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    Anna Foot & Ankle Specialists

    4.4 (7 reviews)
    Closed 8:00 am - 11:45 AM, 12:45 pm - 5:00 PM

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    Premier Foot & Ankle - Infection due to service

    Premier Foot & Ankle

    3.9(19 reviews)
    13.7 mi

    Horrible customer service! Don't recommend for anyone that need time off from their jobs ! They…read moredon't following directions and give you the run around just to be told they can't send it off my paperwork from my job all because it's July . And they only seen me one time is what the customer service girl said ! (Lie) . Very unprofessional I might add I've emailed one of the customer service girls , in June 19 2024 ( no response) ! And I also called today July 3 ,2024 my actual date was scheduled in may . And so was my short term disability . Now I done lost my damn all because they couldn't following directions and get back to me in time !

    BILLING ISSUE... I paid out of pocket expenses after both visits and was sent a bill for$ 22.00 two…read moremonths later. I called and asked what it was for, I was told to call Karen in billing. She could not tell me what I was being billed for. I drove back to the office to pay the bill and was told my bill was $72.00. I asked the lady at the desk why it was more, and she AGAIN told me to call billing. (The person at the desk had collected my money and put all the info from my visits in the system.) I asked Her to call and find out why 2 months later i am being charged 50.00 more. She came back after the call and told me she forgot to charge me for the insoles i bought 2 months earlier. Wow, what poor customer service. The doctor spent 10 minutes with me on two visits - that cost me 1000 dollars and a lot of time trying to get answers form his staff. I will not go back here.

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    Premier Foot and Ankle of Mckinney

    Anna Foot & Ankle Specialists - podiatrists - Updated May 2026

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