I've occasionally been seen by Dr Jimenez in place of Dr Chambers and she is very good. She is…read moregentle and professional. Great family practice. Nice facilities and easy parking. Nice staff.

I've seen Dr Jimenez when I can't see her partner, Dr Chambers, who is my regular dentist. Dr…read moreJimenez is a very good dentist with an excellent bedside manner and is gentle and skilled. Highly recommend.

I self-referred and appreciated the informative website they have. For new patients, they have…read moreparents fill out a detailed patient registration form before the first visit. A week before the visit, they open an online patient account to assist with managing appointments/health issues with them. They are following strict COVID-19 safety measures, mandating face masks for individuals above the age of 2, asking patient to stay in vehicle until being called on the cell phone for the appointment. The establishment is bright and clean inside, with a lot of colorful decorations. The patient room has a TV to play songs/videos to distract/calm the kid. The visit with Dr. Decere was great! She was on time, very thorough in answering questions, and very patient in dealing with my kid! My kid got to take home a goodie bag with a new toothbrush, a tube of toothpaste, and a little rubber duckie! The front desk was friendly and effective during the check-out process. All-in-all, I highly recommend this pediatric dental establishment!

If your child never has a problem with their teeth you will likely give this business 5 stars for…read moreconvenience location, parking, efficiency, a clean office, space for active children to play or read, and an overall nice or positive attitude, other than some complaints by my wife of rudeness from the receptionist. If, on the other hand, your child has issues to be dealt with. Be prepared for them to do a (hmm what's a nicer word) "halfhearted" job on diagnosing and early remedy. The remedy could be, as in my child's case, to grind away a break in the tooth down to the dentin (making it many times more susceptible to decay where brushing won't help). It could also be that they might recommend against and avoid doing the right, precautionary thing early on a looming issue so that as the child grows, the problem grows as well, until the pain and time and expense of recovery is multiples of the initial precautionary procedure. In both these cases the initial visit or one follow up could have taken care of each problem quickly, with lower pain and radically lower expense than the outcome of how they chose to delay and see what happens or do a quick initial fix--multiples of expense being the key words here--makes one wonder about motivation. You can't give zero stars so, starting at one, I add a star for the positive things. I take away three stars for the pain, expense and time casualties of what is possible incompetence or outright intent to create a larger profit down the road. Look for other pediatric dentists (ignore the high stars and read the reviews before choosing. In our case it would have made us well willing to drive farther away for appointments...

This is a 5 star dentist's office for sure. The staff is so nice and accommodating. I took all 3 of…read moremy children (ages 9, 5 and 2) in for cleanings and dental exams and they made them feel so comfortable. There were no tears, no fear and no anxiety. They made it look like fun! The office itself is very nice with plenty of things for kids to do in the waiting room, from toys to movies to video games. Since it was our first visit we got a private room and my kids were allowed to select a movie to watch while getting their teeth cleaned. The dental hygienist was very pleasant and nice and explained everything that she was doing and also took pictures of each child once in the chair, to put on their wall. My daughter (2 year old) talked her ear off the entire time she was taking care of the boys. Never once was she irritated or annoyed. She was very professional and super friendly. They all made it through their cleanings unscathed and the dentist came in to examine their teeth. He was also very nice and thoroughly explained to me what was going on inside their mouths. If you're looking for a wonderful experience for your children at the dentist, this is the place to go. That's not something you often hear said about a dentist's office but this place gets it 100% right! Everything about their facility and style is geared toward making sure the kids are comfortable and enjoy themselves. I can't think of any reason to go anywhere else as long as their business model stays the way it is. I'm a fan!

Shady business practices. They booked both of my children, one couldn't make it and they wouldn't…read morecancel or take the other child. Then they charged me $200 for a missed appointment.

Absolute nightmare of an experience. Received unnecessary…read morework and paid too much for it.

I would not recommend this practice. I had been going for several years without issue until I got a…read morefilling and a bill over $500 for charges that I was not made aware of and could not be submitted to insurance. When I raised the issue, I was told I'd need to speak with the office manager, Holly. This is where the terrible customer service came in. She argued with me and called me a liar (that I was not told of the charges). In the end, they did realize it was their error and that I was supposed to get some sort of consent form for the process and following charges but that never happened. I ended up escalating to the dentist and they did refund me. However, Holly then cancelled my appt 6 months later on the day of the appointment and I was cancelled as a client. This all just seems so petty and she was actually horrible to deal with. If this is the representative of their offices, that's a really bad look. I would never recommend this practice as long as she is there.

Changing providers can be daunting especially if you've received nothing but best in class when it…read morecomes to care with your health. Vernon Pediatric Dentistry came with great recommendation from friends and in the year that we've been with them, we've received outstanding service. Dr. Vernon and her team are extraordinary and in depth in their assessments and process. Notably attentive in routine cleaning, and detailed in explaining recommendations. Always pearly whites in each visit! Appointments are easy, billing is concise, and her front office team are stellar! I definitely recommend them if you have young ones in need of dental care. Check your insurance if they participate.

Very poor interaction with the receptionist; left an awful impression. Glad to find out sooner…read morethan later.

I really appreciate this office. When I first started coming here, it was due to my daughter…read morefalling on her bed and potentially chipping her tooth in 2020. Luckily, no damage was done and my daughters have been patients ever since. They are always kind, professional, and keep a tight knit shift. Doctors are well aware of different scenarios when it comes to youth and their jaw and teeth when growing. Don't have a complaint to say about them at all. Thankfully!!!! Might I add they also give prizes for no cavities and for being good during the appoint! Kids love prizes I definitely recommend this practice and location.

