I have been going to Dr. Ju-Ping Huang here for about 8 months. She has been there for every step…read moreof my journey with anxiety, depression, dissociation, and figuring out how to process past trauma. I have learned a lot of tangible skills on coping with panic attacks and seen marked improvement in my mental health. I would wholeheartedly recommend her to anyone, especially LGBTQ and/or people of color patients who are looking for a knowledgeable and caring therapist of color here in the suburbs. I appreciated how she open-minded and considerate she was about a variety of different identity/experiences that I had. From my experience, she is familiar with trauma, LGBTQ, social justice, race, gender issues. I liked that I was not immediately prescribed drugs to fix the problem (like other therapists I have had); instead, we took the time to address the root causes of the problem, and I am sure that she would have worked with me to make a decision if medication was necessary. I would recommend Dr. Huang without any reservation, and also the receptionist Kelsey who is always so welcoming and remembers my name.

I've seen Alyssa Jacobson, NP for med management. I'm very happy with her as a provider. She has…read moreexcellent listening skills and I'm impressed with her ability to partner with me in decision making.

I have not really had any issues with this place, though that surprises me in a way because based…read moreon some reviews I've heard there seems to be a problem when it comes to billing/insurance/collecting money. I saw Judy B. there, she is really helpful and I like her approaches. She seems genuinely concerned on getting to know you and helping you grow. I know it helped me, so if were just talking providers here I would say yes thumbs up. But I guess be cautious if you have any issues when it comes to billing, though I have not personally experienced any problems with my time there.

This practice charges a $275(!!!) cancellation fee after 48 hours, even when the roads are so bad…read morethat it's unsafe to drive. The cancellation fee is enforced even if you're just trying to move the appointment to a different date. If they're okay with their clients being put at risk physically, I'm not sure why anybody would trust them with their care. The response I received to this review contradicts nearly everything I was told when calling the office. We were told that the cancellation fee would apply despite the ice on the roads. Icy roads = Inclement weather, and it's ridiculous to assert otherwise.

Having been at the clinic over a year for my chronic issues I feel I have a stronger grasp on the…read moreclinic as a whole. Nothing has changed about my initial review which was extremely positive and I've run into my fair share of poor health care in the last 7 years and 362 days. The Minnesota ketamine health and wellness clinic is one of the few institutions I'm aware of with their intentions facing outwards. By that I mean YOU. They are focused on you and your care and quality of life. This is a systemic ordeal throughout the clinic. Meaning whether from the front desk to the owner or vice versa every person or mechanism in place is in your best interest. I've had nothing but positive experiences here and have absolutely no reason to change that train of thought ever. Sometimes I have a tough ketamine session, the owner (Christy) is right there along with a nurse or two. They always alleviate the situation and are pure and simple salt of the earth people!! The owner, Christy then will use her extreme knowledge and wisdom to help assist me in anyway possible from a tough ketamine experience or train of thought I'm struggling to articulate. I was getting tossed around the system for my psychiatrist needs and decided to do medication management with Lindsey which was one of the best decisions I made this year! She's smart as a whip, implements some very practical principles which make life easier when dealing with multiple rx's and insurance. That alone was a blessing in disguise. Not to mention you can tell she is truly invested, wants to improve people's lives who are stagnant and simply suffering. Combine this with the rest of the staff like the nurses who are always a joy to see and could light up a room with their smiles and attitude and you have a business running perfectly. Would recommend anyone who qualifies without a second thought or ounce of doubt! I have invested most of my eggs in this basket and have been nothing but ecstatic with the results and attentive care towards my specific mental health needs!

I receive Ketamine infusions for treatment resistant depression and anxiety. When I first started I…read morereally wanted it to work because nothing else had. I was so severely depressed. After my third infusion I thought it wasn't working so I was going to stop. Well a few days later I had some thoughts pop into my head about things I had previously thought negatively about; however, my feelings were changed about them. I was kind of blown away. So now it's been a year and I am so happy with the person I am today. Even other people tell me how I've changed. The office staff here are so amazing. They are very professional with a side of absolute compassion. I just love them like family. I've loved my treatment so much that I have added a Ketamine Integration Therapist who works here. My therapy is going so well. She is amazing. I've also added an MSN, APRN, PMHNP-BC professional to work with me on medication management. One other great thing is I am a 59 year old woman and was finally clinically diagnosed with ADHD and finally being treated for it. That has made the biggest difference as well. So, I feel like all three services being provided has made the hugest difference and change in me. Please go here if you are struggling.

If you are considering this facility for your child's acute psychiatric care, please be aware of…read morethe profound lack of environmental safety and administrative accountability we have experienced. My child has been here for nearly three weeks, and the facility has completely failed to provide a secure environment or work cooperatively with me as a legal guardian. Severe Supervision & Policy Failures: The staff routinely fails to maintain consistent line-of-sight supervision. My child successfully mapped out the unit's architectural blind spots to avoid surveillance cameras and staff sightlines. Furthermore, patients from completely separate units are allowed to cross over into his unit in direct violation of the facility's own security policies. Resulting Self-Harm: Because of these unmitigated environmental gaps and loose unit boundaries, my child engaged in unauthorized contact with female patients. When staff finally intervened, the lack of follow-up supervision allowed him to immediately retreat to a blind spot and commit physical self-harm. Medication Concerns Against Guardian Directives: The medical team, esp. Dr. Bontanager has pushed medications that pose dangerous physical risks to my child's diagnosed genetic condition, while flatly refusing to consider safe, non-stimulant pharmacological alternatives that my child is actively requesting to help curb his compulsive impulses. Zero Administrative Responsiveness: Communication here is a brick wall. The attending psychiatrist and nursing leadership completely ignore formal, written requests for a second medical opinion and safety adjustments. When questioned about how they plan to prevent future self-harm or boundary violations, the nursing supervisor refused to provide any specific answers, using HIPAA as a false excuse to withhold safety planning from a legal guardian. This facility is currently functioning as a passive holding tank rather than a safe therapeutic environment. They are completely non-responsive to parental directives and are failing to enforce basic physical security to protect vulnerable youth.

