Robert Ortiz was very professional, conscientious, and neat. He does quality work in an efficient manner. C Chan read more

Your warranty is totally worthless without prompt response times and proper communication with the homeowner. We had to call Diablo Glass to replace a shattered window before someone was injured. We had to pay out of pocket. read more

Wow! What a shock to me. Our Malibu patio door lock mechanism broke. Door cannot be locked securely. Called for warranty service. Learned it could be several weeks before service. 10 or more weeks, and this is classified as a RUSH setvuce due to the safety issue. What??? Horribly disappointed in this company. read more

I can't say enough for the service and the beautiful windows I got throughout the house, from the salesman, to the communication to the excellent workers. They worked tirelessly and professionally and finished nine windows in one day. I am extremely happy and would definitely recommend them! read more

Anlin did get back to me and replaced the window! The replacement works perfectly! The representative was nice and professional.

I have nothing but good thing to say about Anlin Windows. You cannot beat the quality for the price. A lot of people consider it to be the best vinyl window you can buy it any price. As you'll see from the reviews who you hire to install the matters we've used OC Window Experts in Orange County a few times now for our home and rental properties and have always been very happy. Be sure to get the sound glass. read more

The sales guy came within days of our request, took measurements and scheduled the windows to be installed, this was quick and pleasant. The installers arrived on time, installed the windows but left goo on the window frames. 1 month later we had strong winds, and a window cracked because the glass tension in the frame was too rigid. We contacted them right away, were told they would schedule us for the next time they were in our area, but we did not hear back when they would return. I arrived home several weeks later to a note on my door "sorry we missed you." I immediately called, the crew were no longer in the area but was able to get an appointment 3 months later. The day of the appointment they called stating they had to reschedule but didn't have the when just yet. I called them back another week later, to find out we are another 2 weeks out. Will they show up, unknown at this point. I do NOT recommend this company. read more

Got all the windows and patiodoors installed 2021. Windows and the doors are ok, now great but ok. The warranty that they claim to be "The best in the business " was ok at first. Now fast forward to 2026 and I have a broken window that is supposed to be covered under warranty they are no longer interested to service me in an acceptable timeframe. Anlin is sold and now they are charing one technician for all Northern CA. I have to wait 2.5 months to have my window replace. Do not buy this brand! read more

Anlin Windows & Doors - My broken window - Windows Installation Near Me - Clovis, California

Our Anlin windows were installed about 30 years ago. With all things age takes its toll. After all these years one window out of the entire house needed a new latch. Anlin did not have a local dealer so I reached out to corporate. They scheduled a tech, Robert Ortiz to come out and fix it. He was polite, considerate and very professional. He quickly repaired the window and made sure it fit and worked well. Thank you Anlin windows! read more

We had Anlin windows installed into our home May 19, 2025. We had an issue with the glass and the window gaskett/glazing gaskett splitting apart, which is letting in 20-30 flys per day into the home. A case # was produced by Anlin, as they wanted to see the actual issue (picture were sent). After 2 weeks they just decided to replace the window (no one came out) and then we were informed that the replacement will be another 4-5 weeks out. I am very dissappointed in their customer service as the windows are only 1 year old and it is now taking 6-7 weeks with this issue. Their answer to my question of how long it was taking was oh well, this is just how it is. Please know what you are getting into before you buy these make of windows, as they cash the check right away but after that good luck read more

Purchased 4 windows and 1 patio door from Windows of Texas, Inc. We found out out AM WIN of DFW was the actual account holder to buy from Anlin. They damaged everything. Anlin does not vet the companies they supply to. Plus, they would not put our warranty was void in writing and they would not replace the frames. These two companies are scamming people with the help of Anlin. Beware where you purchase your products. read more

They don't stand behind the quality of their work very disappointed a lot of money gone wrong.

