I've had multiple facials, by multiple people here and I can honestly say they are top notch! Every…read moretime I walk in this spa I'm greeted with a smile and feel appreciated for being there. They take there time, explain what they're doing and create the most relaxing atmosphere! I've started scheduling one every other month! They also carry products in house so I was able to talk through ingredients and what would be best for my skin!! Definitely worth the money.

I was very excited for my treatment at Bloom and Branch Spa up until I met the aesthetician that…read moregreeted me, Emmy. I booked a " 60min customized facial. " LOL Let me start this review off by saying that one's experience and spa, at any point... Should never feel rushed or make one on edge. It is taking me a long time to post this review, because I like to believe the best in people. I want to think that she was having a bad day... But I feel an obligation to let clients know what they're getting into. NOTE: I was going to send this in an email to the former owner, Lisa but unfortunately the spa is *SHOCKINGLY* under new ownership now. (I visited the salon on my last trip to TN last July.) Emmy started the facial at 12:48 and ended the facial at 1:22. I'm not great at time management, but I could tell she was rushing, and she cut it short. I asked Emmy if she did the micro dermabrasion near my milia's on my eyes and she said no I'm not gonna put scrub on your eyes. I understand the eye area is delicate. I have worked in several high and spas in resorts. These milia's were big enough to get to safely- I only made the appointment because I was told him I saw that the aesthetician would take care of them. Upon getting into the treatment room, after I laid down onto the bed and was greeted with a knock maybe 10 seconds after getting undressed- I felt rushed, pressured and uneasy. I just washed my hair, and when she started putting stuff in my face, I asked if she had a headband or towel to keep it out of my hair. Not only did she not have a headband in the room - when I requested one she said, "I think I have one out there.." (with the pregnant pause and subtext of "but I'm not going to go the extra mile." (When anyone who has gotten a facial or done one properly knows the hair must be out of a client's face.) My response: "Oh if it's far no worries..." She never got the headband and continued with her "facial." Emmy immediately told me she couldn't do a scalp massage and a hand massage (or she'd run out of time,) and I said "okay, great as long as you can do the extractions!" Emmy didn't explain at all what she was putting on my face while she was doing it there was no communication it was completely uncomfortable.. nor did she ask if I had any sensitivities or allergies. RED FLAG. Nor did she ask if I wanted oil in my hair for the scalp massage I asked Emmy to get rid of the milias on my cheeks initially, but upon leaving on my way out at the front on, (in the reception area because I noticed she either forgot or ignored my comment and my right cheek had redness and heavy irritation due to her poking at the milias and not finishing.) When I asked about the milias she avoided completely and the two she picked at..note: this was in the reception area she said "THAT'S TINY and I have another client.. so I have to go." Her response in the most uninterested/unprofessional and catty tone. I was shocked at the unprofessionalism I was given, not only because of my experience, working in spas and going to many ... But also because there were other clients and the reception area, as well as the (obviously nice but learning,) brand new receptionist. If I was the owner or manager at this establishment, I would be absolutely mortified. I was embarrassed on behalf of the owner because it's a really cute place. I'm leaving the review now because I'm back in Tennessee and I still have hyperpigmentation from where she picked at my milias

Amazing!!! First off, there is plenty of parking in the location. When you first approach the…read morebuilding, it is your first right as soon as you open the doors! I loved how passionate the esthetician was regarding my skin! She asked me what my short term and long term goals were for my skin and she was very thorough in explaining what each item was that she applied to my face! Every detail was well appreciated and the facial was well worth the price! She uses a combination of high tech equipment and effective cleansers and moisturizers that cleared up my pesky acne scars that wouldn't go away! Lastly, she constantly reminds me of the aftercare and is available to consult with you after the facial for any skin emergencies. I would come here again and again! Well worth the experience and the customer service was amazing!

I came to her because of her social media, all of her pictures made me believe that she was a good…read moreesthetician , She did chemical treatments one right after the other one which caused hypepigments , on top of HydraFacial and dermaplaning which is another form of exfoliation to the point that the layers of my skin became so thin and sensitive . I didn't know I was supposed to wait 4-5 weeks and she made me come back to back . I thought that all these back ot back treatments were meant to help me but she took advantage that I didnt know much about skin care and was in it for the money which is something I'm always willing to give when it comes to selfcare , but she used me and took advantage. Please be careful .

My boyfriend and I were hopeful we could grab a facial on the same day. Not only did we get facials…read moreeach, but we were able to add on massages as well! Both of us absolutely loved our massages and facials. Highly recommend. Friendly staff amazing service!

