2 stars - Poor communication about bone loss and questionable treatment priorities, despite some extractions taken care of. Given this experience and how quickly this newer office accumulated 1000+ glowing Google reviews compared to established practices in the area, I question whether they all reflect real patient experiences. It's hard to believe such a high number wasn't at least partially boosted by fake reviews or bots. During my initial visit, the dentist never mentioned the significant bone loss clearly visible on my X-rays and confirmed by AI analysis. I only learned about it later when the hygienist casually brought it up during a routine cleaning. It was only since the hygienist shared the bone loss with me -- and not the dentist -- that I began losing trust in the practice. I appreciated that they promptly extracted a molar that was bothering me and a broken wisdom tooth. However, the treatment plan placed scaling and root planing (the standard deep cleaning for periodontitis) on the back burner while prioritizing extractions, bone grafts, root canal on tooth #9, and a crown. When I questioned the bone loss, I was told "it's not that bad" and that my "roots are long." Long roots may offer some benefit, but they do not replace the need for proper initial therapy to control gum disease. Standard periodontal guidelines recommend stabilizing the infection first through deep cleaning before major restorative procedures to improve long-term success and reduce complications. Because of the lack of transparent communication from the dentist and the deprioritization of foundational periodontal care, I lost trust in the practice. I am now seeking a second opinion from a periodontist and strongly considering finding a new dentist. Future patients: Ask to review your X-rays together, inquire specifically about any bone loss, pocket depths, and the planned sequence of treatment. Make sure the dentist clearly explains the diagnosis and why any deep cleaning is being delayed. Proper phased care for gum disease is essential. read more

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Had root canal and came all the way from Antioch. They were just the best. at first was little misunderstanding but they called and cared about me and give me all what needed from now I will always come back and recommend it to my friends and family. Love that they take their time to do all x-rays scans before touching anything and explain all the process. Very Professional work read more

DO NOT RECOMMEND THIS PLACE. I should've known not to return after my first experience, when the owner, Guneet A, suddenly raised the prices for my wisdom teeth extraction. She later called and apologized. Apparently theres there's a new $25 charge for no-shows/ last-minute changes. However, I was NEVER made aware of this when I initially spoke to the front desk, especially considering I was extremely sick at the time. When I checked in today, I was still not informed about this charge. The receptionist, who was unprofessional and dismissive, was rude when I explained that I hadn't received any text messages about this new policy, nor was I told about it when I rescheduled my appointment. I asked at the start of my visit if there were any outstanding charges, and she never mentioned anything about the $25 fee. It feels like the owner creates and changes policies on a whim. I should've trusted my instincts, but they kept bombarding me with emails and phone calls to use my dental insurance. The service and communication here have drastically declined since my last visit a year ago. This place seems to forget that customers are the reason they stay in business. We pay for their services and help keep their business running. Customer satisfaction should always come first. I DO NOT RECOMMEND THIS PLACE! Find another office where you're valued, and your insurance and money are respected. The fact that they tried to charge me for something I wasn't informed about is completely unreasonable. According to their website, there's no mention of this $25 cancellation fee. I never received a text or any prior notice about it. The owner acted like doing me a "favor" by not charging me the fee, but in reality, I'm doing you a favor by continuing to come back. This place feels like a scam. I will NEVER return, nor would I recommend anyone else to go here. read more

Fab Dental - WHERE IS THE $25 CANCELLATION CHARGE? - General Dentistry Near Me - Hayward, California

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Everyone was amazing! My teeth is good. My poccets didn't get harassed. Left with a smile. read more

This was my first visit to Fab dental after leaving my last dentist due to not liking her work, feeling rushed etc. BY FAR! FAB DENTAL WAS THE BEST DENTIST EXPERIENCE IVE EVER HAD!! Starting from the hygienist, she was so friendly and caring. Asked me of any concerns, made sure I was comfortable throughout my cleaning, diligent effort in her job. Regarding the dentist, super friendly and went above and beyond! She diligently inspected my teeth and x-rays and thoroughly addressed all my concern. I brought up occasional teeth clenching/grinding and she first checked for damage then followed up with several questions to get a better idea of my situation. She let me know all the options I had such as a custom night guard (from the dentist) as well as how much it would be, cheaper, over the counter options, and also let me know that if I was considering Invisalign (I am) that she recommends to do that first as I would need a new mouth guard made after. She broke down the cost for Invisalign and unfortunately my insurance does not cover it so she even suggested getting a new insurance to see if they would cover or if I'm switching jobs, wait to see if insurance through the new job will cover it. My two front teeth, one of them had a slight angle on the bottom and so she offered to correct this AND DID IT FOR FREE! She worked her magic and then gave me a mirror to see for myself to which she happily grinded a bit more down. Now my two front teeth are perfectly straight! This doctor, not sure if they have multiple at this location, was the most caring, thorough, and diligent dentist I've ever had. I normally don't like going to the dentist but this time I left the dentist with a smile ear to ear. I said WOW! walking back to my car If you are thinking about making a first time appointment here, DO IT! From the secretaries to hygienist to the person doing CT scan (I think that's what it called) to the dentist. All great people doing a great job! I will be going to Fab Dental every time from now on! If I could give 10 stars I would THANK YOU, THANK YOU, THANK YOU - Jeremy F. read more

