Everyone I have come in contact with is so caring. They helped me just yesterday as I became…read moreconfused about which place I needed to be. Such thoughtful folks who want to be sure I was taken care of. I am doing so much better since i am getting such personal care.

This was my first visit here and was arranged through the Birmingham VA's Community Care program,…read moreallowing Veterans to see local health care providers when the VA is more than an hours drive one way. All of the staff here were very friendly, helpful and accommodating. I saw Dr Barrett and again, was very pleased. He was caring, listened to my concerns and never seemed rushed when talking with me. I'm happy to find such a great provider with a wonderful staff.

Excellent Doctor for anyone needing a Rheumatologist. Can take a while to get an appointment but it…read moreis worth the wait. I have been seeing her for over ten years for treatment of Fibromyalgia. Very professional staff of nurses and nurse practitioners.

This was my first visit to Dr. Hankins and my first 'annual checkup' in about 14 years. My…read moreexperience with doctors offices in the past has been that I normally felt like I was being rushed through. In contrast to those past experiences, I was extremely pleased that Dr. Hankins took his time with me and made certain he answered all my questions. I felt I got true quality, un-rushed one-on-one time and that my concerns were important to Dr. Hankins. I definitely recommend Dr. Hankins and the Med MD Plus practice.

I think Dr. Fazall Rahim is one of the best neurologist. He is has been my neurologist for over 10…read moreyears. I see him mostly for Migraine's and Migraine Prevention. I would advise this Dr to anyone. He also helps me with tremors.

My son had been seeing Dr Fazall Rahim for nearly 2 years. I also have some friends who use him for…read moretheir daughter. Their daughter's school needed paperwork of her diagnosis, but they refused to send it to the school. Once, it took our pharmacy 6 separate attempts to get the proper paperwork to fill my son's prescription because they could not manage to send over the correct information. I was called the day before my son's appointment (at 3:30 in the afternoon) to tell me that they had not received a referral from his primary (although he had already been a patient for nearly 2 years) & if they did not have a new referral, they would cancel the appointment. He takes daily medication & they did not care about him not having his prescription over a holiday weekend. I was also informed that they no longer take our insurance (again the afternoon of the day before his appointment so he could get a refill). When I asked why we were not told this at our last appointment 4 months prior, the office manager (who is the doctor's wife) became extremely rude & berating. As a matter of fact when I was asking her to confirm my son's prescription dosage (which had been recently changed & I was at work & did not have access to it), she accused me of being a bad parent for not knowing the dosage off the top of my head. I have 3 kids who all take allergy medications on top of this son's autism medications, so I do not know all of the exact milligrams of every pill. She was extremely unprofessional. I rated one star because I had to give one, but would rather have not. From now on, we will be driving over an hour away to see a better doctor with a better staff. The drive will be worth it.

After a long painful weekend I was finally able to get some relief. Dr Harrison was great at…read moregetting me back straight. He is a blessing to this community so glad he has come to Ashland.

I have been putting off going to the chiropractor for a while. Mainly because of expenses but also…read morebecause i have a one year old that likes to get into everything so I didn't want to deal with the hassle. I finally decided to go today and I had my son with me. The chiropractor here, Carol, was so sweet and so understanding. She had a box of toys for my son to play with while we waited. She explained to me everything that was going on and explained why she set her business up the way she did. This place doesn't accept insurance so that they can charge you less and it be more affordable for families. You can pay by the visit or you can pay monthly. Not only did she adjust my back, she gave a little mini massage herself. I definitely feel comfortable here and I don't feel like I am getting ripped off like other chiropractic experiences i have had. Next door, her husband runs a massage business. On Tuesdays and Thursdays from May 22nd to August 31st they are offering free yoga! Definitely worth checking out if you need some relief!

I rarely leave reviews, but my recent experience with this practice was disappointing enough that I…read morefeel it's important to share. I scheduled what should have been a routine annual well-woman exam, which my insurance covers as preventive care with no copay. In fact, I have walked into this visit every year with my debit card ready to pay a copay, and multiple times I was told by the office that my insurance does not require one for this type of visit. I am always prepared to pay what I owe--but not what I do not owe--and that is part of why this situation was so frustrating. At check-in this time, I was told I owed a prior balance and was asked to pay upfront for the current visit. Based on past experiences where routine discussions during preventive visits were later billed as additional charges, I was already uneasy. After allowing the charge so I could proceed, I reviewed my receipt and noticed a "private pay" line item. When I asked about it, the Shelby responded in a confrontational and unprofessional way, asking why I "even come in" if I'm "just going to argue." Patients should be able to ask questions about their billing without being spoken to like that. I was also asked to complete a depression screening questionnaire. While I understand the importance of mental health screening, I later learned this may not be fully covered by my insurance. Given the office's pattern of billing beyond preventive care, this felt less like routine intake and more like an opportunity to add billable services without clearly informing me ahead of time. What was most concerning is that when I asked to speak with the doctor directly, I was told he would not speak with me. Being denied the opportunity to address concerns with my own provider reflects poorly on the level of patient care and communication. I understand that there are differences between preventive visits and problem-based visits, but transparency matters. Patients deserve to know upfront what may or may not be covered and to be treated with professionalism when they ask questions. Because of this experience, I will not be returning to this practice.

Dr. Johannson was an amazing provider. He was very attentive and worked hard at resolving the…read moreissues of his patients. He took his time and made sure you were clear before you left the office. If I could travel to Alabama I would! Caring and compassionate!!!!!!