Jessica the owner is great at doing extensions! Know that the hair was very expensive but great…read morequality, The only thing is that some of the hair was way too blonde so I could not pull it up ever. That was a bummer.

Response to owner's reply: Your response only further proves…read morethe lack of professionalism and accountability I experienced. Saying "sorry" multiple times does not fix the fact that your team was inconsiderate and dismissive. I was explicitly told I could either wait AT LEAST 30 MINUTES or reschedule -- which, in other words, means leave. There was no genuine effort to respect the fact that I arrived on time, made a clear effort to be there, and arranged childcare -- which comes at a cost. Let's be honest: would a simple "sorry" from me be enough if I showed up 30 minutes late? Would I be let off the hook if I canceled under 24 hours and just said "there was a miscommunication"? Absolutely not. So why does your business expect different standards when the inconvenience is on your side? Instead of taking ownership and offering a fair solution, your response comes off as defensive, dismissive, and frankly, childish. Saying that "nothing would've been enough for me" is a weak excuse and a clear attempt to deflect responsibility. What would have been enough? A sincere effort to fix the situation, not a passive apology. This whole experience -- and your response -- reflects poor management, a lack of customer care, and a complete failure in how to run a responsible business. INITIAL REVIEW: Unprofessional and Disrespectful Service! This salon charges clients 100% of the service fee if you're late or miss an appointment -- but when they're the ones causing the delay, they offer nothing in return. I had an appointment with Kaylin and arrived on time. At the front desk, I was told she was running over 30 minutes behind. No one contacted me beforehand. When I asked if someone else could take me, they said no one was available. I explained that this delay was costing me both time and money -- I had arranged and paid for a babysitter. Their only response was that there was a "miscommunication." No apology. No compensation. No effort to resolve the issue. I was simply told to either wait or leave. The staff was rude, dismissive, and completely unprofessional. They held no accountability and showed no respect for my time. If the situation were reversed, I would've been charged in full. This one-sided treatment is unacceptable. Be cautious -- this place does not value clients, and they will not take responsibility when they're at fault.

If you're looking for a top-tier transformation in Frisco, Jacovie owner at JCO Salon is the…read moreabsolute best. Her attention to detail and ability to bring a vision to life--whether it's a fresh cut or a bold natural extensions--is unmatched. The session was personalized, professional, and high-end. I highly recommend booking her if you want your hair to look and feel its best!"

From the owner: I’m Jacovie (JCo) and I just made the move from Chicago! With 10+ years as a Licensed…read moreCosmetologist, I specialize in all things extensions, natural hair, and I also sell top-quality extensions. If you’re in Dallas and on the hunt for a stylist who delivers not only excellent service but also prioritizes the health of your natural hair, book with me for The JCo Experience! Let’s get you feeling your best!

Truly best experience I have had. The health of my hair is top priority. I feel comfortable, cared…read morefor and love spending time with Rachel

From the owner: Lusciouslox Micro Bead Extensions Balayage Color…read moreColor Correction Bridal Hair Precision Haircuts Hot Heads Tape in Extensions

Top rate! What really stood out was the attention to detail and genuine customer service. I never…read morefelt rushed, and everyone made me feel like a valued client. I'll definitely be back and highly recommend Blo Dry Bar to anyone looking for a beautiful, long-lasting blowout and a great overall experience!

EDIT: The business…read moreresponded to my Google review and I'm even more infuriated as their response, solidifies that their textured hair clients do not recieve the same privileges as the others, simply because of our hair type. Additionally, I was fully prepared to go someplace else to get a trim because I was informed before sitting down that they do not offer trims and was completely okay with that. Even more: THIS IS A **FRISCO** SPECIFIC ISSUE! I've had my hair done at a different location, in Allen and never encountered the issues I experienced today. One of the stylist even told me that the FRISCO location is owned by someone separate from the Allen location and that the Frisco owner rarely shows her face because of issues like these. Over charging black people due to their hair types and not being transparent about it during scheduling and I'm sure much more! **Original post: There's so much I can say, but this place is NOT for Black women with 4C hair. I'm so disappointed and disgusted with the treatment and fees that I received. Not one, but THREE different stylists touched my hair, and I left without my hair even being completed. No curls, no trim (they don't offer trims), and only a wash, conditioner, and blow dry--yet I was charged $175. The excuse was that the front desk person who was supposed to confirm the booking correctly was on her first day. I feel so discriminated against because of the texture of my hair and the lack of transparency when scheduling appointments for women of color. The entire experience felt so isolating and off-putting--even from the one Black stylist, Alycia, who defended the larger systemic issue at hand. She even had the audacity to tell me that Pressed Roots does trims. SMH. How dare you?! My response was, Why should I have to drive an hour away when this establishment clearly displays women of color working there and plastered all over the walls? My understanding is that if you are displaying women of color in your advertisements, then you should be able to accommodate us--without extra red tape or discrimination because of our hair texture. Shae was amazing, and so was Antony, and it's not their fault. Alycia finished my hair, and I truly thank her, but girl, the next time a consumer is expressing their concerns, don't become defensive and ask why, because after talking to you, YOU KNOW WHY. You literally said you only go to places where you are welcomed! It's a systemic issue with these establishments that claim to offer services to all, but they clearly don't. I'm so sick of it. --Tired, isolated, Black woman with 4c hair

Excellent haircut! Abigail is professional, friendly, and always does a great job. She consistently…read morecurates a fantastic experience and works hard to ensure the client's satisfaction. With Abigail, you'll be able to leave your stress at the door and walk out looking better than ever. Give her a try, you won't regret it.

I have been going to Abbey Perez for over 3 years for hair cuts, highlights, root touch ups…read more... EVERYTHING....and she is wonderful! She is so patient with me and listens carefully to what I want (I'm one of those people who loves to change up my hair frequently). As my hair begins to gray, she is also working with me to slowly transition into this new phase of life! She is young and fun and makes me look forward to getting my hair done each time. Highly recommend her for all your hair needs.

May of 2023, I sent a message about services/appointment and I finally got a reply today…read more Honestly, I'm not sure why she even bothered replying at this point after ten months.

Listen up blondies!! Get a lash lift and tint and go to Angie! The process is quick and it should…read morelast 10-12 weeks! See photo.