After my initial visit, I have received excellent service. I plan to follow-up for an unfortunate but necessary root canal and crown. The care and customer service were gentle and friendly. I especially enjoyed the online scheduling service as well as the timely response and openings available. I have not been to the dentist after having a baby in about 2 years and I was apprehensive about the changes my teeth have experienced, but so far Fab Dental has offered professional and friendly service. I'm looking forward to returning. read more

I arrived in tears and left with a smile on my face and feeling 100% better. I'm totally switching to this dentist after they took care of my dental emergency. Fab dental was here for me when my dentist failed me. If you're in pain, don't wait. Call them immediately. Only $25 for an exam and same day service for your dental emergency. read more

Changed my review because I got home and realised I have a huge cut on my tongue that hurts like heck. I was told it's a small cut because the work was all the way at the back. So disappointed everything was going good until this. I have to take pain killers because of this. read more

Fab Dental - General Dentistry Near Me - Hayward, California

Fab dental dental appointment review Updated review 5/5 Several points changed my impression of fab dental from the original review. First and foremost was the consideration that the owner placed on what I had written. Second is the transparency on why a certain procedure was chosen and why it costs what it does. After I left my initial review the owner Brahm contacted me and wanted to learn more about my experience and how to make things right. He also patiently explained in a lot more detail why a certain procedure is considered and compared that with less expensive procedures. This is what I was lacking during my visit and made that point clear, which Brahm noted he would try to address. He also mentioned that it is not safe to use home tartar removal tools below or underneath the gums as this area lacks enamel and protection. --------- Old review. 2.5/5 - Average. Would shop around for more a honest reasonable dentist. 3 Pros - good fast communication via text and easy to schedule - good ambiance - professionally done 3 Cons - purposeful high cost: they didn't even attempt to do the initial cleaning which my insurance covered for free which I would expect. But they just ended up charging me for deep cleaning which I had to pay almost $2000 out of pocket. - inflexibility to change the price: Due to the high cost, I bought an ultrasonic tartar remover tool and cleaned the bottom of my teeth myself and reduced the dental hygienist's work time by almost 80%, 50 minutes but they didn't give me back 80% of cost charged. This shows that they just wanted to drain my wallet. - impersonal, overall value is not worth it: The dentist just wanted to do more costly procedures like filling cavities instead of trying to encourage cheaper preventative methods. I hadn't been to the dentist in while, so just wanted to do my teeth justice and get them cleaned. I was searching for dentists close to my home and I found fab dental and chose the place since they accommodated my schedule. The reviews were okay so I thought my choice would also be okay. But it turned out otherwise. What I liked The hygienist was nice, professional, accommodated my requests, like using a numbing gel for my gums instead of a set of numbing injections, which I would highly recommend. What I didn't like Seemed like they purposely wanted to bill me higher instead of doing their best to do cleaning on whatever the insurance covers 100%. My insurance was Aetna dental and they covered a lot of services for free but fab dental chose services that they covered only 10%. Tips: Honestly, I found that with the right tools I can do the deep cleaning myself. I would recommend folks to invest in such tools and go to a dentist just to observe the teeth images over time. Search for ultrasonic tartar remover which is a metal tool that vibrates at high frequencies and a tooth polisher with silicone attachments. https://www.secondopiniondentaladvice.com/adviceposts/how-to-find-a-honest-dentist read more

Had dental emergency. They were quick and very understanding. Thank you so much! They really listen to us patients & HELP! They weren't trying to "up-sell" me on extra services. They literally handled the dental emergency & everything else (cleaning, check for cavities...) will get taken care of at my next appointment. Very Thankful & am recommending them to everyone! Front & back office staff & dentists are KIND! Very open with information...no surprises. Thanks again! read more

