First problem is they appear to be sedating the patients. Notice your lively loved ones no longer…read moretalking as they did before they first got there? Get your family out of there. My family member was sick and they tried to convince us not to take him to the hospital because they would just send him back. The wounds that were on him were infected and he was in excruciating pain. Let's not forget that they also disabled the cameras that we purchased and kept them covered up. I called to speak with staff, my phone range 50 times and no one picked up.

I can't say enough good things about Texoma Healthcare Center in Sherman, TX. From the moment we…read morewalked in, it was clear that this team genuinely cares about the people they serve. The entire experience, from the type of care provided to the day-to-day interactions, was consistently excellent. The level of support here goes far beyond basic care. The staff takes time to understand each resident's needs, routines, and personality. They don't just provide care. They build real, meaningful relationships. Every interaction felt intentional, patient, and respectful. The quality of care is outstanding. The nurses and aides are attentive, compassionate, and incredibly thorough. They communicate clearly, follow through on every detail, and treat residents with dignity. I always felt confident that my loved one was safe, comfortable, and truly looked after. The transition into the facility was seamless. I worked with Kendra in Marketing, Valerie in Admissions, and Stephanie in the Business Office, and each one of them was exceptional. This team is amazing. They were professional, kind, and genuinely invested in making the entire process smooth and stress free. You can feel how much they care about their clients and their families. Texoma Healthcare Center exceeded every expectation. If you're looking for a place where your loved one will be treated with kindness, respect, and real human connection, this is absolutely the place. I am incredibly grateful for the care we received.

My mother entered Woodlands Place Rehabilitation after being discharged from the hospital. The…read moregoal of entering rehabilitation was to receive recovery care, medication assistance, nursing care for evaluation and pain management and specific dietary meals. None of these things were done well at Woodlands. She was often in pain and waited more than 45 minutes before seeing a nurse or nurses aide. Upon arriving to her room 45 or more minutes later (with no updates in-between), the nurse explained that she was giving medication to other patients and arrived as soon as possible. The emergency or nurse button in each patient room only pages the nurses desk and does not allow patients to verbally explain why they're needing assistance (as one might experience in a hospital). The slow response time would be a real concern if my mother had fallen on the floor or had a true emergency. Regarding meals, my mother was prescribed a soft diet and our family requested that she receive soup for each meal. Instead and on four different occasions, she received meatloaf, a pork chop or other standard meal, which the staff claimed was "soft food" because a side of mashed potatoes or a soft vegetable came with the meal. Each time, my mother told the staff that she couldn't eat what was being served and then got served the same types of meals again and again. The nursing staff claimed that they had no control over what was being served by the kitchen. The physicians and nurses at Woodlands did not initially review my mother's patient information from the hospital or know her exact condition so our family had to explain her medical history and current / prior medications several times during the first few days of her stay which was very frustrating. The Woodlands facility seems to operate with every task on a schedule and if something needs to be done outside of that schedule then a patients care and wellbeing suffers dramatically!

BED BUGS!!! They really believe that it is a good faith effort of getting rid of the bed bigs, is…read moreto turn the heat on and tape the door shut.. The bugs were reported in 3 rooms but only one room was taken seriously. When these bed bugs are getting on staff members clothes just by going on the rooms then there is. Problem... Y'all beware and if you have to send a family member there.. stay with them...

the kitchen staff terrible the kitchen manager horrible the cleanliness of the facilities nasty the…read morekitchen staff untrained didn't have hot water or any guidance in the kitchen this place they should shut down the kitchen all the cdc the health department

The Vintage is a skilled nursing & rehab facility as well as a retirement community located within…read morewalking distance to Presby Denton. The building has an established presence in the Denton community and provides outstanding care to their patients. I have seen first hand their hard work and amazing patient outcomes. The Vintage accepts Traditional Medicare, most Medicare Advantage and Commercial insurances, Medicaid (for AL/LTC), and Medicaid Pending on a case-by-case basis. This facility is the only location in Denton offering: - Independent Living - Assisted Living - Skilled Nursing & Rehab - Long Term Care - Memory Care (secured memory care unit) Phone: 940-384-1500 Fax: 214-295-1771

Update: I received a call from a director. She apologized profusely explained some things. Made…read moresure the pre authorization finally went through, and checked in with me multiple times to make sure I was getting Physical therapy. I appreciated her diligence and the effort she put into my case. Old review : I had total knee replacement surgery. This company contacted me initially and we set up times. The RN came and she was Amazing! The PT came and he was great. What I have major issues with is I was supposed to be getting 3 sessions a week for two weeks minimum.. On my about to be third session , the PT said oh we don't have pre authorization. I wondered about this so I called. The company would not call me back. I called twice. I waited 7 hours and no follow up call. I called a third time around 3 in the afternoon . I finally got someone and they said, " Oh we don't have pre authorization." I said , "Then how did you guys send people to my house in the first place?" They still have not answered that question. I still should be having PT sessions , it was knee surgery, the Dr. office did send that over (I checked) , and still no services and no calls from this company when I should be having therapy. Knee surgery is a difficult surgery mentally and emotionally, and to have to deal with this is unacceptable. I rated the company a 1 only because I really liked the PT and OT. Their management , scheduling , return calls needs to be improved.

