This location should just close. Came to town for a visit after moving away. I called to order 24 coneys to go. Their hours are ridiculous. They open for two hours for lunch and then close again. I made a mistake and called the E Michigan location when I meant to call the Ganson St location. When we showed up to Ganson we realized our mistake. I called to tell them we made a mistake but we were ordering lunch at Ganson. It was 20 minutes before closing so we wouldn't make it in time to get the take out. She rudely replied that they wont serve us at Ganson. Then she called Ganson to tell them not to serve us. So we left. Went to spend our money at Virginia. From the previous reviews I see that that woman is just a miserable person all around. read more

Called to place an order for pickup and while I was gathering the order, the woman on the phone said I'm not hanging on and hung up on me

I used to love Andy's! It was my all time favorite Pizza Parlour. Then one night I may have placed my order either with a different employee or manager. I asked for an extra soft crust, maybe with extra cheese to facilitate this concept. Maybe my mistake was saying sometimes I can have a dental issue. Surprise! Surprise! My Favorite Pizza came with a Hard, burnt crust. I called to complain, as it can be a little pricey. I was told the crust wasn't burnt, and it was as soft as possible, with extra cheese. Now, I have three degrees. One must understand, even with a High School Degree one can observe burnt. Vs. soft, Pizza. Also, I had been ordering pizza for awhile from Andy's with no problem. So, I asked Management to take my Pizza back, look at it, and send me the Correct Pizza. I was not accommodated, and whoever was the manager that night is in the wrong business. Stay out of restaurants, and get into something not requiring Customer Satisfaction. Another great technique Great places implement is in service by the Top Company People! One more concept is product management where there is continuity between products. read more

Super good pizza and crust. Would definitely recommend Andy's for anyone wanting to get if the big chain crappy pizza.

Employees were arguing with each other, asked them to stop and give me my food after listening to them for several minutes. Then they both cussed me out read more

Good pizza. Horrible service from girl that works there. Bad attitude. Disconnects phone to ignore new orders or allows the phone to ring.

You're better off getting a frozen pizza from the grocery store. Their crust is awful. They skimp on the toppings. This place used to be good. Something has happened. I'm not coming back. read more

These are the coneys and pizza that I grew up on, and still, the best coney dogs I've had anywhere. Yes, Andy's is a little divey, but the food is ALWAYS good and high quality. All locations offer an open kitchen where you see your food being made. They have nothing to hide. I'm sure to visit every time I'm in town. Multiple times. Andy's has taught me that even though I *can* eat 4 coneys, maybe I shouldn't, but dammit, I did. =) read more

Night shift never answered the phone. We finally went in to place the order, was met by a grumpy hillbilly who shouted across the kitchen to take our order, which I guess he expected us to shout back at him. We were given a wait time of 45 minutes, and they're totally empty. Crazy expensive pizza for really slapdash service. read more

The BITCH, would not answer the phone!! She kept putting it on hold.I never did get to order a pizza!!! She should be fired!!!!

This is the east side location. It's very small compared to their larger ones. Basically there are two small tables and the counter to order at. They cook everything right in front of you. They are quite pricey but in my opinion worth it. Besides their pizza, which is homeade and very good, they also make excellent coneys. They are arguably the best coneys in Jackson. There is a woman who I assume is the manager with a thick slovic accent. She can come off as odd at first but let me tell you she is an absolute hoot and is quite entertaining once you get to know her. Anyways like I said they're pricey in comparison to big chain pizza places but their pizza is very good and so are their coneys. It's a Jackson staple so if you're in Jackson you should try this place. read more

Awesome pizza and breadsticks the delivery driver was very polite the quality of food is excellent and prices are not bad we will be ordering again read more

We went for the first time the other night and the coney's were 'okay'. The fries were real potatoes (plus) but cooked a bit too long. All of that would not have been horrible, but when we walked in the door, one of the waitresses was carrying on a conversation with the cook from across the room. They were so loud, my husband and I could't carry on a conversation at our table. This went on without stop for the entire 30+ minutes we were there. Not a relaxing meal at all. read more

The pizza that at one time used to be the best, things have changed and not for the better. Ordered a large with onion,green pepper and bacon, well had about 1 teaspoon of bacon scattered around (looked like something you would pick up off the store shelf-imitation). Also about the same amount of green pepper, and then smothered in onions, which is all you could taste. This was not worth the $20.00 they charged me , will still gets the coneys, but there pizza will not happen. read more

Night shift has rude employees answering the phone. Told me it would be an hour for delivery. Pizza showed up, was slid over onto one side.

Absolutely LOVE their food! Although, due to my many years in customer service, I will NEVER order from the Michigan Ave location again!! Just because you have a reputation for great food, doesn't mean you won't loose customers if you are outright rude to them when they try to place an order!! I called today to put in an order (at about 2:30, after the normal lunch rush hours), was immediately put on hold for 10min (I patiently waited though, because the food is so good), but then the woman taking my order snapped at me regarding how long it would take and how busy she was then again snapped at me about how long it would take. I then told her never mind and apologized for trying to be an "inconvenience" to her and I would NEVER bother her again! read more

Best pizza and chili cheese fries, and rice pudding in town. They do pizza by the slice on Wed, Thurs and Fri but you better get there early of you want ham and mushroom because it flies out the door. read more

Awesome coneys!!! One of my favorite restaurants in Jackson. They have great pizza, chili-cheese fries, breaded mushrooms, etc. But the coneys are the best. Great service and a clean place. read more