I got a facial here and I had a great time! My skin was glowing afterwards and I was very relaxed…read more Emma W. Was fantastic, and the relaxing room was very nice too. All the staff were friendly, and my skin has never looked better!

I'm like everyone else who has gotten on ozempic and my face paid the toll for my weight loss…read more I met with Taya and had an amazing consultation. She recommended a number of different options some that worked together and others to do separately. She gave me a time line of how to do the treatments and the costs. It was SO thorough. I was ready to do the stuff she suggested but she made me go home and think about it. I was a little disappointed but I did and I appreciate that she was honest and not jumping to take my money. I ended up coming back for filler and Botox (I think it's called javoe) 3 weeks later because that was the soonest I could get in (I would've been back earlier if I could lol) I am thrilled with my results!! I still look like me just maybe younger and well rested. I will never let anyone else touch my face!

Taya is so wonderful! I've seen her several times now since I moved to Nashville. I will drive 30…read moreminutes out of my way for a professional individual who knows about skin care and can assist me with my routine and make me feel beautiful. Not only is she knowledgeable about aesthetic procedures, but she's also wonderful with product. Every time I'm there she's super helpful and it's not about selling me something, it's about making sure I'm getting the best fit for what I need for my skin.

I've been fortunate enough to have seen Tara a few times for Botox and filler and her attention to…read moredetail, her knowledge of facial structure, and even the somewhat smaller, but still very important things like, taking her time to minimize bruising, etc., is unmatched by any other person that I've ever let come near my face with a needle! Thank you Tara for being outstanding at what you do!

Marguerite at the front desk was friendly and helpful…read more Kristin, the aesthetic physician assistant, was very knowledgeable about the products and treatment options. She was very patient and professional. I appreciated her taking the time to explain everything to me. I will definitely be back!!

Soon as you walk in to Franklin Skin & Laser, you feel welcomed. Everyone is very professional and…read more on time with their services. I have been seeing Carmen for my injectables! I recently had the smooth threads for a little lifting,, each day I feel like I look younger and younger! If you're up for looking great and feeling your best, Franklin Skin & Laser. Love them ALL

I recently had a chemical peel done with Nicole. It has been a long time since I've done one, I had…read morea bad experience at another medical spa. Nicole took the time to listen to my history and concerns. I had a mild-medium peel done, it has been 4 days, some light peeling but skin looks more even so far and no bad side effects. I'm looking forward to coming back and working with Nicole again. Thank you.

Molly is fantastic! Her studio is inviting. Molly has a very welcoming presence. This was my first…read morevisit and I've already made a return appointment. Molly made me feel very comfortable and I was out within 20 minutes. Location is easy to find. 5 stars all around! Support our local businesses!!!

Sugar Baby is awesome. Molly did my first sugar waxing Brazilian a couple weeks so I had to come…read moreback. Molly is so nice was amazing throughout the whole process from checking on you to maintaining a conversation with you and answering any questions you have. I highly recommend you come here even if you're hesitant to get it done, just do it, you will not have any regrets coming here because she made so nice and easy. Thanks Molly

I had called Nooshin salon in desperation for my hair to be repaired. I had a terrible experience…read morewith my last hair appointment and needed major color correction. Not being from TN and just on a visiting trip, I wasn't sure who to call to help. I called several salons before I spoke with Myrena and she was so lovely and comforting. I went in for a consultation and she guaranteed that my hair would be fixed and look beautiful in no time. I went from blonde to brunette. She added extensions and matched the exact color I wanted. I couldn't be happier with the turn out. She was so detailed and it was quicker than I had expected. She was an absolute dream. Thank you, Myrena for being my new hairstylist/colorist. I will be seeing your regularly now. I really appreciate all that you did for me and how accommodating you were to me and my daughters. Lastly, the salon was so clean and they took all the precautions for COVID. I felt so comfortable there.

I'm not happy of my hair cut, some part of my hair is shorter than The another part, she couldn't…read morecut my bangs very well . And the hair styler talked to much ,and asked too much personal questions.

I went to Tori for Botox and she did such a great job! I don't like to over do it. I like a little…read moremovement so I still look natural and I tend to get "Spock brow" if my Botox isn't done well because I don't have a big arch in my eyebrows but she didn't give me Spock brow. She did a great job and I highly recommend seeing her. I will be going to her for more treatments in the future!

Had my first experience with injections today and couldn't be happier. Dan made me feel extremely…read morecomfortable, explained everything thoroughly, and was very considerate of my wishes and goals. The entire office staff was so friendly and welcoming. Such a great experience from start to finish!