HORRIBLE product. Multiple windows were so warped they wouldn't even open directly from factory and the install company installed them into my house before they even realized. Neither company bothered to do a quality check. Window frames are warped and bowed and they are BRAND new top end windows (or they are priced that way at least). Silicone beads everywhere just sticking out, big gaps between the window and the window frame on the inside, broken and bent window railings right off the bat before I even touched them from install. Sliding door takes over 20 pounds of force to open and industry standard is 5-8. Terrible product, installed by a garbage company... For a premium price... read more

Up until this need for service would have rated Anlin 4.5 to 5.0. Took over 3 1/2 months and numerous call to sch this service. Now unable to get confirmed appointment or contact anlin with is scheduled for tomorrow (I hope). read more

Ryan stopped by at the house today. He was really professional and respectful of our needs. Took care of the problem in less than 30 minutes. Nice conversations. He loves dogs! :) read more

After 23 years since installation numerous window seals failed. I called Anlin to exercise our lifetime warranty. I was thrilled to meet Roberto Ortiz. Roberto looked at the panes, measured for replacement and let us know we would get a call to schedule an install. Today Roberto Ortiz and William installed our new glass. We are thrilled ! Both gentlemen were courteous, careful with our furnishings during the install, and cleaned the area upon completion. Thank you Roberto,William, and Anlin. You honor your warranty after 23 years of ownership and provide incredible service technicians. read more

Great looking windows but misleading branding and outdated support. I purchased Anlin windows through AVW. Anlin says they are an energy leader and pretend to be energy efficient but you can't get an energy tax credit in 2025 for their window installations as the might be the only US manufacturer who didn't other to get an IRS QMID. Thanks guys .... I am out $600 in tax credits because I guess you can't be bothered with government paperwork. So you are a brand with empty unsubstantiated energy saving claims. The Anlin website is so outdated that there is no way to contact them as a consumer and the only provide support for tax credits that go back to 2022. Good grief. read more

Today 05/21/2024 I met up with ANLIN Technician/Damian Rincon that came by to replace the Latch that allows the window pane to be pulled away from the window frame. This feature allows you to clean the window from inside the house, making it super easy to do when it needs doing. Damian was very polite and took the time to explain the process of the fix and invited me to not hesitate to call on his Repair Team any time there's an issue with getting any of my windows back up and working smoothly. I was also pleased to hear about the Lifetime Warranty that their Windows & Patio doors are covered by and that just affirmed I made the right decision when I invested in the purchase of their product. Kudos to Damian and thank you for providing excellent service Ma Brotha. Cordialement, Michael Souquette read more

STOP CALLING. I continue to get calls after MULTIPLE requests to take me off your list. I can't even block you because every number is different. I've asked for the company name multiple times. When multiple agents couldn't tell me the name of their site (Sent me to ennovate.net, which doesn't exist), they told me to look up Amlin Windows. The marketing team you hired either doesn't have a site or your reps don't know what it is. Either way, it shows their and your incompetence, and they refuse to respect privacy after multiple requests. read more

I needed my door hardware fixed. When I finally got an appointment it was on time and done very quickly. Great experience. Erick was very professional and quick. read more

Erick did a great job repairing my patio door. He was very professional and thorough. And he handled our three happy dogs very well!!! Thank you, Erick! read more

Today Omar (Sup) Fresno & Ryan the local (Tech) came to look at a warranty issue from our newly purchased door. They both exceeded my expectations . I checked in with them early to make sure the 10 freeway closure wasn't going to affect them as I wasn't sure where exactly they be coming from. Ryan answered and said they could be in their way 3 hrs earlier! YES!!!! Arrived within 30 min of my call. Simple issues that we noticed after the install , scraped paint on the brand new door and two of my patio handles (installed a few ago) were loose so Ryan tightened up the doors , Replaced the damaged trim on the new door . BONUS and i fully expected to pay for the new rollers but they also replaced the screen rollers gratis! (expendables covered under warranty) I honestly thought i'd have to make another appointment to have the work done but they came prepared with a complete shop in their truck. Both guys were professional, friendly and explained what they were doing and why. I was concerned because there's been a forecast for rain and i'm not having any contractor on my watch work outside in the rain. Treat your contractors like they are your family and you will be treated with respect back.. I even told them if they wanted to reschedule because of the rain i was good with that. They finished not kidding 10 minutes before the first drop hit and I called them back to thank them again for being timely . Had we kept original appointment it would have been a visit . I would have allowed them to work in my garage but again, not leaving these guys out in the rain. They stand by their warranty and don't leave you hung out to dry. I highly recommend Anlin Windows Manufacturing . Several of our neighbors have used them also and had the same stellar results . read more