My review is for the young front desk clerk and the lady who took over after, I understand to check for insurance is important because you need to get paid but you should also have some trust on people, I visited previously because of my dentist kept repeating her work, at some point I had to get a second opinion, and went to fab the dentist visit was great, the equipment they use is top of their technology, so I decided to make Fab my new dentist, made an appointment an was happy to start with them, when setting up the appointment they ask for the insurance which I provided as Delta dental PPO, and it work just fine. during the next months me and me wife both change jobs and that's were there was a change on their attention specially the young helper they got... she kept trying to use a different insurance from an older job, they asked me to wait an hour, when I returned they asked me to make another appointment? so to be clear even if I was to pay out of pocket and claim it to the insurance later I had lost my appointment, my time, and felt like dirt. Won't be returning so please stop the text messaging, I went to a other dentist, there's lots of them... All of this because of a misunderstanding, what a shame, the doctors were pretty cool, and so was all their equipment. read more

I had a tooth extraction today with Dr. Alag, and I was extremely nervous going into the procedure. Dr. Alag and her entire staff made me feel so comfortable throughout the whole process. Mercedes at the front desk took the time to clearly explain the next steps, helped me schedule my follow-up appointment, and assisted me with obtaining my itemized receipt. I truly appreciate everyone there for their kindness, patience, and support throughout the entire experience. read more

Took care of my daughter very well while she was suffering and explained everything. Everything went well and professional

The services were very good and it's nearby! The front desk was really nice and all the dentists were really nice too!

very good very professional excellent care good set up took care of my needs. highly recommended

Very reasonable price compared to other dentist. They take care my teeth with care and gentle.

Very clean facility, straight forward communication on the job that needs to be done & clear insurance explication as well.

Great service from front to back , thank you eveyone for the great service will recommend to more people to come here

i stopped going to the dentist for a bit because my dental insurance expired and ive been caught up with work. also, paying out of pocket can get expensive. i needed a filling done asap & i just did a quick search on google for a dentist that is fairly priced and can take me in asap. i came across fab dental and read all the reviews, the good and the bad. there were some reviews that made me worried and hesitant but i didn't know where else to go. so i took the chance and was able to book an appt pretty quickly! the man i was speaking to on the phone was nice and explained things pretty thoroughly. there is a $25 consultation fee i believe, that you have to pay to book an appt. this place has lots of parking & the place is clean and provides cold bottled water which was convenient. all the staff were nice and helpful. they got my filling done pretty quickly and i believe they did a great job! they also offer financing which was very helpful! i'd recommend going here if you're looking for a new dentist! i felt safe and comfortable :) read more

I initially chose Fab Dental because of the name to be honest . From the initial consultation/emergency visit the front office was pleasant and accommodating. Upon returning for the procedure (ext) Dr Urvi explained EVERYTHING and what to expect. Dr Urvi is totally amazing!!! She took her time extracting the tooth and only had to numb me one time!!! Anyone who is looking for a dentist/dental office this is the place . I promise you won't be disappointed read more

I went from that to that to this! Thank you doctor Alag! The stains in my teeth are my fault not hers just fyi. She took me from teeth spread to hello smile! I want to edit my review to add something. The pre braces picture was a picture I took for another dentist who recommended I pull all teeth out and do full implants. I was almost going to do it because I was I'm just despair and was promised a few dental appointments and it would be done. Thank goodness I walked into Dr. Alag's practice. It would have been the worst decision I could have made all because I'm so terrified and embarrassed ( well was anyway) . It would have cost about the same and maybe I would have the teeth we see on Hollywood stars ... most likely not. Who's to say I wouldn't have had a mouth full of teeth that were not mine and looked unnatural? I mean I see bad veneers all the time. Dr. Alag is hands down the best decisions I've made in all my dental life. I don't even cry as often because she lowers my anxiety and gives me time to process when I'm in the chair. I've got some fillings coming up in 2025 and I'm not even that worried about it . I know it will be ok because she is great!!!! Just wanted to add some context as to why I would post such an unattractive picture of my teeth. It's because they were in such bad shape. read more

Fab Dental - Pre braces - General Dentistry Near Me - Hayward, California

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Excellent service and friendly staff. always a welcoming space to get your dental service.

I had a broken wisdom tooth that needed emergency extraction. i had no insurance and they saw me right away gave me a huge discount so I could afford the extraction as it was urgent. they did a great job staff was kind and responsive. I have healed really well and all x rays CT and things like that were include. Office was super clean and modern made me feel really comfortable read more

excellent care and attentiveness, very pleased with the procedure and services provided!

