CMT Towing is your best option if you're ever in need of a tow, not only are they quick and…read moreconvenient but also available 24/7 with affordable rates. Chris and Vickie are great to work with and will have you towed and taken care of in timely fashion with a smile every time.

Traveling from nashville to charlotte and got a flat tire around dandridge and called 3 places…read morebefore CMT and no one answered. We called CMT they answered and showed up within 15 min!! They fixed the tire in 30 min. They are the nicest sweetest people, definitely recommend giving them a call whenever you need help!!

Absolutely great guy that knows his job and does it well!…read moreSuper fast and helpful! Thank you!!!

The Recovery Agent is a Crook, that files false Police reports and destroys private property;…read morewhile, lying to Sheriff Deputies about having a Repo order. The man has no integrity whatsoever: he was hired to take the vehicle, and cover up for the owner of Ole Ben Franklin Motors Josh Pool. They sold us a vehicle that was never going to pass inspection in Pennsylvania being EPA deleted. Having registered 7 times in the last six months. Coincidentally; Reliable was the recovery service each time. When we could prove this legally, we were sent a text: We will see you soon. That morning at 1:38am the recovery agent Trespassed and destroyed two electrical poles with Transformers. $15,000 per transformer $30,000 per pole, and to boot now the cops won't even give us his insurance info for our Lawyer to sue. Do not trust these people. This is Dirty business anyway; you look at it! We are suing all parties involved and body cam footage is our proof.

Zach was amazingly quick, friendly, and professional. He helped me fix my tire (it had a screw in…read moreit) and made sure I was safe for my long drive back to Florida.

I was traveling through NC near Murphy and ran over something metal in the road that shredded a…read morerear tire on my Tundra. I can change a flat, but I was dreading doing it with cars whizzing by too close and the temp dropping. ZACK's happened to be driving by and stopped to help. Darrold grabbed his tools and off we went! We were like a little pit crew and knocked that out in minutes. I truly appreciate the help. As a single woman, traveling alone can be anxiety filled. It's nice to know there are good people willing to help who make you feel safe. THANK YOU Darrold for being a good person and for helping me get back on the road fast. I'm not a religious person, but you, sir, are doing the Lord's work! Keep it up!

overpriced will gouge anyone. unprofessional and tries to take cars by quoting prices after car…read moreis already loaded. Then after loaded you either pay for service or lose you car to them. Get a quote first!!!

Was in a car wreck Friday evening around 6:30. The Alcoa Police department came and informed me…read morethat they had called a wrecker. When Butler's showed up, they told me that it would be at the Lincoln location (less than 2 miles). There was no option to be towed elsewhere. I called on the following Monday to ask about what to do with it and they said I could pay $660 for the right to tow it out OR I could pay them $125 and give them the title. It felt like they are preying on people who are in difficult situations. Effectively they had me pay for them to take my car and sell it for scrap.

My friends and I were traveling in this area when her car's check engine light started flashing and…read moreher car started shaking. We went to an AutoZone who recommended them but there were no guarantees it would get done that day since it was a Sunday and they were the only place open. They are located at the end of a neighborhood and were servicing 4-5 customers before us, but they were able to get to it that day. Turns out, it was a rats nest in my friends car and they were chewing on various connectors that were causing misfires. While it was such a random occurrence and a bad situation, this mechanic was very friendly and quoted extremely fair prices to resolve her issues. The prices were much fairer than anything I've seen in my own mechanic, and they work very quickly. They were able to clear out the nest that same day and are just waiting to get some parts when the dealership opens today. Overall, great service!!

I was vacationing in Gatlingburg and Monday April 27,2026 late in the afternoon, I was in the Cove…read moreand my car's engine light came on and my dashboard was showing traction off and reduced power. I made it out of the Cove and stopped in Townsend trying to decide what I needed to do. I finally decided to try to make it back to Gatlingburg which I did. On Tuesday morning I got up and drove to Pigeon Forge and had a diagnostic done at O'Reilly which showed it was Coil F which means Coil 6. I then decided to get a second reading so went to Auto Zone and they got the same reading. A guy there then recommended and gave me a card for Carr's. In the mean time I had called my local mechanic from 3 hrs away and sent him the readings from both places which was identical. It said it sounded like he was probably mis firing which the guy at Auto Zone had also said. He advised me to try to get it fixed even though he was worried that some one would take advantage of me since I was a woman alone and from out of town. I called Carr's to see if they couldn't could help me. They said yes, but they probably wouldn't be able to get it done That afternoon, it would probably be the next day. I took my car there arriving approx 2:00 pm April 28th. I was astounded by one of the wrecker guy that was at the front was mouthing about how sorry one of their competitor wreckers were and how slow they were. I didn't like that. It was so unprofessional. The girl at the front desk took my info and even took us to get a rental car. She was very nice. After getting the rental we headed for the mountains thinking it would be the next day before we head from them. We were at this point without phone service. When we got phone service it was 5:05pm and I saw we had received a voice mail at 3:11 pm that the car was ready. I was shocked. Needless to say they were closed until 8:00 am the next Morning April 28th. At 8:05 I called to make sure the car was ready and it was. I went to pick it up and even though I was shocked at the high cost I paid and we left. We trustingly thought everything would be fine. We went towards the mountains again and drove only 20 to 25 miles and the same diagnostics appeared again. I was so frustrated and got to thinking that wait a minute!! They charged me for three hours labor and it was only an hour and 15 minute between the time is left my car and the time they called me back. There was no way they worked on it 3 hours. Plus they had charged me $130 for a a coil that cost $109. I called to tell them my car was not fixed and it had the same diagnostic they claimed to have fixed. That they had stolen from me once but they would not get another chance to. They made no comment. My ticket they gave me showed they had put a number 6 coil on. I just took it easy and made it back home to my mechanic. He checked everything out and They had not put a #6 coil on. They had moved the #2 and put a Coil on the #4. He said what they did could have been done in 5 minutes. Why the even messed with the #2 & #4 we do not know. Please don't trust you vehicle or money to these crooks. They are unreliable. My car is now fixed correctly and running perfect at a cost of little more than a $100.

I've used Butler a few times. They helped my 15 yr old move. 70 F100 project truck. Right on time,…read morecourteous and professional. I Will never call another wrecker service other than Butler. Thanks for help.

Not very helpful. Called one evening while experiencing a flat tire, in need of assistance. The…read morelady was not at all interested in my problem, to say the least. Will not recommend.

Fast, affordable, friendly and professional. I was referred to them by Jim's Automotive and I see…read morewhy he refers them. They were fantastic! I would recommend them to all of my friends and family and I will use them again.

Ponch Pressley scores BIG! He got to me quickly, figured out the problem, and was friendly!…read more I appreciate it very much! Tracy Patterson

They never returned my phone call, they suck good thing I wasn't sitting on the edge of the roadread more

From the owner: We offer recovery and towing services. If you're stuck on a trail or side of the road we can help…read moreyou out! We promise to be the competition prices! AND we offer parts delivery! When you message, make sure to put year, make, model; where the pickup is and where the delivery is! For fastest service call!