Anlin Windows & Doors - single hung Windows by Anlin - Windows Installation Near Me - Clovis, California

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Roberto Ortiz did a clean, quiet, professional job of replacing our shattered sliding glass door. It looked perfect and worked better after he left than before he got here. Wish Anlin had given us some choice over the time of day he came, but that's not his fault. read more

This company used to have legendary customer service. Since being bought out by private equity, customer service has gone away. I have been calling since before Halloween for a warranty issue. The window dimensions are on a sticker on the window, so they don't even have to come out to measure, just make the slider and ship it to me. However I been told repeatedly that "we are all at holiday parties". It is now after New Years (over 90 days) and still no response. I am willing to pay for a replacement window, so even profit will not motivate these people! read more

I would like to express my gratitude for your prompt response in addressing our door issue. The service provided by Felipe was outstanding, and we would be pleased to have him assist us again in the future, should we require further service in the future. His work not only enhances the value of the company but also supports the high quality of Anlin Windows and Doors. Felipe demonstrates remarkable patience, skill in his craft, and have him assist us again in the future, should we require further service. His work not only enhances the value of our home, but the quality of the glass he installed is also exceptional. Felipe demonstrates remarkable patience, skill in his craft, and excellent interpersonal capabilities. I believe he deserves recognition for his contributions. Thank you once again for your attention to our needs. The Del Rio family Bonita, Ca. read more

My home has all Anlin windows. Sliding glass door #1 was installed in 2005. Sliding glass door#2 and the other 13 windows were installed in 2017. We experienced pet claw damage to our sliding screen door #2. I contacted Anlin to describe the issue and schedule an appointment. Working with Valerie and Saroun was easy. They are both friendly and efficient on the phone and scheduling the job. As it turns out a cancelation occurred. Valerie called to ask if we were good to bump up on the schedule. Juan called ahead of time and showed up as expected. He greeted us warmly and looked at the work we needed. As it turned out our repair was covered by the Anlin Warranty. Juan had all the parts and tools to quickly repair our screen door. My family and I continue to be very pleased with the performance of our Anlin windows. Equally so, we could not be happier with the high-quality customer service we received from Saroun, Valerie, and Juan. They are a wonderful service team. read more

Anlin Windows & Doors - Windows Installation Near Me - Clovis, California

Absolutely the best customer service! TJ and Carlos replaced the broken glass in 30 minutes. Extremely friendly and very professional. Their work was so detailed and you would never know it was a replacement! On time to the minute. These windows are a great choice with their warranty and customer service. Thanks!!! read more

Anlin Windows & Doors - Window replacement - Windows Installation Near Me - Clovis, California

had Anlin windows installed by Custom Exteriors who Anlin recommended. They are insulated. They do reduce outdoor freeway noises. Can still hear my neighbor screeching. I was disappointed that, I was told that I needed the bedroom windows enlarged due to egress if I got permits. I checked with city of Milpitas and I was told no, they just needed to be the same size as they were originally. I do love the bigger windows but they originally did not want to patch the larger opening properly. I had to make 3 phone calls to get it done. The icing on the cake was the $600 rebate thru our taxes, it is invalid as the letter from Anillin is from 2022 and my windows were installed Oct. 2024. As a result of the above problems I cannot recommend. read more

The absolute worst. My house was robbed. I have spent three weeks trying to come out to look at the windows. Then they completely blew off my appointment and refused to do their job. Do not use them under any circumstances read more

Springs continually break. Spacers are warped and lifter out of position. Locks break. Manufacturer warrantee is not honored.

We had our whole house vinyl window installed by Anlin in 2020. Anlin Windows honors their lifetime warranty without any issue. They were always nice and very easy to work with. They make sure that the Customers' needs are met. Today, a very nice Technician came to check the issue we called about. He was courteous, accommodating, answered all our questions. Anlin covered the problem and will be coming back to do the repairs. After a thorough inspection, he assured us that it is included in the warranty and will fix the problem I read more

We had an issue with one of our windows. Roberto Ortiz came to our rescue! He was very friendly, experienced, & professional! Thank you Anlin & Roberto!! Top notch!! read more

