Just an update! Again biased review...so please take that into consideration. The two wonderful…read morepeople that were employees and helped start this company are no longer employees. Which means, the credibility of care from my previous review was solely based on the employees that I knew worked here. I would definitely give this company a chance. A good Hospice company for your loved one is Uber important. Although, I know Tammy the last RN and Rob, the last MSW personally and their work ethic and heart. I'm sure there are many, many great people like that in the world, but without those two people there, it nullifies my previous 5 star rating.

Great employees with excellent service. Lexi, Jennifer, Elizabeth and Dr Sissney took excellent…read morecare of my mother during a very difficult time.

I attend outpatient Physical therapy 2x a week. I see Matt, he listens, motivates and challenges my…read moreabilities to improve my strength and stamina. My neurologist and I are very happy with the success I am having and look forward to the next six weeks. This is a new beautiful department of Carrus and every week I notice new equipment added to the gym. Choosing this facility was the best thing I could have ever done for myself! This is the place to be.

My husband had outpatient physical Therapy at Carrus hospital in their brand new outpatient program…read moreand they were fantastic! The facility is very clean and very well equipped and the physical therapist and staff are all very friendly. I would recommend this place highly. And they accepted his insurance. Which is Medicare.

Very nice staff. Most of the nurses were great! Meals were…read moremostly delivered on time but rarely were they hot.

staff was very rude when picking up the phone also, the HR hung up on me more than one time all…read morebecause I wanted to know if the pay will be worth the drive would not recommend.

The Homestead of Sherman was absolutely awful. My Mom was there for 14 days after having hip repair…read moresurgery. She would press the call button when she needed something (90% of the time the bathroom due to being incontinent) and they totally ignored it. She would wind up getting up on her own with the walker to make it to the bathroom when she was only supposed to toe touch on her right leg. I was up there every day and there was always an issue. I would supply all of her incontinence supplies and the next day they were gone because someone there was stealing them each night. I would have her press the call bell while I was in the room and after 30 minutes I went to the desk and asked why nobody was answering. I was told "her tech is right there, go ask her". So I go and ask her(mind you she's sitting two doors down the hall) and this tech tells me that "you can take her, she's only standby assist". I calmly tell her that she is no weight bearing on the right leg. She is aggravated that I bothered her and goes to the room And pushes a wheelchair up to her bed and says "get in the chair". No help at all. They have a limited menu but then a few things they have every day, which is fine. She would ask for something and every time except once or twice they would not bring what she asked for. There were a couple of people that I would say were great. I was told everyone is agency, which I have no problem with. It's just it's obvious the ones I saw working were lazy and really could care less about helping patients. Ashly the assistant DON was great, Penny one of the weekend nurses and Shay one of the techs were helpful. I would rate less than a 1 if I could.

Beware of this company. They are under a different name than who they say they are. They do not…read moreeven have a sign, or correct suite number in Plano, Texas. Google lists suite 100, and they are in suite 778, under a sign Aloha. Not credible.

The entire team is so accommodating and truly cares for your loved one! I've seen every member of…read moremanagement, including the owner, volunteer as caregivers because once you've made the right decision to go with Monarch Senior Solutions, you are forever a part of their family.

We are incredibly grateful we found Lifted Hospice during one of the hardest moments of our lives…read more We spoke with multiple hospice services, and from the very first interaction, Lifted stood out for their compassion, responsiveness, and deep understanding of cancer care. Melodie Tubbs, BSN, RN, went above and beyond. She came late in the evening to explain everything with care and patience, knowing how critical my dad's condition was. Early the next morning, she personally made sure all paperwork, medications, oxygen, and essential supplies were processed and delivered within just a few hours. That level of urgency and follow-through gave our family immediate peace of mind. Our assigned nurse, Tiffany Rowbotham, RN, has been exceptional. Even with a busy schedule, she arrived within an hour of being notified. She took her time assessing my dad, never rushed, and calmly explained things multiple times to different family members. Most importantly, she made sure my mom felt supported and comfortable. Her presence alone brought reassurance during an overwhelming time. We also learned about the heart behind Lifted Hospice. The founder, Chris Jones, started this organization after his own father's experience with hospice care. That passion is clearly reflected in the way the team operates. His values still guide the company, and it shows in the genuine care provided to both patients and families. Watching a loved one go through this stage of life is never easy, but Lifted Hospice has brought us clarity, comfort, and trust when we needed it most. This is a God-blessed organization. I can say with complete confidence that if you or your loved one needs hospice care, Lifted Hospice will truly show up and care with heart, dignity, and professionalism. Highly, wholeheartedly recommended.

