1. Anne Terry, DVM

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Santa Cruz, CA

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Anne Terry, DVM

5.0 (4 reviews)
Open • 10:00 am - 5:00 pm

Services - Anne Terry, DVM

Pet physical or wellness exam

Pet vaccinations

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Pacific and Santa Cruz Veterinary Specialists

Pacific and Santa Cruz Veterinary Specialists

(324 reviews)

This is a fantastic clinic for urgent care and emergency needs. While they won't necessarily…read morereplace my primary vet, they are absolutely amazing at what they do. Be prepared for potentially long wait times in the middle of the night for low-severity issues. I was recently given an 8+ hour estimate due to several major emergencies ahead of us. However, their triage process is incredibly fast. The on-duty triage nurse quickly assessed my pet, gave me clear facts that put my mind at ease, and didn't even charge for the triage. We ended up taking my pet home and returning during standard business hours. The prices are reasonable and fair. They aren't cheap, but they are a great value for the high quality of care. Every single doctor, nurse, and front-desk staff member was kind, friendly, and helpful. Do I wish the wait was shorter? Of course! But I completely understand that critical emergencies must take priority. Overall, a great clinic.

Saying goodbye to our sweet Miley, who was over 17 1/2 years old, was one of the hardest things…read morewe've ever done. The staff at Pacific and Santa Cruz Veterinary Specialists made it as gentle and loving as it could possibly be. They got us in right away, so we barely had to wait, and brought us straight into a calm, quiet room where my daughter and I could be with her. They never rushed us. We had all the time we needed to say goodbye, and Miley passed peacefully in my arms. and the whole experienceIt was clear they knew exactly what they were doing and did it with real compassion. They even let us leave through a back door afterward, which gave us privacy at a moment when we really needed it. We can't say enough about how kind, generous, and caring everyone was. If you ever face this decision for your own pet, I can't recommend them highly enough. Thank you for taking such good care of Miley, and of us.

Aptos-Capitola Veterinary Hospital

Aptos-Capitola Veterinary Hospital

(136 reviews)

We lived in LA for the first 10 years of our dog Tater's life, and veterinary care was always…read morestressful. It could take three weeks just to get on the schedule, which wasn't acceptable care. Moving to the Aptos-Capitola Veterinary Hospital has been a breath of fresh air. They can see Tater the same day or next day if needed. Unfortunately, our dog has been in a lot recently, which has really shown us how wonderful the entire tech and office staff is. I want to give an additional callout to Zach, who is a technician there, and Georgia at the front desk. I also cannot praise Dr. Hage enough. I can tell she genuinely cares for our dog and always advises us on the best course of action. She is compassionate, easy to communicate with, and we trust her completely. They never try to upsell us, Tater's health clearly comes before a bottom line. We are thrilled to have found a place we trust for the rest of his life.

This was the most horrible veterinary experience I have ever had. I have a 10-year-old indoor cat…read morewho had never really been sick before. After switching his food, he developed what appeared to be a food allergy and became very sick. Before bringing him to Aptos-Capitola Veterinary Clinic, I specifically called and told them he did NOT have a rabies vaccine and asked, "Can you still see him?" They said YES, no problem. We went in, they treated him, recommended different food, and we left happy. Fast-forward about three months. My cat was still having problems and had been vomiting for months. I had recently spent approximately $5,000 at an emergency veterinary hospital in Monterey trying to figure out what was wrong, and we still didn't have the answers we needed. I brought him back to Aptos-Capitola hoping for help. The veterinarian who met with me was extremely cold from the start. I reminded him that my cat had been through a lot and explained the months of vomiting and emergency visits. He didn't seem to care about my story. He began palpating my cat's abdomen with what seemed to me like an excessive amount of pressure, and my cat began VIOLENTLY SHAKING. I was shocked. My cat had been examined multiple times at the emergency hospital and had NEVER reacted like this during an examination. Throughout the exam, the veterinarian repeatedly brought up that my cat wasn't vaccinated for rabies. I explained that he is an indoor cat and that I was refusing the rabies vaccine. Instead of focusing on why my cat was sick, the conversation became increasingly aggressive. In my experience, his tone was rough, he raised his voice, and he continued insisting on the rabies vaccination before thoroughly examining my cat. Meanwhile, my cat continued shaking. I finally said, "I am refusing the rabies vaccine. I am here because my cat is SICK. I have been here before without this being a problem. Why is this suddenly a problem today?" The situation became so upsetting that I left the clinic CRYING with my sick, shaking cat. I actually wasn't planning to write a negative review. Then recently, I received an extremely long letter from the clinic informing me that my family and I were no longer welcome because of this situation. I found the letter threatening and upsetting. Even more concerning, the letter referenced California law regarding rabies vaccination. That is what prompted me to contact my attorney and research the law. What I learned raised serious questions about what I had been told. California does not have a statewide law requiring cats to be vaccinated against rabies. Local jurisdictions can have their own requirements, but I have been unable to identify a California law that simply prohibits a veterinarian from examining an indoor cat because it isn't vaccinated. If this clinic has its own vaccination policy, SAY THAT. A clinic policy and California law are NOT the same thing. If you tell a client something is required "by California law," you should be able to identify the law. I have had animals for decades. Years ago, when I had a working farm, I worked with the veterinary program at Colorado State University in Fort Collins, where veterinary students worked with and studied my animals. I have also spent many years researching vaccines before making my own decisions. People are entitled to disagree with those decisions. What I will NOT accept is being pressured and spoken to aggressively while my sick animal is visibly shaking, especially after this same clinic previously agreed to treat him knowing his vaccination status. My cat needed help. Instead, I left crying with a sick, shaking animal and later received a letter telling my entire family we were no longer welcome. I will NEVER forget this experience, and I absolutely cannot recommend this clinic.

Anne Terry, DVM - vet - Updated October 2026

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