I've been happy with my Anlin windows. I had 9 windows put in and the team who installed them did quality work and really worked hard. They left things clean too. When I had one issue with a window, they quickly replaced it. I appreciate they made the repair so easy for me from my customer service call to when William came by to change out the window. William was particularly pleasant and happy to help. He was friendly, quick, careful, and professional. Very happy! read more

Anlin Windows & Doors - New window to replace the one that I noticed had a small crack in the glass. Good customer service experience. - Windows Installation Near Me - Clovis, California

I have been dealing with a months long process for a broken window because I am caught between Best Exterior and Anlin because of a warranty I purchased. First off, I discovered that the salesman sold me a double warranty when he knew my original purchase was covered under the first warranty. When I contacted both of them initially, I was getting the run around. Finally Anlin showed up and told me I would have to pay for the replacement. After threatening to sue, Superior got Anlin to agree that the replacement would covered under the double warranty I purchased. Anlin showed up about 8 weeks ago with the wrong size replacement. This morning I was contacted regarding a day and time selected by them which is not convenient since I work. Now I must go back into their que and wait weeks again for another appointment. This process started in December and we are now into mid-March. I do not recommend using either company due to the shady business they do. read more

Robert was the service member who came to repair my patio door. He was professional, friendly, and did a great job. He also answered my questions about how to care for the patio door to help keep it working well. read more

I recently had all my windows and my sliding glass door replaced with ANLIN Windows and Doors. The Crew was a 3 person team of installers. They were great. They arrived on time both mornings and communicated with me throughout the day. The second day of install was to just finish the screen door install without rushing. The Team leader asked me my preference to either stay after 3 or 3:30 pm and cleanup or they could come back first thing in the morning to finish up, clean up and do a complete walk through to allow me time to see their work and ask any questions I had. Frankly, it was perfect. I was able to look closely overnight to each window, focus on any incidental damage that could have occurred during install and show my elderly Mother how easy they were for her to use. They showed up bright and early. They finished up and gave me a tour of all. I am now getting a December 2023 rebate on my new energy efficient double pane vinyl windows. I have already noted a decrease in energy cost. Using less heater due to the better insulation and expect the summer AC bills will be much improved. When the Program Coordinator for energy efficient windows showed me how these windows block much of the sun's heat from preventing hot areas in the home and the special gap filling with insulation, I felt pretty sure that I was not being sold a false promise of efficiency. I was very impressed from first meet and greet to measuring day, contract signing to installation etc. Now I just received the reminder for my REBATE CARD! Yahoo!! I'll attach a few pictures to help you see the beauty. I love the Trim. It is just a slightly larger or fatter trim with no change in cut out size which kept the per window cost to the lowest of all the Window quotes I received by a significant amount! Well hope this helps you in your journey to better energy efficiency. My research shows it was best to NOT start with Solar Panels and start with Energy Efficiency projects that the technology is already at a Top of Science point. That showed to be these Vinyl Windows in my book. Michael was my original Coordinator that helped through the Select Program for reduced cost of each Window and demonstrated the energy efficiency method of the glass and internal gas used for these Anlin Windows. GOODLEAP INC. helped finance me for a lower interest rate than other groups. Brenda H. I will add names ASAP from the team of installers. They were great and very experienced with window installs and common questions. read more

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Ryan and the office are great . He is on time and does a great job. Very reliable Thank you read more

Sam was our technicia. This guy is an amazingly hard worke. He is the only one who takes care of all of Arizona, does his job very professionally and non-tiring. He was kind, easy to talk with and had shown me how to remove the windows and screens. I so much appreciated him. Thank you Mr. Cano Hernandez, we so love and appreciate your work ethic and efficiency. read more

Had northwest exteriors in the Sacramento CA area install 10 Del Mar series windows and 2 Malibu series sliders. We love the new look of our home inside and out. We immediately noticed a huge difference in our noise reduction, energy efficiency, and overall window performance. They make a great product and the double lifetime warranty is unbeatable. If we ever need windows again I will be using Anlin. read more

Anlin Windows & Doors - New windows - Windows Installation Near Me - Clovis, California

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First winter with our new windows. 2 had moisture inside the panes. Anlinis refusing to replace. Sent a contractor who tried to scam me. Please use another company. read more

Anlin Windows & Doors - Moisture inside new windows - Windows Installation Near Me - Clovis, California

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