We have been going to Animal Magic for sometime now, and at first we were quite impressed with it. However gradually it's got worse, and our last visit on 29th April has put us off entirely. I have two girls, aged 4 and 7 and when they returned to the table saying a boy had slapped the eldest on the face and kicked the youngest and was swearing, we thought it best not to make too much of a fuss. They described him and I stood and watched for about 10 minutes, but he was no where in sight, so I sat back down. However, 5 minutes later, our 7 year old was in floods of tears and completely inconsolable (unusual for her). The boy had smacked her on the bottom so hard that it was stinging. We immediately informed the manager, and I saw him speaking to the boy and his mother. They were allowed to stay. I know the manager can't be responsible for the childs behaviour (who looked as though he was aged about 10) but they are responsible for safety. I still can't believe the mother didn't apologise, or leave the place. I could see them from my table and she allowed him to go back in and play - what mother would do that?! In her shoes I would have been so mortified and definitely wouldn't have allowed my child to stay and enjoy himself. Aside from that, the food is awful, and overpriced and toilets are always dirty. read more