I am currently 6mo pregnant and trying to find a new stylist who was quick and good was not easy…read more I read many reviews about this studio so I had to give it a try. They had an online "test" that you can take and they'll send you a list of stylist that matches your answers and personality type. Out of the 3 I got matched with I chose Jessica Maez. Jessica was very professional and very personable. She made me feel comfortable and at ease. And the best part was that she was really fast and my hair turned out great. I absolutely loved my experience, so much so that I decided to make my next appt before leaving the salon.

It's a welcoming and cute salon. There's reserved parking for clients, which is nice. Stylists…read moreseemed skilled, friendly, and the ambiance is nice. The online booking can be a bit much and confusing, but still better than having to call in to make an appointment. What I find frustrating is the gratuity. The MIDDLE pre-calculated gratuity was 28%. Does it say that it's 28%? No. Usually the pre-calculated amounts are 15% on the left, 18% in the middle, and 20% on the right or something similar. I would even accept 18% / 20% / 22%, but 28% as the middle?! That's crazy.

Jessica the owner is great at doing extensions! Know that the hair was very expensive but great…read morequality, The only thing is that some of the hair was way too blonde so I could not pull it up ever. That was a bummer.

Response to owner's reply: Your response only further proves…read morethe lack of professionalism and accountability I experienced. Saying "sorry" multiple times does not fix the fact that your team was inconsiderate and dismissive. I was explicitly told I could either wait AT LEAST 30 MINUTES or reschedule -- which, in other words, means leave. There was no genuine effort to respect the fact that I arrived on time, made a clear effort to be there, and arranged childcare -- which comes at a cost. Let's be honest: would a simple "sorry" from me be enough if I showed up 30 minutes late? Would I be let off the hook if I canceled under 24 hours and just said "there was a miscommunication"? Absolutely not. So why does your business expect different standards when the inconvenience is on your side? Instead of taking ownership and offering a fair solution, your response comes off as defensive, dismissive, and frankly, childish. Saying that "nothing would've been enough for me" is a weak excuse and a clear attempt to deflect responsibility. What would have been enough? A sincere effort to fix the situation, not a passive apology. This whole experience -- and your response -- reflects poor management, a lack of customer care, and a complete failure in how to run a responsible business. INITIAL REVIEW: Unprofessional and Disrespectful Service! This salon charges clients 100% of the service fee if you're late or miss an appointment -- but when they're the ones causing the delay, they offer nothing in return. I had an appointment with Kaylin and arrived on time. At the front desk, I was told she was running over 30 minutes behind. No one contacted me beforehand. When I asked if someone else could take me, they said no one was available. I explained that this delay was costing me both time and money -- I had arranged and paid for a babysitter. Their only response was that there was a "miscommunication." No apology. No compensation. No effort to resolve the issue. I was simply told to either wait or leave. The staff was rude, dismissive, and completely unprofessional. They held no accountability and showed no respect for my time. If the situation were reversed, I would've been charged in full. This one-sided treatment is unacceptable. Be cautious -- this place does not value clients, and they will not take responsibility when they're at fault.

If you're looking for a top-tier transformation in Frisco, Jacovie owner at JCO Salon is the…read moreabsolute best. Her attention to detail and ability to bring a vision to life--whether it's a fresh cut or a bold natural extensions--is unmatched. The session was personalized, professional, and high-end. I highly recommend booking her if you want your hair to look and feel its best!"

From the owner: I’m Jacovie (JCo) and I just made the move from Chicago! With 10+ years as a Licensed…read moreCosmetologist, I specialize in all things extensions, natural hair, and I also sell top-quality extensions. If you’re in Dallas and on the hunt for a stylist who delivers not only excellent service but also prioritizes the health of your natural hair, book with me for The JCo Experience! Let’s get you feeling your best!

Truly best experience I have had. The health of my hair is top priority. I feel comfortable, cared…read morefor and love spending time with Rachel

From the owner: Lusciouslox Micro Bead Extensions Balayage Color…read moreColor Correction Bridal Hair Precision Haircuts Hot Heads Tape in Extensions

Top rate! What really stood out was the attention to detail and genuine customer service. I never…read morefelt rushed, and everyone made me feel like a valued client. I'll definitely be back and highly recommend Blo Dry Bar to anyone looking for a beautiful, long-lasting blowout and a great overall experience!

