My experience with Dr. Giang. Was superb excellent job on bounding my front top tooth. I will…read morerecommend very highly.

Very friendly and accommodating staff here. The doctors and hygienists really cares about their…read morepatients. Melissa helped with my permanent retainer and solved the issue immediately. Definitely one of the best dental offices I've been to.

I really like this dentist. He's skilled, communicative, pleasant and mindful of the patient's…read moreneeds. instead of a hygienist, he actually does the initial cleaning himself , which is a welcomed change. The front office receptionist is very friendly and efficient.

I have no problem with office, until issues come up: 1. When…read morethe administrative over charge my credit card with past due amount (which I have already paid)- she does not reply my inquiry. When confront in person, she said she took care of it (by increase the current invoice), and refuse to refund me. When I provide all documents directly to Dr., he approved the refund. 2. When I request a copy of the new invoice that was adjusted. I was given a printed copy and told me It's the same as the copy I signed, but can't provide me with the copy that I signed. When I inquired about this, she used derogative language, loud voice, and facial expression to answer my question. Very unprofessional. 3. Scheduling in the office was not planned well. To my understanding, some days were over book (the days I were there), but the days before were light. 4. Price for services is much higher than average. Even I have a very good dental plan, I still have to pay higher out of pocket amount. I did not know the charges are high, until I visit other offices and get comparison. 5. To get my own X-ray E-mail to me, according to my insurance provider, most office provide it free; but Gresel Dental want me to charge me $45 and will take 1-2 weeks to get it. 6. The office has Website that looks good. However, you don't get response from local office. I found out using the supporting general phone line is more effective to get help then waiting from the local administrative. 7. Other then the messy administrative services and higher price, I still give credit for the Dr. He is a gentle Dr., who listen to you issue.

2 stars - Poor communication about bone loss and questionable treatment priorities, despite some…read moreextractions taken care of. Given this experience and how quickly this newer office accumulated 1000+ glowing Google reviews compared to established practices in the area, I question whether they all reflect real patient experiences. It's hard to believe such a high number wasn't at least partially boosted by fake reviews or bots. During my initial visit, the dentist never mentioned the significant bone loss clearly visible on my X-rays and confirmed by AI analysis. I only learned about it later when the hygienist casually brought it up during a routine cleaning. It was only since the hygienist shared the bone loss with me -- and not the dentist -- that I began losing trust in the practice. I appreciated that they promptly extracted a molar that was bothering me and a broken wisdom tooth. However, the treatment plan placed scaling and root planing (the standard deep cleaning for periodontitis) on the back burner while prioritizing extractions, bone grafts, root canal on tooth #9, and a crown. When I questioned the bone loss, I was told "it's not that bad" and that my "roots are long." Long roots may offer some benefit, but they do not replace the need for proper initial therapy to control gum disease. Standard periodontal guidelines recommend stabilizing the infection first through deep cleaning before major restorative procedures to improve long-term success and reduce complications. Because of the lack of transparent communication from the dentist and the deprioritization of foundational periodontal care, I lost trust in the practice. I am now seeking a second opinion from a periodontist and strongly considering finding a new dentist. Future patients: Ask to review your X-rays together, inquire specifically about any bone loss, pocket depths, and the planned sequence of treatment. Make sure the dentist clearly explains the diagnosis and why any deep cleaning is being delayed. Proper phased care for gum disease is essential.

Had root canal and came all the way from Antioch. They were just the best. at first was little…read moremisunderstanding but they called and cared about me and give me all what needed from now I will always come back and recommend it to my friends and family. Love that they take their time to do all x-rays scans before touching anything and explain all the process. Very Professional work

I can't say enough wonderful things about Premier Family Dental. Dr. Jin and his sister Esther, the…read moreoffice manager, have created such a warm and relaxing environment that sometimes I feel like I'm there for a spa treatment instead of dental work! The nice music, friendly atmosphere and genuinely caring staff have completely changed the way I feel about going to the dentist. I've also had the pleasure of watching their practice grow. When I first became a patient, Esther shared the reception area with the receptionist. Now she has her own office and the practice continues to grow, while still maintaining the personal and caring atmosphere that made it special from the beginning. They have an incredible team. Deanna greets us from the monitor at the front desk and is always responsive to our voicemail and text questions. I've been cared for by so many wonderful assistants, including RoShawn, Ghezel, Karen, Claudia and Nahila. I hope I haven't forgotten anyone because everyone who has helped with my care and cleanings has been wonderful. My Invisalign treatment lasted about two years. Dr. Maurice cared for me for the first year and a half, and Dr. Kieran took over afterward. RoShawn also helped me throughout my Invisalign journey. I couldn't have asked for better care. Now I'm returning to Dr. Jin, with Ghezel assisting him, to begin the next phase of my dental care with partial dentures. I have complete confidence in them. The greatest compliment I can give Premier Family Dental is this: they took away my fear of going to the dentist. I never thought I would be able to say that. Dr. Jin, Esther and the entire team have created something very special. Their practice is growing, but the warmth, personal attention and genuine care remain. I highly recommend Premier Family Dental.

