I am writing this post because I do not want anyone to have to go through what I am going through with this business. I rented a unit at Ann St. Mini Storage back in December until August. When I opened my unit to retrieve my items, it was infested with cockroaches, mice, rats and ants. I was absolutely horrified. I had furniture in there that was covered in rodent urine, there were droppings on and in every box , hundreds and hundreds of ants on the walls and in my boxes and belongings, and there was a large hole in the ceiling/ roof that rodents had chewed through to get inside. I had to throw almost everything away,and kept only what mattered the most in hopes of cleaning and or restoring. All of my photo albums and pictures are either chewed or covered in rodent urine and items I have inherited will cost a fortune to be restored.I had to leave a sofa there because it had a nest of mice living in it. Before I had gone through everything and had seen the damage, I requested only the refund of my 8 months worth of fee for the rental of the unit. I was denied based on the fact that I had signed a lease that Ann St Mini Storage would not be responsible for any damage that rodents, insects, sonic booms, tornadoes etc. had done. However I pose the question if they had upheld their end of the deal would the damage have been done in the first place? With the amount of ants and roaches that I encountered it is quite oblivious that they are not spraying for insects on a regular basis, and it is also oblivious that they do not maintain a building inspection and repair or rats and or mice would have not been able to chew through a roof! I was asked to e-mail pictures to the owners which I did, over 40 of them and I asked for a response in two business days and they did not comply. I now will seek legal action because if i don't, this could happen to someone else. If I don't gain anything at least i tried to stand up for myself. read more