Nail trim only, even though I informed him 3 times while in the chair that I wanted toenail trim only. he pretended to not hear me. each time he asked me if i wanted some service I said no and gestered clearly no! I was very direct 3 times what I wanted. he did not acknowledge what I wanted. he continued with nail centered things he did. at point of payment he was charging me for regular pedicure. when I objected to this charge he said he had the treatment session on video. Toenail trim only is listed on the wall as a service. Although a lovely salon I will not return. they refused to listen and argued that they had video of my service and could prove something. I will not patronize Annies Nails. they are interested in over charging. without permission given by client for treatment. while claiming they have video oc my session! read more

My sister in law and I made appointments for pedicures. We both had men , one was Andy and the other was a younger man. Both pedicures were amazing from start to finish. They were both very friendly and skilled. The place was very busy and they still gave everyone the attention they deserved. We will be back. read more

I had never been to this nail salon but they were all amazing!! Reasonable and all super nice great job you guys. I will definitely be back. Thank you for your service. read more

The older man did not listen to what I wanted, acted annoyed (nothing fancy, basic mani-pedi with cat eye gel). My $120 mani-pedi chipped off within 5 days! Will never let a man touch my nails again, and I will NEVER go back to Annie's!!! read more

I've been going here for over 10 years - great family, sanitary and efficient! I love that the pedi's are individual boxes of products and the foot bath is lined each time. read more

Sorry, had bad experience here. While I have coke here a few times today was not so great. I was a walk in like usual and yes they are nice. I enjoyed that it was the work that was done. They had the older lady do my toes and it is crap! They are sharp, not straight. Looks like I need to go someplace else, but have to see who is close. Sad as I like this place read more

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Easy to book on line, prompt service, friendly staff, expert nail care, relaxing, clean salon, massage chairs! I go regularly.

I cannot come here anymore. The nails literally will fall off. Brand new set will snap off. It happen all day long while I'm at work. Causing pain and bleeding. It was an absolute nightmare! Don't go here it's worth the pricing either. Don't bother making an appointment, you will still wait! They also want to charge people $10 for being grouchy, they put up signed to remind you yet they basically have a grouchy attitude the whole time! No thanks! read more

As busy as they were, I was expecting a good outcome. I waited for an hour. I was finally seated then I showed the guy what I wanted. It was an almond shape but I didn't want it completely round like a bubble. I wanted a pointy-ish shape . I've told him twice how I wanted the shape. He already seemed annoyed the first time I told him so I gave up and didn't want to be a "Karen". My nails are chunky and ugly. I still tipped him. On my way to Walmart now to get a file and shape them the way I wanted them. Never coming back again. read more

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staff has always been friendly and attentive. I've been using their services for over 5 years. the atmosphere is relaxing. they know me by first name and greet me when coming in by name. read more

location is great! they can usually get us in on same day when I call and never had to wait too long. Pedicures are always fantastic. When we are home (in NM) we definitely go to Annies for our feet treat! read more

Very disappointed with the service i was provided today. My nails were left very thick/chunky and at all different lengths. I definitely will not be going back. Believe it or not Nicole at Walmart (right across the street) did an amazing job prior to this set. If she had something available I would have gone back to her. Spare yourself the disappointment and go to Walmart instead. read more

Annie's Nails - Waxing Near Me - Bernalillo, New Mexico

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I called to set an appointment first thing Tuesday morning for my 92 year old grandmother. When I called the female who answered the phone was rather curt and said she was not at the shop yet and would call me back in 15 minutes. 30 minutes later, I called again as I thought maybe due to the fact the receptionist, call taker did not ask for my information, maybe they didn't have my number to call back. This call, she responded with, "I told you I would call back in 15, I am still not at the shop." This ended the call. Now 45 minutes into their business hours, I get a call back to set up the appointment. I advised of the reason for my call to which we were able to get her a 10 o'clock appointment. When we arrived it was easy to identify the call taker as she was still not very welcoming. However, the young female who provided the actual service was very polite and took care of my grandmother's pedicure. read more

Awful place! 4 reasons. 1. Very rude 2. Very dirty 3. Not follow what I wanted 4. Rip off! read more

I'm not sure why there are so many negative reviews. I have found this place to be very pleasant. They do a very good job the owner, and he is fast and high-quality at fills! It has now become my regular place, but you do need to make an appointment. read more

