Great shelter overall! As we were looking for a dog to adopt, it seems everything was clean and the…read moredogs were cared for. We have been here 2 times before and the volunteers have been very kind until today we had a negative experience with a volunteer named Jose. It seems he was also trainer and his trainee Bianca was nice but Jose was visibly ignoring us after he asked questions and staring at his trainee weirdly. It seems he was too occupied flirting with his Trainee than listening to our answers after HE asked a question and he would walk away to flirt some more and then come back and ask us the same question. The trainee didn't seem to be flirting back and just trying to do her job and learn. Even seeing one dog took us over 30 minutes after we were already up in the queue. Shoutout to Sosa though!! She was amazing and helped us out when Jose did not.

I filled out an application to become a foster. I walked in and within 2030 minutes Taylor was such…read morean amazing help. She told me everything I needed plus made I had all the information I needed to take care of the babies plus all of the supplies. She was very attentive to all of my questions which I had very few because she was so helpful. Please don't hesitate to go in and foster these babies. Most definitely left that place as a failed foster because I'm going to adopt lol thank you so much Taylor and God bless you guys at the animal foundation.

I would not adopt any animal from this place.. I would not even give them a star…read more. I called to have ask a question.. I tried to explain the situation..instead she started to give me the right act.. The women was so rude to me on the phone.. do want the phone numbers or not and hung up on me.. again this is how you do business.. forget it.. I will go to the Animal Foundation where I adopted my animal..if you treat people this way how do you treat your animals

The largest non government subsidized rescue in the Las Vegas Area. If you are going to support an…read moreanimal rescue by volunteering, donating, fostering or adopting this one is one of my favorites. No six figure salary CEO , no celebrity board members with fancy events just hard working people trying to make a difference by doing the best they can. I have fostered hundreds of dogs for them. If you ever are at one of their events at the very least Thank them for their big hearts!

This non-profit is the real deal! They serve the community with low-cost spay and neuter, vaccines,…read moremicrochips, and community cats TNR (Trap, Neuter, Return). They have a small but mighty team who are so kind, welcoming, and do great work to prevent the pet overpopulation here in the Las Vegas Valley! The facility is clean, well-run, and accepts monetary and in-kind donations, such as towels, and dog and cat supplies and food.

Thank goodness for Heaven Can Wait Animal Society!…read more I brought my dog Oreo here to get spayed and microchipped since our normal Vet quoted us an Ungodly amount (over $1200) to do the procedure. After I set an appointment, I received an email with instructions ands tips on how to prepare your pet before and on the day of the appointment. As a first time pet parent, I truly appreciatted that! From the moment we walked in to the time we picked up Oreo after her procedure, every single person we encountered was super kind! I had a million and one questions being that Oreo is my first pet and I was nervous about how the procedure will go. They answered every single question I had, explained everything thoroughly with patience and even asked if I had any more questions! While waiting in the lobby, we chatted with a family who was bringing in their 3rd pet and they let us know how great Heaven can wait is. We couldnt agree more! They do not overcharge (paid $230 for spay and microchip) and dont sell you things you dont need! I asked about a cone for Oreo and they explained why we may not necessarily need it! Being a non-profit, I thought maybe they try to get as much money as they can, but nope. I was expecting Oreo to be lethargic for like 3 days but she was back to her happy self like the 2nd day! I dont see a big scar on her belly like Ive seen in other dogs either. This is the place to bring your beloved pets if you want top notch care for a reasonable price. I am so thankful for Heaven Can Wait Animal Society and all their wonderful staff! From the receptionist, to the vet techs and Veterinarians. They all seem to care for and love what theyre doing. I highly recommend Heaven Can Wait Society and my family and I absolutely support their cause.

Sean was great. Thankful for his help in finding our forever puppy. I highly recommend Puppy Heaven…read moreto anyone looking for a dog.

Incredible service! Sean is an amazing and knowledgeable person! Helped us out greatly. We have…read morebeen to every puppy store in town and puppy Heaven is top notch. They go above and beyond with sanitation unlike other stores.

My fiancé and I had an incredible experience adopting our new dachshund from Vegas Roots Rescue…read more From the start, Lauren made the entire process so smooth. She was responsive, thorough, and genuinely cared about ensuring we found the right fit for our family. We were able to meet our sweet boy and even bring him home to see how he blended with our other dogs--which went perfectly. Now, we have another little angel to love and spoil. The two women running this rescue are nothing short of amazing. Their dedication to saving animals and finding them the best homes is truly inspiring. If you're thinking about adding a furry friend to your family, I can't recommend Vegas Roots Rescue enough. They're making a difference one pet at a time, and we're so grateful to be part of that story.