I really wish I had read the Yelp reviews before booking here because unfortunately, my experience…read morematched many of them. I had a 3:00 PM appointment and even arrived a little early. I was checked in and asked to wait, but after sitting there for 20 minutes with absolutely no update, I finally had to go to the front desk myself and ask how much longer it would be. I explained that I had a flight later that evening and had specifically scheduled an appointment because I needed to stay on time. I was then told that the stylist they booked me with was "one of their slower ladies." That honestly made the situation even more frustrating. If the salon already knows a stylist tends to run behind, why book a 3:00 PM appointment without building in enough time--or at the very least, communicate that to the client when they arrive? I ended up leaving because I could not risk missing my flight. Then, to make matters worse, they charged me a $25 cancellation fee. That is what I find completely unacceptable. I showed up for my appointment, on time, and they were the ones running behind. I did not cancel or no-show. I waited 20 minutes with no communication and only found out there would be an additional delay because I went up and asked. Charging a customer a cancellation fee under those circumstances is incredibly poor customer service. If you expect clients to respect your cancellation policy and your time, you should also respect theirs. Very disappointing experience, and I definitely should have read the previous reviews before booking. 9/3/26 UPDATE: The franchise owner personally reached out to me after my review and investigated what happened. She confirmed that I did arrive on time, that the delay was due to an issue on the salon's end, and that the $25 cancellation fee should not have been charged. She apologized, is allowing the disputed charge to be refunded, and offered me a complimentary blowout with an experienced stylist. While my original experience was disappointing and I stand by what I wrote about that visit, I really appreciate the way ownership handled the situation afterward. Accountability and good customer service matter, and I believe it's equally important to acknowledge a business when they make a genuine effort to correct a mistake. I would be willing to give them another opportunity in the future.

I have been going to Abbey Perez for over 3 years for hair cuts, highlights, root touch ups…read more... EVERYTHING....and she is wonderful! She is so patient with me and listens carefully to what I want (I'm one of those people who loves to change up my hair frequently). As my hair begins to gray, she is also working with me to slowly transition into this new phase of life! She is young and fun and makes me look forward to getting my hair done each time. Highly recommend her for all your hair needs.

Beware! ABBEYPerez scammed me. She sold me an open box of what was to be high quality color, an…read moreapplication brush and volume for 45$. CHEAP dye she claims is 95$ per color but is really easily found for $16. Then she claims i agreed to an open box worth $8 OF PRODUCT. Who pays for an open product? THATS UNSANITARY AND UNSAFE. No one! She never dislcosed it would be open. I will dispute deception with salon and credit card. I had to return after a color service because it wasnt even close to my inspiration photo. When she was done on initial visit the two stylists near her over complimented only because I know they saw it looked horrible. It was one of those "o shit" moments I could see in their eyes. Only tipped after she fixed it to be kind. Shes over priced and under qualified in my opinion. Beware brunettes! Only broke ass colorists who have no clients cant afford to refund their clients for products they want to return. For good reason! There is a reason she was a car salesman, literally. No integrity or common sense.

May of 2023, I sent a message about services/appointment and I finally got a reply today…read more Honestly, I'm not sure why she even bothered replying at this point after ten months.

Listen up blondies!! Get a lash lift and tint and go to Angie! The process is quick and it should…read morelast 10-12 weeks! See photo.

Houston is the best! Moved to Dallas in 2015 and found Houston and couldn't be happier. She listens…read moreto what you want and executes perfectly. I have asked for different colors / hi-lites/ cuts and she always makes my hair look great. I wouldn't go anywhere else!

Laura Oliver is the ABSOLUTE best. She is a beast at color and I am a fan of change. She has NEVER…read morelet me down. I have never left the salon feeling less then FABULOUS. My haircuts are always spot on! She can take a picture and turn it into reality but BETTER. If you are in the Dallas area Studio One Eleven is the way to go. Extensions, highlights, haircuts, you name it they have mastered it. Katie is also amazing! Book soon they fill up fast!