Took the time to talk & listen to my complaints also was concerned with my other issues and wants…read moreto make sure I am cleared by my 2 most important doctors. When I couldn't get appointments for the clearance doctors 1 could get me in within 2 weeks the other was 2 months out & Dr Matuk's office will be calling to get me in sooner.

Dr. Matuk and Mary or Mark, not sure of the gender, refused my services today for being a veteran!…read moreAnother doctor, in the same office, found a blood clot (Boghal) on my intestines and Matuk's feeling were hurt because I requested that doctor to take care of my care. Matuk gave me a colonoscopy without ever a follow up. So Mary or Mark; hope I didn't get the gender wrong, the office manager, refused me because they said I saw another VA doctor. Why would the VA make an appointment with Matuk if I saw another doctor? That didn't make sense or wasn't a logical reason refuse to see me OR it's because of my service to this country. Dr. Matuk's office refused me because of my veterans service or because of my ethnic background as a Native American! I have 2 excellent insurances both Blue Cross/Blue Shield and the VA insurance but was refused service. As a proud member of the VA and the American Legion of California, I will be informing ALL veterans of this horrible group of medical "professionals" and Matuk's office! Horrible people!!!

The wait is never long ,The staff is very friendly and helpful and the doctor and nurse…read morepractitioner Amber know their stuff

Rude staff, when you need to speak to the office manager for a complaint, they will transfer the…read morecall to a voice mail, that never responds, Dr. Rahal does not care to take the quality time to talk to you, he rushes through consultations just to get to his next "money making patient" you are just a number, you never get a follow up call, from anyone, I had an endoscopy, the next day I woke up with fever, all they told me was me to go to the emergency. It is not true that Dr. Rahal sits down with you and explains everything, he rushes through everything.

I have been a patient of this gastroenterologist for over five years, and my experience has…read moreconsistently been excellent. Despite maintaining a very busy practice, he has always made time to see me when I was in distress, which speaks volumes about his dedication to patient care. He is extremely competent, as well as kind and compassionate--qualities that are not always easy to find together. I have always felt that my concerns were taken seriously and addressed thoroughly. Equally important, his office staff has been responsive and accessible whenever I needed assistance, which makes a significant difference in ongoing care. For patients requiring routine procedures such as endoscopies or colonoscopies, the convenience of having a surgery center located right next to his office cannot be overstated. It streamlines the entire process and reduces stress. I have had several procedures performed in his surgery center. I would confidently recommend him to anyone in need of a skilled and caring gastroenterologist.

Rude staff, when you need to speak to he office manager for a complaint, they will transfer the…read morecall to a voice mail, that never respond, Dr. Rahal does not care to take the quality time to talk to you, he rushes through consultations just to get to his next "money making patient" you are just a number, you never get a follow up call, form anyone, I had an endoscopy, the next day I woke up with fever, and they told me to go to the emergency.

I have had 3 colonoscopies. Never have I actually felt what was going on. Worst experience I have…read morehad. Not only that, the Dr never lets you see his face. That makes me very uncomfortable. Recently I saw that this doctor has been brought before the medical board and disciplined. Never again

IF I could give zero stars, I would. Dr. Manu has zero bedside manner, well, zero manners period…read more He never acknowledged my husband, talked to his assistant, and never said hello, or provided any introduction. He got up to walk out when my husband began to ask questions. I wouldn't send my worst enemy to this Dr. It's quite clear he only cares about money. Disappointed.

Dr. Rahal is a very good Doctor. Pleasant to speak to and very informative. Her staff are very kind…read morepeople. But, the office in general, they over book ridiculously. We had an appointment at 9:15 AM it is 50 minutes later and there are still 5 people ahead of us. These Dr's. Offices should really consider that this is what an appointment is for and that people have other responsibilities and tasks to take care of during their days. Common courtesy and organization over money would make things flow so much easier.

Disorganized. Poor patient communication. Doctor didn't introduce herself so we got halfway…read morethrough the visit before I knew she was the doctor! Prep pack they said they sent via Amazon never arrived so I got one at a pharmacy. After driving 1.5 hours for procedure they told me I had to reschedule because they "are having a bad day"! I'll ask my referring physician to send me to another gastro. Not going back to this place.

I was scheduled to have 2 procedures done at this office. When the appointment was made they told…read moreme that they would send me a packet with instructions and prescriptions. The procedures were to be done on April 12. Monday April 3rd I called as I did not have the packet. They told me they would send the packet in the mail towards end of the week. Thursday April 6 I received the mail, picking it up after 5 when I got off work. This only allows Friday, Saturday and Monday to get the medicine prescribed. I went to the pharmacy to secure the meds prescribed. The pharmacy needs to order, then mix two of the medications. I called to cancel and some rude lady started talking over me. She said I could go to another pharmacy, that they could fill the prescriptions. So I believe that two things can be true. Rude lady is right, I could go to another pharmacy. And I am right that they could give a busy customer more than 3 business days to purchase the things for prep. Why do they ask what pharmacy I use, and them suggest I go somewhere else? Yes, it is possible but it is an inconvenience for the customer. Why is it so hard for them to accommodate the customer? Without the customers bringing the insurance cards and money, all this office would have is a building with expensive equipment and no one to use it on. To the rude interrupting lady- all you people had to do was mail the packet earlier. And have some manners, stop talking over your customers.

Dr.Ravi is very rude, does not listen to his patients. Quite argumentative. Can't testify to his…read moremedical skills, will not return after first visit. Think he may have been in the business too long. His personality mimics the part of the body he is associated with!