Andy Cameron was great with my dogs as well as his tech Clint! Everything was explained clearly and…read moreboth very kind and patient with my fur kids . My only issue was with office staff as never sent email or followed up as they said they would and took over a month for an appointment to get an appointment.

My wife and I started with this Vet clinic in 2021 right after we first moved tro Eldorado in Santa…read moreFe New Mexico. Had 2 horse visits that we hauled horses to them and had negative results. We switched Vets to Ashley Sancez and had wonderful results. Today we called because we have a horse with a mouth issue and cannot eat. Our Regular Vet Ashley Sanchez is out of town, and we needed some help with our Horse Bentley, a retired racehorse 30 years old. My wife called the Vet and the first person she spoke with asked if we could trailer him, which we said we could. We were told the scheduler would call us back. The scheduler, "Wendy", called us back and said that they had not seen Bentley since 2021 and that we should call our personal vet since he had not been seen by them in so long. My wife told the scheduler "Wendy", that our Vet was out of town. Wendy said they could see him maybe, in a few weeks This is just not right. I would never refer a friend to this Vet for anything. Best thing you could do is fire the scheduler. There is not a debate when people call for care for their animals and that scheduler should have never said what she said. What difference does it make that the horse had not been to them since 2021 he was not sick since then. So, I plan on going on Google and Facebook and as many social media sites I can find and do more negative reviews about this place. No one that needs emergent care for their animal should be treated like this. I am an EMT, and I do not treat my patients this way. I would lose my license if I did. That may be an option also reporting this to the NM Board of Veterinary Medicine, 7301 Jefferson St. NE, Ste. H, Albuquerque, NM 87109, Voice (505) 553-7021, Fax (505) 553-7024 (this agency is appointed by the Governor).

Dr Abernathy was kind and gentle with both of our dogs on their initial new patient visit. She took…read morethe time to listen to our concerns and explained her rationale for the treatments she recommended. The receptionist was friendly as well and we were able to get in without a long wait. One of my pups is can be fearful at the vet but she was all wiggles. A very good sign indeed.

I am so grateful to Dr Davis at Animal Wellness Center. She has been walking me through how to care…read morefor Beau after he crashed and ended up in emergency care with acute pancreatitis and diabetes. She has been thoughtful , thorough, patient and kind throughout the most stressful time of my pet ownership. She has worked hard to keep costs down so that I haven't had to make the hardest of devastating decisions. Beau is gradually getting better and I've learned so much about how to care for him properly. Bailey and all the other staff at the desk are so helpful and supportive too. I highly recommend this practice.

Our dog was treated like a princess for two nights this week while we backpacked Bandelier back…read morecountry. She was given a bath, nail clipping and a sweet bandana to sport. She smelled great and was so happy! This was our first time boarding Dolly (ever). Intake was a breeze and we did it over a phone call on Monday morning for a Wednesday reservation. We are very happy with the service here.

The staff and Dr. Vigil were absolutely amazing! I can't thank them enough for working us in to…read moretheir busy schedule. Thank you so very much!

I've now been to Mosaic Animal Emergency and Specialty Hospital twice in the past year. The first…read moretime, I had a dog that swallowed a rat poison. I was super happy that they attended to my pup immediately and treated it as a "Red". Today, I went in with a cat with a UTI. They immediately triaged Electron and reassured me he wasn't actively blocked at the moment (which I was very worried about after consulting Dr. Google to figure out the source of the little blood clot in his urine). They then treated me as a "Green" and I happily waited 4 hours. Because as I was waiting, multiple other animals came thru the door. A dog that had swallowed unknown green pellets and was exhibiting lethargic signs (yep: experienced that one before) and another with epilepsy that was twitching as he came in. These were certainly "Red". Those cases were sooo much more urgent, would cost an order of magnitude more than treatment for my UTI kitty, and I was so glad I wasn't in that camp (again, as I had been in the past with the pup). I appreciate that this practice does an immediate evaluation of every animal that walks through the door and treats the most urgent cases immediately with the urgency that is required. And I'm grateful that today I wasn't the most urgent case: my kitty is doing great, I was granted the the peace of mind that he wasn't undergoing something life threatening or painful within minutes of waking in, and I got professional and affordable care that I would have had to wait another three weeks for at my regular vet. Thanks so much for helping me out! Also, side note: wait times are long in all veterinary clinics across the state. Because not enough people are willing to do this work. Please treat them nice so we don't make the problem worse. And be grateful to be a "Green" case. Your furry friend would want to be waiting as a Green any day!

We have had to go to Mosaic multiple times because our elderly cat has a chronic disease with scary…read moreflare-ups (and they always happen after-hours or on weekends, of course!). Every single time, they are kind and responsive. If your pet is stable, you may have to wait a long time because they practice triage (as they should), but they respond with such compassion when you request an update. The difference between the way the staff, doctors, and techs treat us and our pet and the way other places practice is night and day--and that means the most when the situation is especially dire or scary. Their calm understanding is so human and so needed. They have a fund you can donate to in order to help other people's pets, and we give them money whenever we can because the world needs more vet care like these folks provide. Thank you to Dr. Froggett, Dr. Chamney, Consuelo, and all the others who have helped us. We never want to go to the emergency vet, but it is a comfort to know we will be greeted with love when those hard times come.

Turquoise Trail staff is incredible! We brought our elderly cat for euthanasia services. They were…read moreso kind and made the experience so comforting and also explained the whole process in detail so we knew what to expect. I would completely recommend them to anyone who has to make this tough decision.

What an amazing level of service and support. My dog was provided a level of service that was…read moreexceptional. The staff is friendly and extremely helpful. Everyone did so much to ensure I was informed of next steps and what we needed to do to get Nigel back on his feet again, literally. A special thank you to Dr Lyman for your exceptional care and support. I appreciate all of you very much.

Very thorough and friendly. Answers any questions asked about pets and medications. Willing to try…read morealternatives to care

This place is the most difficult place to get in touch with . You would think they would either…read morehave good help to answer phones or get more help . I have been trying to get ahold of them by phone for days . The line is always busy or when it is answered they immediately put you on hold and never get back on . Poor costumer service !

Got both dogs (4 and 11) in last year when Ridgeviiew was accepting new patients. Receptionists in…read morethe front, vet techs who do the initial work up and the doctors are uniformly kind and good at what they do. They are all good at pet care. Taking care of us owners is another talent and all these folks take great care of the whole family

Dr. Welsh saw my dog for the first time and he liked her by the end!!! She spoke softly, was very…read morethorough, after she was finished poking him,etc. she continually stroked him which is what won him over. It's only been done once before in the 13 years I've had him.

The best veterinary practice EVER! Love Kent and Sally; there is no better partnership.read more

Amazing staff. I am so pleased how well they helped find the problem with my mom's dogs and took…read morecare of it.