This is copied from my Google review and had to add an update to their response:…read more I have filed official complaints against this unprofessional organization with HHSC and others will follow. If your loved one has dementia or Alzheimer's, do NOT use this company. Scott looked me in my eyes and lied to my face, the "doctor" had NO clue about my fathers previous baseline. I told Scott before we signed up with them that I require the doctor prescribing the medication to understand that my fathers baseline just 90 days prior, and I was assured he would. All this company wants to do is dope your loved ones up and say that's normal protocol for someone with Alzheimer's. Do NOT let anyone prescribe Depakote to your loved on if they have Alzheimer's. What's worse than the doctor not knowing a thing about my father and Scott lying to my face is, when I asked for his complete file, they sent me a partial file telling me it was complete and then I asked where the doctor notes were from Scott to "Dr" Basil Younis as well as some other things, I was stonewalled, lied to again from Alecia Powell saying that they just sent a partial file because they wanted to get me the files fast and by law they had 14 days to send this. It's been over 30 days and they have still yet to send me the complete files. I will be filing complaints with CMS & APS in addition to the complaints I have already filed. They also had a woman in my fathers room that must have been rented from an agency, because she was wearing a different logo on her shirt, and she was ROUGH and UNPROFESSIONAL with my father. When I asked Alecia Powell who this woman was, and even sent her a picture of this woman, Alecia refused to answer the question as to who she was and if she was employed with them. What make matters even worse, I added in Chris Jones to the email to try to get some help, but even Chris (CEO) per LinkedIn didn't have enough professionalism to get involved and address the situation. How stupid can you be!! I have EVERYTHING in writing and in videos. So, DO NOT USE THIS COMPANY. The do NOT care about you or your loved ones and all they will do is DOPE THEM UP!!!! UPDATE: What a joke your response was. How about his, why don't you post PROOF of me harassing your staff?? Why do you continue to LIE not only to me, but to everyone reading this? Since you want to make false statements about what I did and did not do, I will post screenshots from Scott who lied to me, and pictures of the woman you still have REFUSED to address whether or not she works for you. In addition to this, Scott also said my father slapped and grabbed your staff by the throat, yet this was NEVER mentioned to anyone, including the facility dad lived at, so this was clearly another LIE! So, your staff was attempting to further drug my father due to the "agitation", your staff lied about in an attempt to further medicate him when I hired you only to taper him OFF the Depakote that the first hospice company put him on which ironically enough, Kristtina who is your liaison and happens to be Scotts wife came from that hospice company. I hired you at the recommendation of the facility dad was at. Since you just want to lie, here's some screen shots of my conversation with Scott. Folks can make up their mind who is telling the truth and who is lying! Scott also tried to fear monger me into dad being kicked out of the facility if his behavior got worse in an attempt to make me comply so you could continue to dope him up. Lastly, dad was completely OFF Depakote for more than 2 weeks with REDUCED agitation, NOT INCREASED! 100% documented from the facility he lived at. So, this "Doctor" and Scott told me they needed to keep doping him up when in FACT, this was NOT needed! SHAME ON YOU!!! As I told you in the email yesterday, you are in violation of the law, you refused to give me the records when I asked for them, and still have not. I will also be contacting the attorney general. You should have done what is required of you, but instead, your team lied over and over again and now you will be held accountable! Your turn, show us how I "harassed" your team. I'll wait!