Steven did an excellent job with pre cleaning our truck. Even removed the hitch so we would get a…read morebetter clean. He went above & beyond . This is a great example of a hard working employee.

Customer service was excellent! I had a gentleman that helped with the payment process, washed my…read morecar mats so that I didn't have to scrub them. It was clean and I love the canopy covers over the vacuum areas.

$14 car wash, decent quality. First time, would use again. New to the area, so I haven't checked…read moreout the competition.

The service tenant did a great job with extra detail housing off my vehicle before I even went…read morethrough the auto car wash.

I continue to use this wash as it is the only one in town that can handle my bed rack (truly…read moretouchless). But I am often double charged when you pay for a wash that isn't labeled as out of order. Only after you pay do you get the notice. And no communication through any of their channels, including the phone number plastered on the wall there. If I had another option, I'd not come back.

Ok so this is my favorite car wash in the Durango area- but I have to let people know that when I…read moresigned up for the membership and decided afterwards that I wasn't using it enough to warrant it anymore I cancelled. Then they continued to charge my credit card for the next several months. I even received a refund for the first month- then went on an extended holiday and came back to two more months charged to my card. I had to cancel that card and get a new one. Just a forewarning and to hopefully let the owners know that their membership site is not canceling properly. I will still visit the car wash, though!

If it was possible to give a higher rating than 5 star, I would. After accidently locking my keys…read morein my car, a worker not only let me use his phone but brought me bottled water and offered a chair while I waited for help. Personal touches make all the difference. Yes, my car was clean, but that's not what I'll remember.

Used the deluxe wash today. Really poor front fender wash. Bugs and basic dirt still visible on…read morefront fender and front of mirrors. Dryer wasn't up to par either... Expect more from a $30 wash. Mat cleaner, vacuums, etc as expected. Nice facility and glad there's a new up to date wash but needs better quality. Gave it a shot, but I'm back to washing by hand!!

We washed our dirty Subaru after a week at Silverton. The prices were not stated. I swiped my…read morecredit card and the charges added up quickly. I've always been to self service car washes where you get a certain amount of minutes for a certain price. So we had no idea how expensive this place would be to wash our car. We followed the directions and did the tire rinse, pre-soak, sponge mop and high pressure rinse. The sprayer stopped at $20 but we still had soap on the car. I had to re-swipe my card to finish rinsing off the soap which was another $3.75. $23.75 for a self service car wash?! What a rip-off! For the same amount of time, my local car wash would have been $10!

Considering this is by far the most expensive car wash in town for both automated and hand wash,…read moredon't you think perhaps they could activate the "spot free rinse" function? They charge for it but are using good old river water like I could get out of a garden hose. A $16 automated wash has a "spot free rinse" cycle, and the manual has that option as well, but that's not what you'll get and when you get your car home it'll be covered in hard water spots. This place never gets better, they just raise their prices.

Was there the other day gas pump did not stop I lost over a gallon all over the side of my new car…read more Payed for a car wash but it was broken did refund my money after trying to get to go to a different giant. I noticed today the raised the prices 10 cents wth

Needed a tow for an engine coolant issue. Mountain Auto got me right in and was able to diagnose…read morethat my water pump was the problem. It was replaced and the coolant system was checked and I have my truck back. Thanks for the quality service and quick response!

They charged me $685 to replace a wiring connector on the camshaft position sensor. I would hate…read moreto think what they would have charged if it were something more involved. Edit: Phil called in response to my review. See the attached invoice. I had already replaced the camshaft position sensor (a ten minute job), which was new. This did not resolve the code, which indicated the connection was intermittent. I had tested the connector with a multimeter, which indicated there was a bad connection at the connector. This was communicated to the service manager when I dropped off the vehicle. The technician stated that there was a broken tab on the camshaft position sensor, and they replaced the brand new part I had just installed. See the attached photo. That the tab could be broken without being filed off is highly suspect. It's a durable part. That the relatively fragile connector was damaged is more credible. In my opinion, as stated to the service manager, it was obviously the part that needed to be replaced. They replaced the connector, which again, I had communicated was the likely issue. They claim to have paid $110 for this part that I can purchase at Napa for $26. So in summary, I paid $685 to have them swap out a $26 connector. I can only conclude they're either dishonest or incompetent. Edit 2: Well Phil, now you're just outright lying. You did not show me the new camshaft position sensor you removed and replaced. Your technician did not perform any diagnostics, and ignored the diagnostic information I provided to you in advance. He just started swapping parts, AND overcharging for the time spent. Even if the sensor needed to be replaced, a $40 part that takes ten minutes to install, to charge me $685 is absurd.

I had a nice experience the other day at this car wash. My card wasn't working at the machine but I…read moreREALLY needed a car wash to get all the mud off my car so I pulled out of the lane to go and get cash. As I was backing out an employee came out and offered to help. We swiped my card a bunch, still didn't work despite working just before. He kindly tried to use his card, still didn't work then finally worked and I was able to wash my car. Thank you so much for offering to use your own card. I'll pass it on!

Worst vacuums ever. The attachments are covered in duct tape, and they spit out more dirt than they…read morepick up.

I just used it and it was ok to spray the car during the winter. As of December 2020, the initial 2…read morebucks got me 3 minutes, so it was decent enough to get rid of the ice buildup around the car. Idk about the previous review but perhaps the time issue was fixed. I used quarters, and I didn't use the credit card. Strong spray, decently clean for a car wash; all in all, I didn't feel like I got ripped off, which is a good thing.

Stay away! I wanted…read moreto try out this car wash as I usually go to Animas further down the street. The first issue is that this car wash is overpriced. You only get 10 minutes with a credit card and they charged my card $10. $1 per minute is extremely high. Next issue was that no soap came out when the high-pressure soap was selected. Finally, when I pushed the stop button to stop the charges, the timer continued to run. When I went in to ask the attendant, they said the timer was a known issue, but they said the soap looked fine. Maybe they didn't believe me that no soap was coming out of the hose, but they didn't seem too concerned. Just shook their heads and said, "sorry about that." No offer to refund me for not getting what I paid for.

Warranty parts are hard to return especially if you dont have the receipt. This store made it…read moreright and helped me out anyways. Thanks Ryan.

Long story short, we had a terrible experience at Auto Zone down the road. We came into O'Reilly's…read morewith our same issue and they helped us within 5 minutes!