Dr Johnson is amazing! She did my veneers in 2018 and I always get compliments on my smile!read more

Headline: Elitist, Predatory, and Medically Negligent--A Blatant Bait-and-Switch…read more 1) As a healthcare professional, I am horrified by the conduct at South Hills Dental Arts. They practice a blatant bait-and-switch: their website and Yelp explicitly state they 'accept most insurance' and will file claims for you. However, once I was in the chair on my second day, the staff rescinded this and presented an astronomical $21,000 treatment plan, stating point-blank they 'don't accept any insurance.' Take note: you should receive the total bill estimate on day one, before anything is done. When I disclosed my full disability and limited funds and asked for a payment plan or sliding scale (standard in ethical practices), the staff (biller) literally scoffed. I was told they 'don't like' taking Medicaid (my plan, surprisingly, would have covered absolutely everything they wanted to do) patients because it 'doesn't reimburse enough' and they 'have bills to pay.' Their elitism is only matched by their dishonesty; they performed X-rays and impressions on the first day, then waited until I was back on day two and 'ready to start' the procedure to reveal the full, confusing bill--a direct violation of the 'Federal No Surprises Act'. Most disturbingly, their post-surgical care was nonexistent. After an extensive bone graft and infection debridement, I was left in 'uncontrolled wild pain' for three days with no sleep. I was repeatedly ignored and told to 'just take Tylenol 3, Motrin, and use ice,' which was so medically inadequate that I was forced to go to the ER to get basic pain relief. It is a sad state of healthcare when dentists are so terrified of the FDA that they refuse to follow the drug guide for acute pain, abandoning their patients to suffer. My father was a surgeon who never turned away a patient in need; this office represents the exact opposite of that medical integrity. Not only did he accept anyone, whether they could pay or not, but he also made sure pain was adequately addressed, as it's vital to healing and considered the 6th vital sign; it's so important. Do not trust them with your health or your wallet. While I take responsibility for not doing my due diligence and reading the excessively poor reviews before I went there, I trusted my case worker to do right by me and make sure the office she chose either accepted my dental insurance or at least charged reasonable prices similar to what other dentists in Pittsburgh charge, not high-end boutique-level NYC prices. To add insult to injury, I simply asked the biller to provide a clear bill in which the numbers and procedures matched the appropriate days, and she took it as a personal attack and got mean. I have never been scared of the dentist until now. I really wish I had the confidence to walk around without my front tooth rather than to bear subjecting myself to the rest of the brutal procedure and suspected lack of appropriate pain control. It is especially disturbing to. know that a peer from high school's father would run a business like this. I would be too ashamed to show my face in public. On the flip side, it made me so incredibly proud of my dad, knowing he was a surgeon who wouldn't turn anyone away, no matter whether they could pay the bill. South Hills Dental Arts represents the exact opposite of that medical integrity. Do not trust them with your health and your wallet. The multitude of bad reviews, sadly, say similar things, showing this isn't new; it's a pattern. I want to be very clear, though: Dr. Yousuf (my dentist) and all the staff except the biller and, I assume, Dr. Crandall, the owner, were phenomenal. I can thank them for a lesson in poor business ethics and a newfound extreme fear of dental procedures.

Dr Scott is such a great dentist. He accept people as they are and actually listens and helps you…read moreyour teeth. . You have a winning smile with this team.

This was one of the most disappointing experiences I've ever had...the lady that I talked to that…read moreanswered The phone sounded annoyed that I called and then she improved, but I had to call my insurance to make sure that they were in network...then when I called back to say that they were, I didn't hear from them for a few days. Then I called them back again and she sounded even more annoyed that I called this time saying that the doctor wasn't accepting all insurance anymore and I said yes I understand that, I talked to you and I confirmed that this was in network. She put me on hold and I just hung up. Very poor bedside manner unfortunately.

Always a nice time. Very friendly staff. Short, sweet, and painless. I would highly recommend…read morescheduling here.

Excellent service and care. They are always attentive, provide high quality, and great customer…read moreservice.

Great staff. Excellent care! State of the art /current technology and equipment. Very good -…read morehighly recommend!

Good excellent service including going over your bill, procedure, and the products that they…read moresupplied. Very good excellent staff and team workers highly well educated and they do a good job well done.

So I was a new patient and the experience in the back so far was very good. By the back I mean…read morewhere the procedures and cleaning happen. I'm not thrilled I have 3 cavities and need additional work. Not happy with my past dentist on this at all. The hygienist was great as was the doctor. What I am not pleased with is the front desk. With my years of work with the public, clients, patients I get it that there are days. What both girls need to respect is that those of us waiting I walked away from North hills family dental to a long term dentist in a non corporate setting. How amazing was it he could not find any cavities

The dental hygienists and dentists are friendly and professional and most importantly they are…read moregentle! They are why I go back.

