Great spot to get a loved one for your family. We got our cat from here in the summer and it was a…read moregreat decision and great deal. It's cheaper than being given a cat by the time you factor shots and neuter. Plus you are doing a good deed. The hard part is ONLY bringing one home!

The concept of the clinic is unique. It features a park like setting where you and your pet can…read morewait. They even provide cute little yellow rubber ducks to mark where your pooch may have become too comfortable and thought they were outside. I didn't have a lot of luck in dealing with them. My dog is on medication and every time I called to get a refill on my prescription, they inevitably said they had to check with the vet and call me back. This never happened and I would always have to call back the next week and ask why I hadn't heard from someone. Same thing happened when I moved. I called to ask them to fax over my dog's records. Four days later when I arrived for my appointment, the paperwork still hadn't arrived. Apparently they are busy, as they have just expanded to a second location, but that's no excuse for the service I had experienced.

I don't think there's a team around that loves pets as much as the team at Neighbourhood Pet…read moreClinic. Their entire building is all about making pets comfortable! Add to that the high level of experience and expert care and I don't know why you would ever take a pet anywhere else. They even have a mobile service and it doesn't cost you any more. Definitely worth checking them out!

Thank you, Dr. Alex and your team. it was a difficult decision euthanizing our precious 18.5 year…read moreold Hat Trick. Your compassion and reassurance made it easier. We felt like you were family. I highly recommend everyone use this service. Thank you.

I'm not sure where to start with this review. Dr. Alex and Christine were incredible. Our big furry…read morefriend had reached a point where we felt it was his time. Like most pet parents though, you wonder if you've made the right decision. Dr. Alex and Christine both helped reassure us that we were making the best decision. I can't recommend this service enough to anyone thinking of euthanasing their pet. Doing it at home took all the stress off of our big fella. They went above and beyond all of our expectations.

Just had my dog groomed there for the first time. He was excited to greet the staff and still happy…read moreafter his grooming. Awesome job on his grooming and price was excellent. We will be back again. Maddox was extremely helpful and great with my dog. She was also very helpful in explaining both the grooming services and possible veterinary services if we choose to change veterinarians. This edit is for a later visit on August 21, 2017: Our dog, Frodo, developed cancer. The staff, particularly the two vets and vet techs, we so wonderful to both him and us through his ordeal. They gave us options and worked with us within our financial means. We had do eventually do what was best for him and they helped us send him over the Rainbow Bridge with such grace, dignity, and compassion that we felt they loved him as much as we did. We will be forever grateful to this clinic for all everyone did, even after he was gone, to comfort us. Many vets are only about the money they can get from their clients, but North Neighbourhood Vet isn't. They deeply love animals and it shows.

I got my French Bulldog spayed here and it was the worst experience I've ever had at a vet I could…read moretell right away something was wrong. and when it started to look infected I brought her back and they said she's fine just take her home I did this for weeks with her because it wasn't getting better and every time they said it was fine and it was because she was active. I didn't believe them but you would think a vet would know best. Still months had past and it wasn't healing when I moved back to Toronto two days later it opened up again and I had to bring her to my vet here. My vet was mortified to see that neighbourhood pet clinic just kept sending her home in this state. I had to pay for antibiotics and now she might need to get another surgery to fix what they did to my poor girl.

Awesome store! Jen is great, knows a lot about ingredients in pet food, and they deliver too!read more

Great, knowledge staff. I discover this place after I got my bearded dragon. They have everything…read moreyou need for any type of pet, reptiles, cats, dogs, fish, etc... If you ever have questions there is always someone happily ready to help. I strongly recommend this store.

The sales team are knowledgeable and happy to help! This is…read moregreat for aquarium fish/herp.

Everyone was welcoming and very pleasant. Treated Toby with gtrat care. It was my first time visit…read morebut they took care his ear infection I was a little overwhelmec with buying their dog plan. But overall was a good experience.

Wonderful from the minute I made the phone call to bring our kitty in. They made it so easy and…read morestress free. we've got him home and on antibiotics and he's already doing so well. staff were all kind and thorough and all around wonderful! highly recommend

We have moved from the U.S. to Canada and needed a new vet for our dog. We have not needed a vet…read morejust yet, but I walked in without an appointment just to scope the place out. Kirsten met us and she was so friendly and ready to guide me through starting a file for our girl. Absolutely great customer service, friendly, efficient, and even called another person to meet our dog to make her feel welcomed.

Stoneybrook Animal Hospital abused my kitten!…read more My kitten Cheeto was neutered on Dec.12, 2017 and this is this terrifying story. Cheeto is an energetic kitten who loves to play and only cares about getting food. He is the perfect addition to our petless home in July. He gets along well with young children and purrs loudly when you pet him. I had my reservations about having my sweet young kitten neutered. He had not started spraying, he does not get a choice in his fertility and he isn't too aggressive. A cat is not allowed to eat or drink 12 hours before undergoing surgery. We diligently kept food and water away from him to prepare. His appointment was for 8am and we were not able to pick him up until 4pm. When I got home, I was horrified to discover that he had not had anything to eat or drink that entire time! I couldn't imagine the amount of distress he was going through trying anything to just get a drink of water! If you're running a business, it may be cost saving not to feed your furry patients but not even water is downright cruel. It was no wonder that when he got home, I found his entire face to be swollen, BLEEDING and cut in two places. The hospital's only explanation for our family was that he did not like the cage. My poor sweet kitten was trying desperately to escape the cruelty of these careless veterinarians and he was so desperate he was willing to hurt himself. He was alone, scared and had no one check on him throughout the day to make sure he was ok. Cats can't talk. He can not get therapy if he has PTSD from this traumatic experience. I am scared that he will be skittish and not himself because of this hospital's carelessness. When we called the hospital, they assured us that they were checking on Cheeto every half an hour and blamed him for being aggressive. At no point did anyone even apologize. How can any employee watch a kitten struggle and hurt himself and not try to help? It doesn't matter how many times you check up on him, if you don't do anything about it! Please share this message with your friends so their pets will not go through the same thing! STOP ANIMAL CRUELTY - NEVER GO TO STONEYBROOK ANIMAL HOSPITAL AT 620 Fanshawe Park Road E London, ON Go to this link if you would like to support me in the fight to stop this place from abusing animals. http://ontariospca.ca/what-we-do/investigations/report-animal-cruelty.html