What can I say? They are the best! I know the staff by first name and I go there once or twice…read moreevery week. Charlie has been there the longest and he is super helpful. Have never stumped him on a question yet. Not only do I get to buy local, very important to me, they have what I need. Single bolts and nuts and motors for several items so I can repair something versus throw it away. I like that.

Very rarely do I walk out of Bob's Hardware without what I went there for, the customer staff is…read morefantastic! Very knowledgeable~

EVERYONE at this True Value has been so nice and Helpful. The guys ALWAYS Carry Out and Load Up the…read moreHeavy Stuff for me. I really appreciate their dedication and consideration. Thank You.

10 out of 10 best service Kelly and Greg are so nice and there selection is the best the value is…read moreso good.

I went back to Wayland's hardware to get more live bait because the first batch of crawlers lasted…read moreso long in my frig I couldn't believe how nice they were. They were in the taller tubs and were great. Grand kid had a blast fishing with them. I bought 3 more tubs recently but these were in the small tubs. Put them in the same spot in the same frig, 2 of the containers turned to goo in days and the one I kept only about 3 crawlers look healthy, the rest on the verge of death. Recommend you don't buy any if they are in the small tubs and that you inspect them yourself before purchasing. Should not sell them like this.

I moved to Wayland just over a year ago and dropped off my Uhaul truck there. I needed help…read moreunloading the truck and they set me up with two strapping teenagers who unloaded the truck in a little under 2 hours (it took us 4 days to load it). I have found them to be very helpful in the store. Whether it's finding the right plumbing fixture or a screw for my screen door they are always smiling and helpful. The owner, Vicki, is a sweetheart.

Great service, nice selection of all things tools…read more Offer rental gear and tools. Free popcorn is a nice homey touch.

This is a great place and even though I live in Allegan we still go to Dickinson True Value. This…read moreis a place my teenage son doesn't mind going. The Staff is wonderful. Hometown spirit. Thanks for never changing the way you treat people.

This is a great local hardware store. Great service and fair prices…read more I highly recommend!

From the owner: Call for Quote for Rental Center,Dock, Boat lift, PWC Lifts read more

They have everything. If they don't have it you don't need it. Helpful and knowledgeable.read more

I've been to this store at least 100 times, and every time it's been above and beyond. Highly…read morehighly recommend this place. But.. Not this last trip. I purchased spray paint for a small job. The can may have been defective. The paint spurted out splotchy, bad valve I suppose, I informed them. Zero reply. Zero reaction. I asked if they were interested, perhaps it was a defective can, bad lot. They replied, "Well I don't know." Of course, I replied, "I do know. It came out in splotches... do you care?" "Oh." That was it. Just looked at me. So yes, I'll still go there. 99/100.

Awesome hardware store. Always very helpful with my projects!!!! Helping me figure out my needs.read more

Absolutely the best customer service help anywhere! I always try to visit the Michigan Street…read morelocation before I go anywhere else.....that includes on-line sources. I especially appreciate the help "Dale" provides.

I had an issue with my Ace Rewards. A big issue. After repeated attempts for resolution, I finally…read morereached Aaron. It shouldn't have taken so long to get fixed but it did... and then some. In less than 24 hours, the issue was resolved and resolved far greater than my expectation. Customer service went above and beyond and those words, sadly, are rarely used these days. I've been going to this store, regularly, for decades. I am guessing that most items are less expensive elsewhere but I'm paying for stellar customer service and that's worth it. UPDATE after reading post from Great Lakes. I think you missed the point. I'm super happy with the result. Second Update: in addition to Aaron I've had great interactions with Kyle and several staff.

Better than Lowe's and Home Depot…read more Their diet Dr. Shasta soda/pop tastes identical to diet Dr. Pepper and costs less. So I last year made permanent switch to Dr. Shasta. Menard's is only retailer in Kalamazoo area (That I've found) that sells the Shasta brand.

They always have what I need for home repairs or upgrades. The staff is helpful with finding items…read moreand offering advice. The store is neat, well-organized, and reasonably priced, with a solid ship-to-home option.

Great service and a super fast repair on some locks I brought in. Nice and friendly staff and fair…read moreprices also. I highly recommend this store.

Landers is a clean, well-organized and comprehensive hardware store where you'll find knowledgeable…read morestaff who can help you with whatever you need. Homey touches like the old-style scale used for weighing out your seeds and a popcorn machine add to the comfortable atmosphere. Prices are pretty good for a smaller hardware store- and to whatever extent they are undersold by the big-box folks, they more than make up for it in service. If things aren't too busy, ask if you can get the "tour of Aisle Seven"- and be prepared for a very unusual experience.