It pains me to change the review. At first I thought I was impressed after our first visit but…read moreafter reading articles and talking with friends who are also parents. The rule of thumb at the first visit is to never restraint the child. It would traumatize them and instill fear of the dentist for a very long time. Read this: https://children1stdental.com/what-is-papoosing/ I had first taken my child to my dentist but they were not pediatric dentists and I was advised to take the kid to a pediatric dentist because they would know best how to provide care for the child, especially a 4 year old. Why wait this long to start dental service? Covid. I first took him to dentist when he was 2. It was actually not bad, but then COVID hit and no dental appointment was to be made until the offices opened up. So that doesn't help. So I seek for a pediatric dentist and came across to this. On my child's first visit, he was restrained. There wasn't a relationship established first to build trust. Who will have to take care of the kid's fear of dentist? Us, the parents. Not this dentist. I was a little disappointed after reading about restraints should never happen on the first visit. I got an email from Dr. Weng explaining that she wanted to have 30-minute chat with the kid to establish a relationship. So I made an appointment with explaining to my kid the dentist just wanted to chat with him, there wouldn't be procedures done on his mouth. But apparently I was either miscommunicated or misunderstood so he was traumatized twice. After 2 visits, this dentist office recommended that we find someone else. In full disclosure, my kid does have some work needed done on his teeth so he's not exactly an easy patient, but I really think the restraints hurt him the most. Because with my dentist, he was pretty good. I'm not sure if it's the age, at 2 and at 4 or if the restraint made him to blacklist all dentists. 2 stars because they're easy to schedule an appointment and the staff there are friendly. They made us to feel welcomed. The minus of 3 stars because of restraints and referring us to find someone else (when they're pediatric specialists). Off to look for a new pediatric dentist.

My girls actually want to go to the dentist!!! From the waiting room where the kids can play to…read morethe staff that work there. My wife and I had a great experience. Dr. Camper is great with the kids and great explaining to the parents. Very thorough and personable. Highly recommended!!

Forms were easy to complete online before the appointment. Ample parking is available. Everyone we…read moreencountered during our first visit (September 2024) was wonderful. Very professional and polite. My daughter's (9YO) hygienist was great! Cleaned her teeth. Talked to her about proper brushing and flossing (as well as gum health). Dr. Baker was kind and helpful. The office area was neat and clean. I liked that they had seating immediately where your child is being cleaned. I watched the staff thoroughly clean each chair (the entire chair - head to toe) and associated station after each patient. Loved seeing that! Out of all the medical appointments I've been to (and on behalf of my child), never - not once - has the office EVER had printed school calendars (for multiple Counties) available at the checkout station, where you make the appointment or next time. It's small things like that (and the immediate chair/station cleaning) that demonstrate great customer service. I would definitely recommend them, based on my first experience.

I intentionally waited a year prior to doing this review. My son receives great care here and the…read morehygienist and dentists are professional with an awesome chair-side manner. The area of improvement lies with the billing department. There were occasions where I called, left messages without my call being returned. Popped in and asked why my call/concern went unanswered but the office manager was always sure to make sure that I got resolution and left confident that they'd take of care of things. What I really like is how they explain what procedures are necessary and those that are optional. A solid outline of what payment is due prior to service and payment options are available to minimize financial impact. When a recommendation was needed for my son's wisdom teeth removal, a clear explanation of who we were being referred to was done and they even assured me that the surgeon accepts my insurances. Gold star to all the hygienists here who conduct themselves in a professional, approachable manner and are excellent dental hygiene coaches for young adults who need pointers. Gentle in the line of duty, whenever my son had discomfort they listened to him and described what they were doing and didn't promote anxiety about coming to the dentist. Plenty of parking, play area inside for children and they have overhead monitors that play movies as patients are receiving care. Nice decor, all areas are clean and each visit has a dental swag bag.

The staff here is amazing! They absolutely know how to make kids comfortable for what is usually a…read morefrightening experience! There is great decor everywhere and they have TVs on the ceiling when the kids are getting their teeth looked at. We've never had an issue here and we trust them going forward. I'd recommend them to anyone as well!

I absolutely hands down love all the staff. Dr. Kenny and Dr. Dani are really amazing. And super…read moresuper nice. Dr. Kenny works super well woth special needs, asd children. Just wanted to make sure that this office gets the recognition they deserve. I love this office and the staff.

Dr. Kennedy Dele is the best dentist I have ever been to in my life very professional very…read morecourteous Soft-spoken and very gentle I felt no pain at all throughout the entire process of getting a crown on my front tooth, with his artistic talent he fashioned my tooth to match the color and overall look of my existing teeth, 10 stars . I highly recommend this dentist to anyone and everyone that wants to feel confident smiling again. To add to this... his nurses are wonderful too. Very nice, very professional and concerned for your comfort and needs. Thankyou Dr.Dele and your staff. I am very happy

Thanks to Dr. Dele and his staff for exceptional service when I was in need. I was traveling, and…read morewould not be home until January 3. Terrible toothache developed and by Dec 23 I needed help, fast. I called that morning and they squeezed me in that morning. Everyone was so attentive and made me feel welcome. While we could not fix the problem, it was determined that I likely had an infection. A prescription for an antibiotic and lots of ibuprofen got me over the hump, allowing me to enjoy the holidays with family. Well done!