If I could I would give 0 stars!!!!! There could be one saving grace and that would be the head…read morenurse We arrived 10 minutes early stood in line to get checked in only to have the manager help guests that weren't even in line We ended up sitting there for over an hour and didn't even get seen this is completely unacceptable just beware when you go here

I genuinely enjoy visiting this spa and appreciate the services provided. However, there are a few…read moreareas where the customer service could be enhanced to create a smoother, more relaxing experience, much like what I've experienced at the Nashville location. * While the staff are friendly, they could be more attentive in tracking when treatments are finished. Often, I need to approach the front desk in my robe to find someone to guide me to my next therapy. A more proactive approach would make the transition between treatments much more seamless. * In the shower area, I noticed the curtain is a bit small, causing water to splash out, and the floor looks slightly stained. I recommend bringing flip-flops for comfort. * Only one towel is provided, so it might be helpful to offer an extra or remind guests to ask for a second for their hair. * The sauna doesn't seem to have a built-in timer, and the secondary timer outside could be explained more clearly before the session begins. * The saunas may have Bluetooth capabilities for music, but I wasn't informed of this. If available, sharing this option with guests could really elevate the experience. * At the Nashville location, the showers had separate shampoo, conditioner, body wash, face wash, and ample supplies like Q-tips. Here, the single product dispenser feels limited and is often low, which doesn't quite match the premium spa experience. * I often feel a little stress coming to and leaving the spa because I need to remember to bring my own shampoo, conditioner, face wash, hair towel, headphones for the lack of Bluetooth, and shower flip-flops. Additionally, there isn't a trash can in the shower, which is inconvenient for things like hair that may get caught in the drain or for menstrual products. I had to place hair in my personal bag to avoid leaving it behind, which detracts from the overall relaxation of the experience. * Although water and coffee are available, guests must ask for them. A small gesture like offering refreshments would help create a more luxurious experience. * When arriving, there isn't always an immediate acknowledgment of my appointment. In Nashville, the staff always seemed prepared and aware of the services I was scheduled for. * It would also be nice if the staff introduced themselves and communicated between treatments. At the Nashville location, I quickly learned everyone's names without needing to ask. For a spa experience at this level, I think more consistency in service would enhance the overall visit. I believe these small improvements could make a big difference, and I look forward to future visits as this spa continues to shine!

This place is inside Gaylord Opryland Hotel/…read more The Opryland Hotel, now known as the Gaylord Opryland Resort & Convention Center, is a renowned 4-star resort in Nashville, Tennessee. It is known for its impressive nine acres of indoor gardens and waterfalls housed within glass atriums. The resort boasts a wide range of amenities including a full-service spa (Relâche Spa), several swimming pools (indoor and outdoor), a water park called SoundWaves, a fitness center, and a golf course. The Spa is ok and offer lots of services with a few skin care lines but my personal favorite is " Emminence Organic skin care" and this is one of the only locations close to me. I didn't have any services done yet in this spa I normally go to a different one but they have good product and you are an Elite Marriott member you can get 10% discount in the product you just need your EMN.

The only reason this review isn't a one-star is because of the actual massage service--which was…read morefantastic. My therapist was attentive, checked in frequently, and clearly cared about my comfort and the quality of the treatment. That's the one highlight. Unfortunately, everything else about the experience left a lot to be desired. I called in advance because I had a full day to unwind and wanted to make sure the spa had enough to offer. I was told they had a steam room, sauna, eucalyptus room, hot tub, and more--all within the spa area. That either wasn't accurate or was a major overstatement. * The showers were not functioning properly--both knobs were broken and temperature control was impossible. * Towels were tossed everywhere, with no organization or cleanliness upkeep. * What was described as "ice towels" in front of the sauna were bone dry and room temp at best. * No sign of a hot tub or any inviting relaxation areas. * The water station was underwhelming, with no cold or infused water options. Wanting to settle in and make the most of the day, I asked if I could purchase a drink--maybe a glass of wine or champagne--but was told I couldn't have any alcohol before my massage, and that no drinks were allowed. Odd, but I respected the policy. However, after the treatment, I was told I'd receive a complimentary glass of champagne--what I received was a literal sip, maybe an ounce at most. When I politely asked if that was the full serving, I was met with rude and condescending commentary that made me feel embarrassed for even asking. To be blunt: the front desk staff and support team were the biggest letdown. From the moment I arrived to when I left, they were either dismissive or cold, which does not align with the kind of experience expected at a spa with this reputation and price point. If you're booking solely for the massage, it might be worth it--but if you're looking for a relaxing, welcoming, full-day spa experience, I strongly suggest looking elsewhere. This was a major disappointment.

This was my third time booking a massage for myself and have booked massages for my parents,…read morein-laws and wife here at Tranquil Garden and we always walk away extremely satisfied, this time being no different. Sherry is by far one of the best masseuses they have on staff and that's who I request most often as long as she has availability. Sherry is super accommodating, asking often if I'm comfortable with the pressure that she's applying, checking that the temperature of the stones and towels she's using are okay and overall making sure that I'm comfortable with the experience as a whole. Front-of-house staff are friendly over the phone as well as in-person and the facility, from the lobby to the restroom to the private massage rooms, are clean and comfortable. Thank you for another great experience!

This place is amazing. It was one of the top three massages I've ever had. Great, deep pressure…read more Everything was clean and peaceful, despite being in a strip mall. The staff were wonderful. We would definitely come back again.

Joanne gave me a deep tissue massage and worked every kink in my shoulders and neck. Joanne is very…read morefriendly and knowledgeable about the body. Customer service was great. I was greeted with a smile. I was able to draw an Eastwr egg of the tree and won 30 mins in the infrared pod. I'm looking forward to going back!

The Most intricate massage I have ever had, Kelly is AMAZING! Professional, clean,and great…read moreparking. After Kelly put my shoulders back together, she used an E-STIM on them while she worked on the rest of my body. Hands down the best massage.

Super friendly, incredibly helpful. They were absolutely passionate about the subject matter, and…read moreit showed.

I am a physical therapist. And i was hesitant if not skeptical when i was first introduced to…read moreQuantify. But, I'm a believer now! Quantify is the gym of the future. Utilizing the latest in sports medicine/fitness technology, Quantify sincerely makes it possible to work out SMARTER not LONGER or HARDER. We've been members for over a year. And along with the recommended nutrition plan (that the staff is all very knowledgeable about) within my first 3 months, I lost 7% body fat and gained 5 lbs of lean muscle. And I've been able to maintain. As a 45 year old woman that use to work out 7 days a week at a very high intensity - this is a wonderful and welcomed change! Highly recommend!

This wellness collective is such a rare gem that perfectly demonstrates the intersection of healing…read moreand community. When those factors meet in a space this intentional and loving, magic ripples out and changes the world for the better. I had an amazing session with Collin's here and have been getting more involved in this welcoming and deeply thoughtful place. Cant wait to try their spa!

Absolutely not. Very Disappointing, unprofessional and questionable experiences with two of the…read moremental health service providers. Very shady and left me questioning their experience and motives with people's lives. Spoke with a few friends and I'm not the only one that has had bad experiences with one of their people on staff and theirs wasn't even one of the two that I dealt with. Do not recommend!

This is the absolute best nutrition shop in Nashville. Jay and his team are super knowledgeable and…read moreeager to help. They helped me immensely on my fitness journey and will continue in the future. Just go check them out.

We have had very good experience from this shop with the owner Jay, who is very helpful in…read moredetermining ways to achieve anyone's health goals. He is very personable. That is why we keep coming back.