I badly chipped my front tooth on Monday night. I called at 7a (the only place I found open at 7a!) and was given my choice of 3 dentists at 8a and 9a! Dr. Guneet Alag was fantastic! You cannot tell anything happened! She warned that my night guard might not fit anymore and to let them know if that is the case. She was right. I was able to get an appointment at the end of the day & she adjusted my night guard in a matter of minutes for free! This is a lovely facility and the staff are fantastic! I couldn't be happier! read more

DO NOT RECOMMEND!Went for toothache on my wisdom tooth and the assistant was very slow she started taking pictures like if I was there for Invisalign when I informed her I was having trouble opening mouth she then took way too many X-rays on same side when I had informed her it hurt to open mouth.The doctor didn't even tell me if it's an infection, abcess, or if my wisdom tooth is impacted.Was only told I need it removed.Assistant said I would need EXT/Bonegraft when bonegraft on wisdom teeth is not needed so crazy they just want your money!I was told I'd get call to know if I can be treated or referred and I haven't received a call!The Dentist don't treat patients with care and they don't care to get to know the patient. read more

Kim (dental hygienist) was fantastic!!!! Came in initially for teeth cleaning and then to check on work needing to be done on a cracked filling. Kim is excellent at her craft! When she was done with the cleaning part of my appt, my teeth felt lighter! She scraped off a lot of plaque and buildup. The part I appreciated most was the time she took to educate me on oral care and answer questions I had about my insurance. She was kind, informative, and a pleasure to know. Asked to book my 6 month cleaning with her. My time with Dr Alag was short, but after looking at the xrays and a visual inspection of my cracked filling, she said she'll do her best to save it and use root canal as last resort. I appreciate how conservative she is in wanting to do minimal invasive treatment unless absolutely needed. Overall, it was a great choice coming to Fab Dental for my dental needs. Front desk staff is friendly and helpful right when I walked through the door. They interacted with all clients with kindness and a smile. The facility is clean and bright. Looking forward to my next visit!!! read more

So I'd done a review somewhere after my first visit. On the way our i was asked if I'd give a 5 star review and was given a QR code to submit that review...so they really wanted that 5 star review posted, lol. And I did...at the moment under "pressure", i did it. But realistically, after stewing on it for a while...there was something (a couple of things) that really didn't sit right with me... Everyone was "professionally friendly" enough...front desk was the most "naturally" friendly and attentive, which was good. My hygienist...drawing a blank on her name (I think started with an "L", while she was professional and TECHINCALLY "friendly", it felt overly stiff, ingenuine, and ridgid. Was as if she was "going through the motions" of being friendly, but not genuine feeling comfortable in actually being NATURALLY friendly...not sure if that makes sense... You know how you can tell when someone is just nice and easy to talk to and when they are comfortable with dealing with people...well this girl, again, she was nice the whole time, but it never felt NATURAL. Was stiff, and cold, while still being professional. So am i asking too much? Maybe...but having gone to dentists my whole life where people are NATURALLY friendly, the difference is huge and very noticeable. So is it a bad thing? Not necessarily and certianly won't be a bad thing for some patients, but IMO, does that contribute to a 5 star rating??? Absolutely not in my book...but only in retrospect do i see that. The OTHER thing...and THIS is probably why, after thinking about it, that i likely will NOT return to this location, despite it being within walking distance from my home and doing saturday appts which are both ***HUGE perks that i WAS very excited about***... But when the dentist came...he too suffered from the same "overly rigid professionalism" that seemed cold and scripted and ingenuine...so there's that, but the thing that I didn't think about until after the fact, is that being my first dental visit in a couple of years, just recently having gotten new insurance... there was supposedly LOTS to do... like a LONG list of things they wanted to do... and 1) I don't think the situation is that bad...it felt like they were making mountains out of mole hills...because out of the blue, i needed a deep clean, 3 crowns (which obviously involve root canals = $$$$$$$$) and then was presuming to tell me i NEED to have my final wisdom tooth removed that is causing ZERO issues (no impaction no nothing).... But anyway... that in theory still that could be all fine and good...like i said a couple of years, so MAYBE those things ARE NEEDED. But you know why i say MAYBE???? Well the main thing I DON'T like about this office, 2) is that ALL My previous dentists, have (at least had) a set up with their monitor IN THE PATIENT's VIEW, so they can actually POINT AT IMAGES OF XRAYS & SHOW ME the issues they found, and I could SEE WITH MY OWN EYES the degree of severity, and validate that what they are SAYING, I ACTUALLY NEEDED, versus just listening to the laundry list of money making procedures they now listed off for me with ZERO evidence of why I even needed them (pertains mostly to the crowns, fillings, root canals, etc). EVERY dentist i've been to before in my adult life, had that monitor and SHOWED ME, and pointed to everything they found so i could see, and validate, and agree and make the EDUCATED choice to proceed or not proceed, prioritize what to do first, put on the side burner, etc... But at this place, for like the next visit they wanted to immediately start with everything without ever once SHOWING ME what they claimed to have found. Not saying they're lying, per se, I'm sure they are on the up and up in that regard, but when they are telling me i have like $5k in crowns and crap, SHOWING, for me, is CRITICAL. I don't know how easy it is for them to adjust the locations of the monitors so they can actually have an interactive SHOW and tell session and point and explain with detail their findings, but if they can, THAT would be the BIGGEST thing I would personally need to see changed before considering going back. So for now i'm going to check my previous dentist under my old insurance and see if they are in network with my new one...they're in castro valley and DON'T do saturdays, so that all SUCKS, BUT, the experience is night and day... there it feels like a NEIGHBORHOOD dentist should feel...NATURALLY friendly, ...kinda like CHEERs...the show... "Where everybody knows your name And they're always glad you came You wanna go where people know People are all the same You wanna go where everybody knows your name" THAT vibe, is completely absent at this place that technically is MY neighborhood dentist... but it does NOT feel like it. So again, NOT horrible, but definitely NOT 5-star worthy in my book. read more