I've been here one time two years ago. I agree with the comments posted: gruff and unfriendly. Expensive, not the best pedicure I ever had. They do not massage your legs.The man was hurried and rude. When I headed for a manicure it was awful, fast and no thank you from anyone. I see they are over the top paranoid with virus precautions. I will never go back. Good luck to them can with that attitude. As far as convenient salons NM Nails isnt much better. I did like Pro Nails on 528. read more

My first set of nail were great . I always tip at least 15% the next 3 times , yes I gave her 3 more times to do a good job. Well that was not the case . So I do not recommend this salon. read more

Absolutely the worst nails I have ever had. Lazy not paying attention. They were continuously rude to people coming into the spa. 10/10 would not recommend going here unless you want to waste your money, by the way so expensive for this! read more

Annie's Nails - Waxing Near Me - Bernalillo, New Mexico

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I had to go to Annie's after going to pro nails to have my nails fixed because at pro nails Trish was very rude and my nails was so thick. the gentleman that did my Pedicure didn't even put a second Coat on my toe nail spent way too much money and had a miserable time getting my nails done. When I left there I was very upset stop by Annie's and they took me in immediately Andy was Wonderful he fixed my nails and fix my toe nail Polish from where they didn't do it correctly. read more

Annie's Nails - This is my nails at Pro Nail - Waxing Near Me - Bernalillo, New Mexico

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I must admit I was a little hesitant about going into a nail salon. I'm here to tell you; this place gets a 5 star review for several reasons. The first, they are very strict about who comes in. Upon entering, your temperature is taken, you are asked to fill out a form about your health, hands are sanitized. There are empty booths between clients. The techs are wearing masks under their face shield. They are wearing disposable jumpsuits that are discarded between clients. They threw everything away that was used on me! I was extremely impressed and I will be back! I felt safe gong there. Not to mention, I got a great pedicure!! read more

Annie's Nails - Tech - Waxing Near Me - Bernalillo, New Mexico

I can't even give them a fair rating. The sign says they accept walking when I walked they said they didn't even greet me, I stood there foe 10minuted until they asked if they could see me and their responses was we don't accept walk-ins. Confused I left, they could have at least offered me an appointment time for something they did have available but not completely ignored. Definitely won't be back! read more

The personnel are not very friendly and will see nothing wrong in saying they won't serve you if you question them. I called ahead made appointment for mani/pedi and due to time constraints I asked if they could do both at the same time. They said yes. Arrived a few hours later and Annie said we don't do that. I explained that I specifically asked due to time and she said your rude I won't serve you. I apologized and reluctantly got my service done as I had a wedding to attend. Other customers walked in after me and they basically got the same kind of treatment. read more

I went here today to get a gel color change on my acrylic nails. I'm not happy with how they turned out! I asked for pink and white ombré and she made them look like pink candy corn. read more

Annie's Nails - What I asked for - Waxing Near Me - Bernalillo, New Mexico

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Love getting my nails done by Annie. New set of Acrylic nails. Rose Water Gel. Now open on Mondays and closed on Tuesdays best to make an appointment . read more

It is very unfortunate that while appointments are required, your appointment time is not honored. If I am expected to be on time (and I always am), why can't they be? My time is important and I don't want to be kept waiting. I stopped in at 10:45 hoping to get a manicure and was told I would need an appointment. Next available was 12:00 so I went about my business and came back at 12:00. Sat waiting for ten minutes before leaving. How could they not have known that they would all be busy at 12:00? On a previous visit, they had no record of my appointment even though I had watched Andy put it in their book. Just not very professional. read more

My husband has a monthly pedicure at Annie's and he is always very happy with the service. He raves about how polite and caring the technicians are and what a terrific job they do for him. read more

They are gentle and don't drill the hell out of your natural nails. Most places hurt me but this one doesn't. Be on time and make appointments and you won't have a problem. Good quality work. read more

Poor service! I swear the person doing my nails did have a license!!! Staff was so arrogant. They could see the nail tech was doing a bad job but did nothing to make the situation better or correct his actions. read more

Literally the rudest employees in Albuquerque. Completely unwelcoming vibe. That is all.