We have used BrightStar since October 2022 for my father who has Alzheimer's and moved into…read moreassisted living. I can not say enough positive things about everyone we have interacted with! The companions have been wonderful. Our regular one Lisa D is a jewel! She keeps us informed of how he is doing, activities he is participating in and anything he needs. Elizabeth has been a godsend in what ever role she is doing for Dad. I highly recommend BrightStar!

My mother recently passed away but she lived at Tender Care Home for Adults for about 7 months,…read morefrom last summer until her passing at the end of January. This is a group home and not a large facility. They can only have a maximum of 6 residents. A group home is a great alternative to a large facility, especially if you or your loved ones have a limited budget. The caregivers that work at this home are so loving and caring. The couple who own this home are so nice and have much experience in this business. As the previous reviewer mentioned, the home is always clean and tidy. It isn't a fancy or new home by any means, but it's clean and the caregivers are wonderful, what else can you ask for. They don't often have available beds, but if you can get your loved one in here you will be happy that you did.

From the owner: Tender Care Home for Adults delivers Senior Home Care Services, Dementia Home Care, Bipolar…read moreDisorder Home Care, Memory Care Services, Meal Preparation, Medication Reminders, Grooming Assistance, and Senior Companionship throughout Arlington and the Dallas-Fort Worth service area. Each plan reflects the routines, preferences, and pace that make home feel like home. You don't have to choose between safety and the comfort of staying put.

I have lived here in Denton, Texas for most of my life, except for enriching experiences in…read moreBudapest, Hungary, in 1990, and then again in the middle 1990s, when I lived and worked overseas in Christchurch, New Zealand, where I unfortunately had a bout with the virus meningococcemia, which claimed all four of my limbs and almost killed me. I had medical experts who were trained in the United States and The United Kingdom and they did not waver and effectively did the things necessary to make my life easier and better by training me in donning and doffing my prosthetic hooks. My elderly parents moved to Good Samaritan Village in the early 2000s, and my brilliant father was keen on moving from our family home on Bell and Roberts St., near Texas Woman's University. My Hundred Year Old mother, Peggy Fearing has really enjoyed the last stage of her life and remained in the Creekside Duplex, #35 for the past two decades, and shows no signs of going anywhere: Indeed, her chief complaint is generally the absence of visitors and the wholesale loss of hearing and eye sight. My two sisters are currently on vacation, in tropical places that don't concern me. Kim and Marilyn Harris generally take turns on who goes when. Meanwhile, it's deep sunny summer time in North Denton, Texas and I pray that our Air Conditioner hangs in there for the duration and blessed fall weather conditions, which includes the usual seasonal changes and shorter days. I am just a disabled and thankfully retired management professor at the end of his dream career. Let's get some things straight: I have greatly appreciated the positive impact of praying that my church family did for us all along the way. Together, we are much stronger than when we are apart! Cheers, Mark C. Fearing, Ph.D.

My mother-in-law was in the skilled nursing part of Denton Village from 11-19-25 to 12-9-25 and it…read morewas a horrible experience. The staff would not provide us with information about her care, physical therapy, occupation therapy, food intake, water intake, medications or anything we asked them to inform us about. We found out on the day we checked her out of there that they had not been giving her one of her required medications for the entire three weeks she was there. Our family was given a meeting with the social worker, a nurse, PT, and OT and we asked for charted notes of what she had been doing there and her progress and they told us they could not provide that information. We found her soiled in bed a few times. She never had fresh water to drink when we would arrive. We did not find any evidence of skilled nursing taking place for our mother.

Although I have limited experience with memory care facilities I have to say that Grand Brook…read moreMemory Care in McKinney has the most amazing staff. From sales to director of nursing to director, and most importantly, the caregivers and folks that interact with residents daily - every single one of these folks actually seem to like their work and care about the residents! They have regular Zoom meetings for family members and a group WhatsApp to share news and pictures of activities and events. It's truly amazing to me - and especially when this is a stressful time for family members too. So happy we chose Grand Brook for our mom!

From the owner: We offer you and your loved one with dementia, Alzheimer's, and other memory issues the very best…read morein memory care living. Our assisted living community in McKinney, Texas has been designed to specifically address the unique needs of those with memory loss. Every member of our staff is fully trained in memory care and the issues of Alzheimer's disease, and is there to care for your loved one with kindness, encouragement and understanding.

Best physical therapy and the therapists are terrific. My husband went there not walking and we…read moreleft with him walking. The respiratory is fantastic. The techs are great.

I have been there twice! For me it is excellent!…read moreI will be there a third time for shoulder replacement Food was great, care first class. Rehab great! Again that is my experience! Would not go anywhere else. 5 srar for me!

Amazing facility with a totally Amazing Team! They are excellent in every area needed to…read moreheal!!!!!!! From the time they are going through all paperwork needed before entering the Wonderful Rehab, during all and every treatment including Physical Therapy, Speech Therapy, Walking and Everyday activities needed for your personal assessment needs! You are a member of their "TRIBE!" They will treat you like their own!!!!! I could go on and on...... THANK YOU ALL, EACH AND EVERYONE THAT HEPLED ME AFTER MY STROKE !!!!!!!!

My 93 year old mother received excellent care here and left here in much better physical condition…read morethan when she arrived. They did have a couple problems while she was there, wasps got in the light fixture in her room and there was also a water leak, but both were handled quickly and efficiently and Mom was moved to a different room. The staff there is very friendly and took good care of Mother.