I wish we would have read the bad reviews before moving forward. In retrospect, I feel very stupid. Angel Adoption is understaffed, and overpromises things that they know they don't have the manpower to fulfill. They take advantage of you with all of the 'grey areas' that are left out of the contract for their benefit. They are not in the business to create families; they are simply in business. If you would like to hear our experience, please continue: After being connected with a birthmother, we were told that we could immediately schedule a call with our adoption coordinator. YAY! This was really it! The moment we have been waiting for!! Spoiler alert...*Unfortunately, it was not 'yay.' She was booked out 6 weeks for a 15 minute call, which unbeknownst to us, is standard for adoption coordinators at Angel Adoptions (insert Adam Sandler from 'The Wedding Singer'.. 'Things that could have been brought to my attention YESTERDAY'... or prior to sending a check worth almost twenty thousand dollars). That did not feel supportive, and I would have never chosen Angel Adoptions if this had been disclosed in our contract. Looking back, this seems almost comically cruel to expect adoptive parents to wait for this duration of time. Our coordinator told us that her preferred method of communication was text or call. After respecting this, we did not receive a response for 72 hours because 'she took a half day on Friday' (off at 10:30 am) for their holiday party. We were literally ghosted in the middle of a conversation. We were told by Amanda that 'you can't set up auto respond text messages'...which is why we were left ignored for 3 entire days- I didn't know how to respond to that, because she was clearly in an argumentative state of mind, and sharing that 'you actually can [and out of respect for your clients, probably should have a clear set of communicative alternatives for instances like this] set up an auto text response' seemed both inappropriate and unproductive. We were given excuses for the lack of support we received, but the biggest shock was a text from the b-i-r-t-h-m-o-t-h-e-r stating that our birthmother's coordinator wanted to know if we wanted to move forward. That's right- The birthmother sent us a text message stating that HER coordinator wanted to know if we wanted to move forward, because she couldn't get ahold of us. What in the high school gossip is going on at this place? This was so unprofessional, and this immediately felt gossipy and dirty. Why a birthmother would have been put in a position of 'the middleman' to communicate information that is supposed to be relayed between adoption coordinators is beyond my comprehension. Amanda (the woman we spoke to, because our adoption coordinator was too busy to talk to us) was very defensive, nor was she even toned when we spoke. I understand feeling defensive over a company that you work for, but responding in ways like 'we have been doing it this way for 25 years, and we aren't going to change it' is a very emotionally neglectful and hurtful response. As the person reading this is aware, adoptive parents are in such a vulnerable place when you are signing a $18,200 check to an adoption agency that promises you the world. We thought we were paying for support, and most importantly guidance. We were promised the moon and stars, but instead were ignored and given a follow up phone call with excuses. Angel Adoptions was clear to state that our $18,200 was 'clearly nonrefundable,' which confirms that they are not in the business of creating families; they are just in business. To say that this experience was heartbreaking, misleading, and a confusing would be an gross understatement. We were promised so many things without the intent of Angel Adoption physically being able to provide us a follow through. They took advantage of 'grey areas.' This felt very mean, and I feel like we were scammed. I feel so bad for the birthmothers and waiting families that get scammed and mislead into choosing Angel Adoptions. It's not right what they are doing to people, and I believe one day this will all be exposed. I'm sorry this didn't work out. We are reaching out to the other families that had similar experiences to see if we can have this company investigated, because what they are doing is so awful and terribly wrong. read more