Hi I'm Wyatt I went here for 1 month it was terrible the food was shit the nurses were rude…read more If anything it made my mental health worse imagine eating the same food the same people watching the same shit for weeks straight well That was my life for a solid month. I would give it 0 stars but it literally have to if I came back here I promise I will get out one way or other

There are other programs that you can, and should send your kids to. Prairie Care in Maple Grove…read morewhen I worked there, did not provide the therapeutic healing that was needed. Understaffing: While the program is technically run on a split between three and four groups, and ideally is one staff to four to five; group leader were sometimes in-charge of groups of 8 to 9! But due to staffing it was often reduced to a larger two group schedule that did not follow legal ratios. Poor staff behavior: There was hardly any help from coworkers, and one staff in particular who has seniority spoke in such an angry voice. One staff was fired about a year ago for bringing a smoking accessory on their person, putting residents at risk. The only swift and appropriate action was them being fired for smoking on property of last year. Poor staff retention: This was told in training by the therapists in May of 2025 "The average Residential Counselor lasts on average 6 months.". Parents, please do your research. Anywhere but here

Do NOT send your child here. Within a week I have discovered that their claim to have no violent…read moreresidents is a lie, and had death threats against my sister made by a violent resident(to which staff reported did not intervene). Staff also told her that they ere not going to report this to me(her PO), and told her she wasn't allowed to tell me. Every time I speak to staff I get different answers and nothing matches up. They also claim to offer DBT, but in the week she has been at this facility the have only done one DBT during which they played charade. They also only do one group a day. my sister said she got more out of inpatient at a hospital then at this "treatment" facility.

My son has ASD & ADHD, he has been around the block in MN for treatment. He completed Plymouth…read morepsych group's IOP program last year. The life skills he was taught @PPG are genuine & real life usable social skills. His growth is tremendous, especially socially. He started 9th grade this fall, he has friends, & meaningful relationships. His grades are great & he just made the high school hockey team. I am so proud of him, & beyond grateful to Plymouth Psych group.

PPG's website lists an approval rating of 4.87/5 with 38 reviews at the bottom of their home page…read more Looks good until you notice the big red flag. No attestation nor references to where those reviews come from, and no link to read the reviews. If you go to their "Testimonials" page, the reviewer must leave their FULL NAME and email address for PPG to see. This again is a huge red flag. Requiring that a person leave this information in what may be a poor review of psychological services that they depend on? That they may have no other choice of provider? Of COURSE its going to be all positive reviews. What person receiving poor care for these services is going to risk themselves? You can't tell me this information doesn't make it to their files. I've had two different providers assigned to me in two years. Both - despite regular appointments - have been clueless of our past conversations (Balan and Gibson) and I end up explaining myself, repeating information, and no real help. - Provider seems to take extensive notes, but I still end up repeating myself, "As you told me in our last appointment," "As we discussed in our last appointment," "As I told you in our last appointment..." - Direction and advisement on medication interaction and side effects were extremely poor - Direction on stopping a long-time medication were also extremely poor Their $70 no show/24-hour cancellation policy would be fine - IF their appointment scheduling and confirmation worked or was consistent, or if the patient had the ability to log in and SEE their appointments - past and future. It's not. It almost as if the scheduling/appointment system is built to get a payout on the policy. I know several people who go to PPG and all have the same problems: - providers being the 'no show', not the patient - no consistent appointment reminders or confirmations - poor directions on reminder calls (when I do get them) that don't state the date/time, "you have an appointment coming up in a couple of days", sent on a SATURDAY when the office is closed, and no way to verify until they open on Monday morning - No sign in portal for patients for viewing billing, payments, or appointments - Confusion - nearly every time - around in person or Zoom - Providers unable to get Zoom to work In addition, getting prescription refills has been a nightmare. I get anxious every time because I know it will be a mess. - Prescriptions regularly sent to the wrong pharmacy - despite verifying with the provider EVERY TIME - Pharmacy needing contact from PPG, despite PPG's phone message saying, "contact your pharmacy" for prescription questions -- the pharmacy sent me to YOU because they can't transfer the prescription - Some providers tell you to send them a message directly. Some say to leave a message on the website contact us. Some say to leave a voice message. The answering machine says "contact your pharmacy." NOTHING IS CLEAR.

All of the staff are Amazing. They're SO knowledgeable about mental health. They educate on how to…read morehelp people to navigate through their issues and life challenges and to learn how to help themselves through the Wonderful skills they teach. I learned so much and my mental health improved greatly. It's Definitely a non judgmental environment. The staff and other clients were SO supportive, compassionate and nurturing. The psychiatrist knew so much about which medications work best and how they work with other meds. I would recommend Prairie Care PHP for anyone and everyone. They definitely changed my life and I'll be forever grateful.

From the owner: The Medical Office Building provides a variety of services with professionals from PrairieCare…read moreMedical Group and programs of PrairieCare. We offer therapy, medication management, and specialty services including Perinatal Mental Health Services, Neuropsychological/Psychological Testing, and Marriage and Family Therapy.