Today was my first experience with Atlas Dental and I am excited to say that I will definitely be…read moregoing back! From the moment I arrived the staff was warm and welcoming. I knew ahead time that this visit would only be x-rays since it's been a while since I've had them done and it was in a different state. Eve was upbeat when asking me questions about my dental history and then we got to talking about my upcoming wedding. I felt very comfortable tasking with everyone that I saw today. After my screening and having photos taken of all my teeth (so cool to see) I was told that they could fit me in with a cleaning that same day. I know this isn't the norm but I was more than happy to not have to make a shirt follow up visit. As I was leaving after my cleaning, one of the receptionists noticed I didn't have an umbrella and it was getting ready to rain. She graciously asked if I wanted one because they had some extras! Such a thoughtful group of people who deserve the excellent reviews they currently have!

I'm leaving this review to document my experience at Atlas Dental Specialists (Shadyside) for two…read morefront-tooth crowns. While the office is professional on the surface, my experience overall was extremely frustrating and costly. After my permanent crowns were placed, I developed persistent sensitivity in my right front tooth (cold and hot) that did not improve over time. I also felt a noticeable ledge/step on the back side of the crown near the gumline, which made me concerned about the fit/contour. Aesthetically, the crowns also looked longer and bulkier than expected with heavier incisal edges than what I was aiming for. When I tried to address these concerns, I was advised to pay for additional diagnostics (a wax diagnostic). After I paid for it, the office later terminated the patient-provider relationship instead of completing the planned corrections. What made the situation especially difficult was the refund process: the office confirmed in writing the refund amounts, but repeatedly stated the refund would only be processed if I signed a broad "release/indemnification" agreement exactly as written. The agreement was extremely one-sided. It went far beyond acknowledging a refund and included sweeping waivers and protections for the office, along with a "non-disparagement/online statements" section that, in my view, would discourage patients from speaking openly online about their experience. I was not comfortable signing something like that just to receive an agreed refund. Overall, I'm deeply disappointed by how concerns were handled. The communication and resolution process felt dismissive and, at times, misleading - more focused on protecting the office than responsibly addressing the problem. My takeaway is that the approach felt money-driven, and I left feeling I couldn't trust the process. I would encourage anyone considering treatment here to do thorough due diligence and not rely solely on online ratings.

I am so incredibly impressed with the quality of care, friendliness and professionalism I…read moreexperienced at Babcock Dental Center. I have been dreading going to the dentist because of how my past experiences have been, but wow -- where you go truly makes a difference. The staff is so friendly, patient and informative that I felt completely at home and comfortable. My mouth is very sensitive, and cleanings have always been pretty painful for me, but I barely felt a thing here! I have already recommended them to 3 friends and I'm actually looking forward to my next visit.

Both dentist at this establishment are professional, experienced…read more I've been going to this place for for a few years now, and I couldn't be happier with the care I receive. From the moment you walk in, you're greeted by a friendly and professional staff who make you feel comfortable and welcomed. Both dentist are not only highly skilled but also takes the time to explain every procedure, ensuring you feel informed and at ease. The office is clean, modern, and equipped with the latest technology, making each visit as efficient and painless as possible. I've had everything from routine cleanings to more complex dental work, and I've always been impressed with the results. If you're looking for a dentist who truly cares about their patients and provides exceptional care, I highly recommend Babcock! --- Feel free to customize it to better match your personal experience!

dr rawa's only recommendation to me was to "find a new dentist" because i refused x-rays and his…read moreexpensive $75 infa red scan. i have a history of head/neck cancer and do not want unnecessary radiation. i'm not having any dental issues! man child.

Dr. Rawa is an excellent dentist! Awesome dentistry work. He and his staff far exceeded my…read moreexpectations! The secretary, Lisa is very down to earth and has your best interest at the top of the list. The dental assistants/ hygienists are very nice and go above and beyond the call of duty to make sure you are comfortable. They also explain every step of the procedure so you aren't left wondering what they are doing, which puts your mind at ease as they do the work. No surprises. They also do an awesome job with special needs children. I would highly recommend Dr. Rawa to everyone who wants great work and great people to work with you and your dental needs. I used to be very, very skeptical of dentists, but no more. I now drive over an hour to see Dr. Rawa and it is well worth every mile to get such a great dentist and quality work done as well.