilyn, a young lady with long, dark hair. I have never seen her look or act sour. She always seems concerned and has the patience to to speak with folks that have memory problems or just can't remember something. She handles triage (temperature, blood pressure, oxygen saturation and weight measurements) before the doctor comes in and writes up a quick summary of a patient's complaints so you don't have to repeat yourself to several different people. They also use MyChart, an Internet website that allows you to view test results, request refills and make appointments and payments.

I have always had excellent care at the office in Grapevine. Very caring staff and I have never…read morefelt rushed.

I have been a patient of Dr. Ferris for 14 years. I really cannot say enough good things about him,…read morehe is so qualified, he tunes in to the patient. He is very gifted with diagnosis, he found my cancer in a routine physical, it was his "hunch" that led me to an early diagnosis and treatment , this and his compassion. I am very nervous about any lump or bump since the cancer, he puts me at ease and gets me the testing to be sure also. I completely trust this guy, and that is huge for me to say.I have recommended many friends and coworkers to Dr Ferris, I dread the day he retires. I have no idea why Yelp says I am in Canton SD, I am in Louisiana, and lived in Flower Mound for the last 17 years.

The office staff is extremely unprofessional and unhelpful, wait times are ridiculous, doctor is…read moreblunt, forthcoming, and you can't ever get a hold of anyone. Only option is to leave messages for the nurse who doesn't respond in a timely manner. I had to call several times to get lab results where I needed to take action. I would have never known I had several deficiencies and cause for concern because the staff and doctor don't care enough to call. The mailed results, which I never received, were the only form of correspondence I would have received. Thank God I care enough about my health to follow up. I guess once the claim was filed, I was just another number checked off their "to do" list. Others who attend this facility claim the doctor is "thorough". That may be the case but the staff is so horrendous that none of that really matters. A good doctor's office would follow up and explain the lab results, make sure you were aware of the proper next steps and schedule a follow up....you know, to monitor progress and make sure you got better. A terrible one would take your money, mail you test results that a normal person cannot interpret, and call the job done. You get the picture.

I've been going to this practice since I was 12 years old. Stopped in this afternoon because my…read moreinsurance changed and I wanted to see if the office took my new insurance. I also wanted to get new patient paper work for my husband. The lady at the front desk was SO RUDE and treated me like I was a big inconvenience by stopping in and asking a question. There were two people in the waiting room and no one behind me in line. They really need to get more pleasant people working in that office.

I happen to love this office and my doctor! Dr. Page is a smart, humble, pragmatic thinker. I…read morehave a chronic illness that continually baffles me. He is able to diagnose my issues how ever confusing in a methodical manner all while making me laugh and feel better just because he is so nice. Some times I have to wait a few minutes to a half hour, but that means he is giving patients there before me the care that they deserve and need. Remember, a good doctor may ignore those ridiculous time constraints imposed by insurance companies. I appreciate when I have a more serious issue, that he gives me the time necessary to properly address the problem. I came from an excellent practice in Lansdale but just couldn't do the long commute to my great doctor there any more. I was so lucky to find Dr. Alex Page. He is also my husband and mother's doctor. They feel the same way about his stellar character and logical, yet caring approach. The office staff is also very nice and always try hard to accommodate.

Very thankful for the first class quality of care Drs. Gaman and Anderson provide. The facility is…read moreamazingly beautiful and the staff are kind and knowledgeable, and they make you feel comfortable from the moment you arrive. The time of care provided is nothing like I've ever seen with any physicians office. They are thorough and helpful. I can't recommend them enough.

Dr Anderson, Randi and team are wonderful! I moved from California several years ago and am…read morethrilled to have found them. Always professional, helpful and thoughtful. I highly recommend Dr Anderson and team! Mollie Drake

Great friendly people. Knowledgeable and experienced ENT doctors. No long waiting on being seen,…read moreeven for new patients.

Mary Ashmead is one of the best ENT and had been going to her but unfortunately her staff has…read morebecome too relaxed, indifferent and indifferent to patients needs, appointment, etc. They gave me an appointment to consult Dr. Ashmead after a wait of couple of weeks but on the appointment date when I reached there I was told that my referral has not come. I went back home and since then trying to get another appointment but it's impossible to get touch with a human being. When I call her office either AI picks up and starts talking nonsense and when I try to talk to some human to get an appointment date, nobody pick up the phone in spite of waiting for 35 minutes. Please fix this issue. I had to change my ENT to get my ear issue resolve.

It's hard to find a good Dr. It's even harder to find a good Dr. who listens to you. It's damn near…read moreimpossible to find a Dr. you don't have to wait an hour to be seen. Dr. Mayes is down to earth, listens to what you say & finds a solution. My man had been having feelings of pressure in his chest & not being able to breathe. So they did stress test, cardio scan & multiple other tests. All negative. Came to see Dr. Mayes who did an allergy test on him, gave him some breathing meds & put him on allergy shots. Within 6 months all symptoms were gone.