I've been coming here for a few years now, and I will say I've only had positive experiences with…read morethe staff and Dentist there! I highly recommend them! The quality of care is top-tier, and their responsiveness to my needs have also been high-level!

Dr. Arora is a professional and highly skilled in providing top dental care to her patients. She…read morerepaired my mother's complex dental issues with great skill and care while ensuring that my mother experienced virtually no pain during the process. My mother walked away having gotten much work done by Dr. Arora, and is feeling great and confident about her smile. Dr. Arora is one of the best dentists my mum has seen. And Dr. Arora is honest and upfront about her costs which by the way are also very fair and affordable. We like Dr. Arora and intend to return to her for our future dental needs. We highly recommend Dr. Arora to anyone looking for a highly skilled dentist who is professional, kind, warm, and friendly.

East Bay Dental has gone above and beyond to meet my needs. I'm so happy with Dr. Navpreet and all…read moreher staff-especially Damaris, who is always helpful and takes the time to explain everything in detail. I will definitely be recommending them to all my family and friends!

My first experience/visit at Heritage Dental was an exceptionally pleasant one. The entire staff…read moreis warm and welcoming. Jasmine at the front desk greeted me with a genuine smile and made me feel comfortable from the start and made the appointment scheduling smooth. Assistant Talya is super friendly, helpful and funny putting my mind at ease during the x rays and giving me excellent advice and what to genuinely expect. Doctor Ming is also very friendly and is very professional, swift, and knowledgeable. I had a great overall experience on my first visit to Heritage Dental and look forward to my future appointments. The entire staff is awesome.

Dr. Jacob Ming is a skilled and pleasant dentist, and I have been happy with the care I received…read morefrom him personally. However, I have experienced significant problems with the office administration. Dr. Ming does not appear to be in the office full time, and the office seems to be run primarily by part-time staff. Recently, no one answered the phone for nearly two weeks, and I had to drive to the office in person just to schedule an appointment. I also had a frustrating experience with the billing and insurance process. The office submitted a request to my insurance company for a specific service, but the request was denied. When I asked the billing staff to submit the supporting documentation requested by the insurance company, I was told that the office does not perform that service. This left me confused as to why the request had been submitted in the first place. While I appreciate Dr. Ming's dental care, the lack of communication and administrative issues have made dealing with the office very difficult.

They take amazing care of me and my family and are always so friendly and welcoming…read more Scheduling appointments is always a breeze and waiting times are minimal. Very punctual.

Arrogant and condescending dentist. Didn't feel comfortable with the dentist at all, and walked out…read moreafter her uncomfortable and awkward approach without clearly informing what they were planning to do. Horrible experience as a 1st time patient.

I'm I've been looking for a dentist like this for years, and I'm so grateful I finally found one…read more From the front desk to the dentists, everyone is genuinely kind, welcoming, and professional. They're always on time, they explain everything thoroughly, and you never feel rushed. I've had both a cleaning and fillings done here, and both experiences were amazing. They were incredibly gentle, the work was excellent, and they made me feel comfortable the entire time. I've had some not-so-great experiences at other dental offices in the past, so that really meant a lot to me. This is honestly the best dentist I've ever been to. If you're looking for a dental office that's honest, gentle, thorough, and truly cares about their patients, I highly recommend Unido Dental

Yesterday my appointment went amazing. I had my permanent crowns done, I really enjoy going to my…read moreappointments because the music is great. I'm always relaxed and I like the fact that Dr Adachi gives you a heads up like hey can you turn to the left? Hey can you turn to the right? Can you look at me? Can you look straight up to the ceiling like it's the little things like she's gentle when she flosses when she does the work on my teeth and plus it's all woman ran facility that worked there so that's definitely a plus friendly staff is amazing. They're always greeting you when you come in they make you feel comfortable, but the simple fact is the view is amazing. Each room has a different view so yes shout out to Unido Dental. thank you for keeping my smile amazing