I've come to Annie's now a handful of times. It's usually a hit or miss, if I'm being honest. But I do want to give credit to the nail technician Mai (I believe that was her name, and I may be butchering how it's spelled). She has done my nails on two different occasions, and did an awesome job! The first time was for a quick gel polish change right before my birthday dinner. I was in and out in less than 25 minutes. My nails looked great, as well as held up extremely well for over 4 weeks. This most recent time I came before a Valentine's Day and a styled photo shoot to get an acrylic set with gel polish. It turned out to be a surprise proposal! I was extremely happy with my nails, and have gotten so many compliments on them. It is now almost four weeks, not a single nail has broken or chipped (I am not dainty or careful with my nails either ). So thank you Mai for doing an incredible job both of these times! read more

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Love this place! New massage chairs and tubs and all of the services are priced just right. The whole family that works here are friendly and kind. They focus on quality and are extremely gentle but thorough. I have tried several other shops for nails and waxing but this is my favorite place now. read more

I came here upon recommendation from the friend I was with who always comes with her mom and enjoys it. When we walked in they greeted us and we waited maybe ten minutes to get seated for a pedicure. However, when we sat down a young child of maybe 10 handed my friend a menu with different foot soaks for her to choose from for her pedicure, I figured they only had one so I waited but when she was done the just took it! They didn't even give me the option to choose if I wanted a soak or not. I looked passed it but angerly, and put my feet in the bath. The water was lukewarm, not even a good temperature to get my feet soft which made it painful when she was cutting the skin around my toes as part of the pedicure. ​My feet are by no means super gross but I​ do work a full-time job and am a student at UNM so I am on them a lot. Every other place I've gone to get pedicures, no matter the lowest grade or a higher one they scrub my feet and get all the dead skin off, but here they scrubbed it for about 10 seconds and left them looking like this! Not to mention their tools, nail files, sponges, and even the metal foot scrubber are reused!! After my nail tech scrubbed my feet she swished the scrubber in MY foot water a few times and put it back in her bucket! I don't​ know about anyone else but that seems pretty unsanitary to me! I wanted to give this place at least two stars because my toenail polish doesn't​ look bad and they have a nice selection but ​I just can't​. My nail tech messed up my nail a little bit at the top and left it and when I asked her to fix it she sighed very audibly and was not happy to fix HER mistake, but she did fix it. I do not plan on ever coming back here and am less than​ unsatisfied with the service. read more

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I went to Annie's nails for a last minute pedi with my mom. We didn't have to wait long to get started. My artist did great and was quick. My moms pedicurist stopped in the middle of her pedicure and after 10 minutes, someone else came in a finished it. They did a great job but that part was awkward. read more

If I could put a no star I would. I seriously got my nails done 5 days ago. I got gel, it cost $35.00! And they just started cracking and came off. So angry at this place. Dont go here. read more

I was looking forward to a pleasant experience and instead was met with a cold unfriendly atmosphere the moment I walked in the door. I should've left. The guy that did my nails was uncaring and made a rather expensive outing into an unpleasant experience that I will not repeat. The staff, except for Mia , could learn a lot about being pleasant and respecting their customers. read more

Very very very rude and super super long wait what a waste of time. Even though I had an appointment, It took an hour and a 1/2 for them to do a pedicure. That included the waiting around while helping others. I asked if it could take no more than another hour to do my nails and they said that was not enough time so I had to leave. I also told them I did not want my fingernails to soak in Polish remover to get my old nails off and they did it anyway. I had to leave to pick up my kids so I just had to wipe the Polish remover off and pick the rest of my nails off by myself and I'll have to get them finished some place else. The worst part part is that they were rude and defensive instead of apologizing. read more

I absolutely love Annie's. I will not go to another nail place anywhere here. Annie always does and amazing job on my nails amazing. I always get compliments on my nails. My nails last forever!! I've been going to Annie for 2 years, I'll never trust anyone like I trust her with my nails!Annie is so sweet and kind she is like family to me. It's always nice and tidy and an amazing atmosphere. I wish I could give her 100 stars! read more

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Not sure what to say about this place...they never greet u ...it's always pick a color! And u sit and wait! English is rarely spoken!

Had a great pedicure with Nancy a few weeks ago so why not go back and get a full set and another pedicure... horrible experience pedi was eh ok .. Nancy was busy with another customer had a male work on my feet seemed like he was in a hurry the whole time , my nails are so bad I could cry ! While doing my nails he was on the phone with his son, again rush rush .. my nails are horrible! My gel polish has bubbles .. I mean $100! Will definitely never be back! Stay away! read more

Have gotten my mails done here after they reopened from Covid. Staff is always friendly and does a great job!