Lauren was extremely rude in her communication with me. She basically called me a liar regarding…read morewhy my 10 year old dog was no sprayed/neutered. Yet my dog had been to her vet appointments, had been microchipped and has her vaccines and not once did the Vet mention anything about spraying my dog, my dog is even licensed in Henderson! I would never do business with someone who is extremely unprofessional via written communication I wonder how she is in person! Stay far away from this place! Seeing the reviews I see why people aren't satisfied nor happy.

Staff is super friendly and helpful. Felt welcoming and they had a lot of options! Definitely…read morerecommend, family owned I think!

I purchased a Yorkshire Terrier puppy from Puppy Boutique Las Vegas about a month ago. To be fair,…read morewhen we noticed at the store that the puppy was coughing and hacking, they were honest enough to admit that he did have a cough and described it as mild. Calvin was also friendly during the process and helped us get the puppy we wanted, which I appreciated. That being said, when you purchase a new puppy, especially for the amount these dogs cost, you expect the animal to be healthy, properly cared for, and ready for a new home. Unfortunately, after a month, my puppy is still coughing and hacking despite already going through 2 courses of antibiotics and 2 courses of steroids, we have been back and forth in vet clinic. Recently he also started having bowel irritation with mild blood in his stool, which has been stressful and concerning as a new owner. I do appreciate that they have communicated with my girlfriend from time to time regarding updates and concerns, and I also want to give credit to Flamingo Pet Clinic for helping care for him throughout this process. However, one thing that bothered me was that I was the one who paid for the dog in cash, yet most direct responses were not given to me and communication mainly went through my girlfriend instead. At this point, this situation will not be taken lightly. We love this puppy and are doing everything we can to help him recover, but no new owner should have to deal with ongoing medical concerns shortly after bringing home a new puppy. I truly hope he fully recovers, and I will continue updating this review depending on how things progress. If these health issues continue unresolved, I'm considering next steps regarding this situation.

I would like to start off by saying...I was a bit nervous about adopting from here due to some of…read morethe negative reviews. But, I reminded myself, that there are two sides to every story and I loved what this organization is about. I'm so glad I listened to my own advice. For once! And now we will be taking our new baby girl (kitten) home after her spay surgery next week. I had a GREAT experience adopting through this organization and am SO happy I found them. Christia, Mary and Kristie are all amazing! First and foremost they just want what is BEST for the animals who find their way to them and these ladies and their volunteers want to make sure these animals have a loving, stable home for their entire lives. They were super responsive throughout our entire process and Kristie - our kitty foster mama even graciously welcomed us into her home to meet all the kittens, offered to send us pictures this next week while we wait for our little gal to come home and was super welcoming and sweet! Kristie loves every single one of her fosters like her own and takes impeccable care of them all. I will always highly recommend FUPI when looking for a new furbabe/family member. Their job is not an easy one and they do a wonderful job of what they do and it SHOWS!

My wife and I were in search of a rescue cat that needs a loving home and a second chance. We…read moredecided to make Mother's Day very memorable and get my wife a cat that needs loving and grow with a family. We run into Nutter Butter that had just arrived at the PetSmart on 2140 N Rainbow Boulevard. I believe his arrival date is 5/52026. My wife and I immediately love him, but our determination was based on how he reacted to our children. Our daughter is four years and our son turns two in July. We knew he'd be shy, but Nutter Butter responded very well to our children, and that's what made us take the leap of faith to bring him home. Less than twenty-four hours later, Betty the Adoption Facilitator sent me a text at 7:33am, denying our adoption request, and even went to the length of stating that she refrains from adopting to family with small children. She informed me to wait until my children get older, THEN at that point we can adopt a cat. I expressed to Betty that Nutter Butter was very receptive to my children and that's what made us sure in our determination to adopt him. I would like to state that Betty was not present for my family meeting Nutter Butter. After informing her that I felt this was blatant discrimination, and that I'd be filing a complaint, she immediately requested to meet her at PetSmart so we can discuss adoption at 6pm today. However, the initial encounter was so negative that I canceled the meeting. If this is how your adoption facilitators conduct themselves when dealing with families that want to give cats a loving home, then this adoption company isn't very helpful to the cats they serve. My daughter cried when I informed her of the very abrasive text message Betty sent me. What she texted me after in a disrespectful and condescending tone is what moved me to file this complaint. This really turned a hopeful and memorable moment into a terrible experience with this adoption company. Adoption Facilitators like Betty are hurting the company, and evermore the cats they continue to house.

