If you're looking for an attentive agent Kao at State Farm is great! He's always there to answer…read moreany questions you may have and help you with any claims questions you may have!

This is an organized office with friendly and professional staff. Nicki helped me set up a bundled…read morehome and auto insurance including earthquake insurance. I highly recommend this agency for those seeking honest and thorough information about options for insurance.

GHP is no more, they sold you out to Acrisure. They used by be an "agent" representing you when…read morefiguring out what insurance is good for you. Now Acrisure is the agent for the insurance company. You have to sign an on line agreement to that effect, and relieving them of any obligation to you. It begins with you having to chose which product you want to discuss. I hire an agent to do that for me, because I do not know. Thus the relationship is now backwards, and likely to result in bad decisions. Look elsewhere. Not national, a person with integrity.

It was overwhelming trying to choose a Medicare supplemental policy, but Brad expertly explained…read morethe different policies and insurers. His comprehensive knowledge and professionalism made all the pieces suddenly fall into place for me. I told him (and we had a chuckle over this, but it's ABSOLUTELY TRUE) that he made insurance seem interesting! I'm so grateful for his guidance and kindness. Highly recommended!

If you call Rocco Turpin's State Farm Agency in the morning, you will actually have a *five star*…read moreinsurance purchasing experience. In the morning, your insurance needs will be met efficiently and skilfully, and all will go smoothly. However, if you call in the afternoon, you will have a very different experience, judging from what happened to us. Two months after closing on our new home, I am still tracking the incorrectly written policy, the cancelled policies, the reinstated policies, and a reimbursement checks. It's very frustrating and has wasted some hours. So do yourself a favor: call Rocco Turpin's Agency in the morning. I am only deducting one star for the many mistakes, and the annoyingly large amount of time it has taken to track down what went wrong: all is going smoothly now, because I always call in the morning. Thankfully we had no claims during the insurance blackouts, eyeroll.

Rocco Turpin is the best I was able to get more than I was looking for at a really great price…read more Every friendly person.

Im not sure they know what they are doing. I had to switch to a different agent to finally get my…read morenew car added to the policy. After 50 days of waiting I was worried I might be in legal trouble that my new car was still not added to policy. They blamed it on corporate State Farm office but new agent said they had not heard of any delays in processing and were able to add vehicles within 1 week processing time. Front office staff also very rude to me that I continued to ask if the new car had been added to our policy yet.

We left our old insurance agency after 35 years because of very poor customer service, and we…read morehadn't even filed a claim! Our interactions with Sheena in customer service at Renetta Wilson's office have been very positive. While we hope to never have to file a claim, we anticipate that the quality of communication will be equally good, and as our insurance needs change, we will continue to enjoy excellent service.

The agents could help more, it's been a couple times when you ask for help to communicate with the…read morecarrier and it seems they can't , there was other agents who would help and now it seems they don't care to help. Cancelled my service with never going back

Love them they treated me like family. They kept in touch made sure I got everything is okayread more

Family owned and operated business that has real people answering the phone and taking care of all…read moreof my insurance needs. I am thankful that I am able to call and have questions answered same day. I have been with this broker for years and am always thankful for their service and professionalism.

Called to get and auto insurance quote and was told they would get back to me after they searched…read morefor the best price company. A week later I called and asked what they had found out. I was told that other insurance companies had not got back with quotes. So, I gave them a couple more days. I have not heard ANY THING FROM DUNCAN during this whole experience. They have never kept me informed of timeframe or asked for more time. It is ridiculous that an insurance broker would just drop a prospective client! I would never give my business to this company if that were the quality of service they provide. Stay away from them.

What an amazing little family run Insurance Agency. This place has been my go to for auto insurance…read moresince I first moved to Washington in the early 90's. My husband and I weren't married at the time, and needed some coverage after losing our coverage back in Cali for a year or more. Fast Forward almost 30! Years, and now they insure our daughters car as well as our two. We actually added her newer Mazda to our policy and ended up Lanny finding us a policy that was cheaper than our two car policy, this is a teenager we're talking about, we were all so excited that day. Its just so great to be able to walk in and make a payment, change parameters on your policy, or just shoot the breeze with this smart trio of siblings. They're so good at their jobs and super funny, you won't be dissatisfied if you change your insurance agency, I promise!

Best insurance company in town they are always there for all my needs have told all my friends and…read morefamily about them great customer service if there was 10 Stars they would get all tense from me

I cannot say enough good things about Candice and her team. From the very beginning I felt like…read morefamily. My Dad recommended her to me because I had moved back to the area from CA. I needed car insurance and to get my home insurance started for my new home. My Dad connected me with Candice and we talked like friends would. She was able to get me all set up over the phone and I was able to sign documents online and she mailed me ones to sign with a readdressed envelope to send it back. So efficient. Recently I just had an issue and had to close my checking account. I went online to try and change the account where my monthly payment was being debited and I thought I had done it correctly. Candice reached out to me mentioning my payment was showing late and that the account on file was closed. I quickly responded saying that I had changed the account but that it must not have worked. I gave her all my new account info and helped me get it set up. Today I received a letter from Farmers that I had a return check fee of $25 for messing up. I emailed Candice to see if that might be waived because I didn't intentionally mean for my account to be wrong. She responded quickly saying she had already contacted them and had it waived. I am just beyond happy with Candice. She treats me like family and takes care of me. I have never received such personal customer service. If you are searching for insurance please call Candice, you won't be disappointed.

We've been with Candice Adams at Farmer's Insurance for several years now and the service has been…read moreboth exceptional and amazing! She's had our best interest at heart from day one and we are thankful to have her as our agent. When our daughter went off to WWU for college, Candice recommended renter's insurance. Thankfully, we took her advice because while our daughter was home for the Christmas holiday, her rental home was ransacked and every single item of value was taken. Our daughter was the only girl (out of 5 living in the house) with renter's insurance and we were so grateful! From large electronics to inexpensive jewelry, all her belongings were covered and replaced. Knowing Candice had our backs and had us covered was such a relief. My husband was also in a car accident and Candice not only made sure the necessary repairs were made to our car, but called personally to make sure he was alright as well. She's sincere in her desire to help, and I've been grateful for her kindness and service.