I've seen Alyssa Jacobson, NP for med management. I'm very happy with her as a provider. She has…read moreexcellent listening skills and I'm impressed with her ability to partner with me in decision making.

I went to make an appointment after months of being on the wrong medication and came across this…read morelocation. I saw the great review and went to the website to request an appointment where I saw it said "new appointments can typically be scheduled within one to two weeks". Awesome!! I put the request in and got a response saying the first opening is in June...that's 4 months from now... I would've been fine with even a month or month and a half, but June? Maybe they should change their website claim because I was absolutely heartbroken :( the quest for a psychologist continues!

I have nothing but positive things to say about my experience with IOP. I attended virtually…read morethrough the Maple Grove location during the pandemic. I didn't have any preconceived notions going into my time with Hazelden, I just knew that I wanted to stop drinking alcohol and I couldn't do it on my own. I successfully completed programming with Hazelden in March 2021 just days after I marked 6 months of sobriety. I know I am still 'young' in my journey and the process; but I owe Hazelden my life for teaching me how to get sober and I thank my Higher Power, myself and my fellowship for keeping me sober. Thank you Hazelden for having varying levels of treatment, IOP was just what I needed!

From the owner: Hazelden Betty Ford Foundation offers a wide array of evidence based alcohol and drug treatment…read moreprograms and services for adults and youth including both outpatient and residential programs, specialized rehab programs for men, women, adolescents, young adults, health care professionals and lawyers. Our mental health professionals are skilled at helping patients with co-occurring disorders (issues in addition to addiction, such as depression, anxiety, and eating disorders) - a service that sets Hazelden Betty Ford Foundation apart from other alcohol and drug treatment centers.

I've only been seeing Natalie for a month but I have already noticed significant changes and I…read morereally enjoy my sessions with her. She is kind and also fun to talk to. I have tried all kinds different of therapies over the years and finally I have found something that actually works well! I highly recommend going to see her!

From the owner: We all wish to live inspired, passionate and joy-filled lives. But so few of us know how to create…read morethis. Through your inquiry, you are one step closer to experiencing the healing, growth, and empowerment to live the best version of you. As a licensed, holistic therapist, I utilize EFT/Tapping to help you release self-constructed barriers to success and uncover your true potential. While we can't change difficult situations of the past, we can work to better understand and heal these challenges in our lives. By blending talk-therapy and EFT/Tapping, I offer a personalized and organic approach tailored to assist in healing from past traumas. It is possible to unearth and release long-standing hurts, limiting beliefs and negative perceptions that hold you back from experiencing a more fulfilling and meaningful life. If you're looking for extra support and guidance through a challenging situation or if you feel ready to begin taking the steps to create an inspired, passionate and joy-filled life, I look forward to helping empower you to live your best self!

Wasted a month of jerking me around, not even a real doctor. Stay away from these con artists…read more Especially their fake Drs they set me up with. 3 different front desk girls lied to me, including the "Dr Treasure. Offered me a refund i want my time back aholes

No Wait List. Really?…read more I am searching for a specific type of therapist, and found 3 that fit the bill at Nystrom in Maple Grove, MN. However none of them were accepting new clients. So I asked to be put on a wait list in case a slot opens up. I was told to periodically "call back" to check if there is a space. Really? Nystrom is a large business with 41 clinics across Minnesota, Wisconsin and Iowa. They have the resources to add a wait list feature to their website, or have the receptionist/scheduler keep a written wait list. Apparently Nystrom doesn't care very much about how much trouble their clients have to take to get in to see a therapist.

I think the staff here is very nice I was diagnosed with autism spectrum disorder here. Julia at…read morethe front counter is very nice with billing and the therapists are also very helpful I've met two of them. They are also very good about referring you to a pill doctor (psychiatrist) as well.

From the owner: Indvidual Counseling, Couples Counseling, Family Counseling, Group Therapy and Diagnostic…read moreAssessments

This practice charges a $275(!!!) cancellation fee after 48 hours, even when the roads are so bad…read morethat it's unsafe to drive. The cancellation fee is enforced even if you're just trying to move the appointment to a different date. If they're okay with their clients being put at risk physically, I'm not sure why anybody would trust them with their care. The response I received to this review contradicts nearly everything I was told when calling the office. We were told that the cancellation fee would apply despite the ice on the roads. Icy roads = Inclement weather, and it's ridiculous to assert otherwise.

Incredible rude support staff - the other reviews are accurate. Seem to really not care about…read morepatients - given it is a clinic for mental health you would expect some kindness. Find an alternative if at all possible.

I was a patient here last year for anxiety and PTSD while I was still on MN Care. The doctor seemed…read morenice and all was well. I went to two monthly appointments before my doctor decided to call my next one off on the day of due to "illness." I thought this was strange, due to the very strict attendance policy they lay out for their patients (patients have to pay a missed appointment fee). Nevertheless, I gave it a pass and figured I would reconnect with them later to schedule a new appointment. Boy, am I glad I didn't. During a visit with my primary physician, I learned that the doctor I had been seeing (Dr. Sandra Schleter) had me taking a medication called buspirone at nearly 2x the normal dosage. Not only that, but after researching online, I found out that all the warnings associated with buspirone state that one should only be on it for a maximum of 5 weeks. I was on it for 8. Ironically, I feel much better since quitting this medication than I did while I was on it! And here's the icing on the cake: on 01/14/18, nearly 2 months after my last appointment with these people, I have received a bill for $14.79 with no explanation of the charges. My appointments were always fully covered -- why am I being charged now? Disputing the charges ASAP. Do not deal with these people if you can avoid it!

Be careful - Calli schedulers made a date mistake when scheduling my appointment, then tried…read morecharging me a "no show" fee of almost $100 for that appointment that I didn't make. If they had been professional enough to give an appointment card when scheduling the appointment, or given a courtesy reminder (phone, mail, anything), then the error would have been caught and corrected ahead of time. Needless to say, I was pretty surprised to receive a bill for a "no show" when my appointment was still a week in the future! I called to inquire and have it corrected, and instead was told "too bad" by the therapist and then hung up on. Yikes. I was seeing this therapist for help with treating my anxiety - but since their business practices and troubling customer service seem instead to exacerbate my anxiety, it looks like I will need to find a new therapist, asap.