I need to report an Animal Rescue: Second Chance Animal Rescue in Las Vegas, NV. I contacted the…read morefoster mom of a dog I wanted to adopt on 22 NOV 2021. I was told on 23 NOV 2021 by the foster mom "I sent all your texts to the operator of the rescue I foster for and she's very happy with everything your doing to ensure Avalanche's arrival. Her only concern is if for whatever reason it doesn't work out and we have to come get him your all the way in Georgia and not that we're saying it won't work we just have to think of every possible scenario for Avalanche's safety is all. But you seem sincere and I've been talking to her about it." I then told the foster mom I would sign whatever needed that would require me to return him to Nevada. The foster mom and I then messaged everyday. I got all the things he would need and want. I got the food he was on, his favorite treats, toys, brush, leashes, collar, harness, toothbrush, shampoo, seat belt for his harness, bed, crate etc. I scheduled a vet appointment and two daycare evaluations locally as well as to meet with a professional trainer. Then on 06 DEC I was emailed that I cannot adopt him as I live out of state and that's their policy. This was the first I was told that policy. I've since offered to fly out there (I was going to have a rescue group transport him for me which I filled out all that paperwork) and rent a car and drive back myself (2,000 miles). I offered to do a FaceTime and have any other person they trusted that was local (from another rescue organization) to see my home as they require a home inspection. Now they are messaging me telling me "Please reach out to those rescues who will make exceptions. We will not make the exception. Thank you. We will no longer entertain ANY messages or emails from you as we have been clear on our end". I feel betrayed as I couldn't sleep the night they told me. I kept looking at everything I had ready for him and crying. I thought rescuing an animal was the right thing to do and instead I'm left with a broken heart. It's not okay what they did to me.

I highly recommend Second Chance for anyone ready for a new addition to their family. Ashley has…read moreadoption events at the petsmart in Summerlin multiple times a month. We found our mini schnauzer Marvin at Second Chance a few years back and we're forever grateful to them for being us together! The process was straightforward and easy and you can just tell that they really care about their dogs and finding their forever homes. Thank you for all you do for our community!!

First time trying a different grooming place and decided to book with Deka. Pricing depends on dog…read morebreed/weight. Our dog Appa gets scared with new people, but Deka approached him slowly and with care. We received pictures of Appa during his appointment which we appreciated! Deka advised us about a bald spot on Appa's coat and said to spray some moisturizer on it. Overall we will definitely be coming back and experienced wonderful service.

My husband and I brought our 10lbs Shih Tzu Ginger for a first time full groom here. We are from…read moreTorrance California and she regularly gets her grooming done every 4-6 weeks. We are here for the holidays and it was her first time in Nevada so we wanted to give her a groom experience over here. I'm glad we chose this place because the hand scissor skills and experience was top tier! They actually do get spoiled. She got her photos taken during the groom and after! Her hair was very soft and she smelled so good. There were still some armpit knots afterwards but it was very minimal and hard to spot so missing it was very likely but not impossible. I know Ginger is not fond of having her under brushed so I think her groomer did not want to force it on her and prioritized her comfort which I definitely understand and would rather prefer it that way. Her overall cut was honestly very surprising to me. It was very symmetrical, detailed and polished. I can usually tell when they cut more clipper focused (from bringing her to different groomers which let me see the different styles--I'm picky) because some thigh edges get left out, some indents get visible, and it ends up being a random longer tuft of hair though in this cut there was visibly none. The hair her groomer cut (or Kandice in particular) was molded and shaped well. She nailed the round face, her legs and the start of her tail by her butt looks more flushed and it feels flowy. It's hard to explain. There was a tuft of hair by her butt before that didn't really flush the start of her tail and now it's basically cut well--I feel like I'm saying jargon at this point but you have to see/feel it in person to tell. The cut by her visor was also so admirable. It looks so straight and detailed; I'm so happy with it. I can tell she took her time, and that Ginger was comfortable enough to let her do it. I'm pretty sure it's a given with all the pictures you see here. Them taking pics of the pups before and after just shows how confident they are in the final look. I'm really satisfied with how she cut Ginger's hair! This raised my standards a lot more with hand-scissor cutting and I fear I might have to start looking again around Torrance sigh. Now, the store itself. In the morning when I dropped her off I got the strong dog odor smell when I opened the door which I'm not fond of, because her groomers at home do not have that so it's possible to mask the smell. Though when I picked her up the store smelled okay, so it might have been one of the clients, but just a heads up that it can be one or the other. The entry experience was awkward, but nothing bad. They just don't greet you until you get to the register bahaha. Their merchandise was so cute. I wish I budgeted for that, but it'll have to be for next time. The price was a little inconsistent as well because before when I called they said that it would be around $90 since the groomer I chose is $20 above the beginning price of $70, but I ended up paying for $100 and some change. I didn't mind because the matts might've been the issue and we usually pay around that price back at home, but just be prepared to bring extra. They cut really well so I had no issues paying more than I was quoted for, but some people might not be. This is where I take off a star when it's regarding the storefront and the pricing. Regardless, all-in-all great visit with some minor understandable inconveniences. They take their time with your pup, they SPOIL them. Their hand-scissor skills are very proficient, and you get cute pics of your pup depending on the season! There is no doubt when they take care of your pup. Thank you so much for taking care of our little Ginger during her vacation at Nevada. We will definitely come back if we stay here with her again next holiday when we come back to visit my husband's family. Thank you Kandice! Happy holidays!