Good service, looks very clean and modern. Three stars because they cut my lip while filling cavities. At one point, they weren't even looking at my mouth while using the tools... UPDATE: the owner reached out after, which I am touched by. Mistakes always happen, and I really appreciated the follow up. read more

I love this dental office. I called because my wisdom tooth was hurting, and they booked the next day. They prescribed me some antibiotics, and after 4 days booked the extraction. Everyone, including receptionists, assistants, and my dentist created a warming environment. The office is very new, clean and modern. The extraction wasn't painful at all, and I have all the instructions on what to do to heal properly. I am amazed and thankful to have found this office. I highly recommend it to everyone! read more

Thank you everyone at fab dental. You are all so kind and professional. I am satisfied with the work being done and will continue with the work that is needed. read more

I have been going to Fab dental for the last 3 years for my regular dental check up and procedures. The services provided are consistently excellent. I got my root canal thrice,polishing and regular dental cleaning every six months. The ambiance of clinic, the behavior of staff and professional approach of Dr Alag all make a visit to this clinic a pleasing experience. Amarjeet Kaur Castro Valley read more

I got a resin filling for a chipped tooth back in May 2023. The filling was poorly sealed and caused a cavity over time. After seeing other dentist and specialist they reported that the filling was poorly done. I would not recommend this place. After getting properly seen by a professional, I realized that I was over charged for a poorly done service. read more

I highly recommend Fab Dental. Dr. Alag and their team are friendly, caring, and professional. Modern office, gentle care, and genuine kindness. I've already recommended them to friends and family!! read more

The doctors the staff are so nice I was nervous beyond measures they helped me soo much tooth extraction and I didn't feel a thing thank u fab dental read more

Unfortunately some of the new assistants and not very caring or friendly. I left my appointment today wondering if this was the same dentist office I loved before. I'm not even sure it was the same Dr I had before... This Dr looked unfamiliar and was not as informative or clear in what my dental needs were. I went in for a routine cleaning and only one dental assistant was caring and concerned with the obvious anxiety I was having. I wish I got her name. Unfortunately someone else did the polishing and x-rays for the end stages of my cleaning. She was unfriendly, rushed, and soft spoken so I couldn't understand anything she was saying. The new receptionist also didn't know for sure what my next appointment needed to be. I asked questions and she just kept saying she will check with the Dr but never did. She just kept saying the co pay will be the same... I don't care about the copay! I have dental anxiety and want to know what I am walking into for my next appointment! I left frustrated and missing the staff who were so helpful during my initial appointments when this dental office first opened. read more

Not sure where to start, but I won't be back. When I hire a professional, that's what I expect to be dealing with, and that goes for everyone in the office - all staff, regardless of job title or description. After two visits, I have not found the level of savvy and accountability that I require and, quite frankly, demand by reason of the associated cost, which does not simply encompass money. This is a dentist and there are many common facets to trusting these people, i.e., fear, worry, communication, comprehension, etc.; we're not talking about rocket science but rather a profession that's supposed to cater to those who have legitimate reasons for experiencing anxiety. What I needed done was not uncommon, and I am grateful for the availability, given my emergency and lack of insurance, but I did not find staff able to handle even simple things; surprisingly, I didn't get separate written discharge instructions (having been told a variety of things). After a couple of "scenes" that resulted from my reactions to the poor showings, and telling one of them that patient confidence is shaken badly, they tried to press me for another appointment - after climbing on a high horse because I was distraught and it showed! This experience involved 2-3 front office and 3 back office personnel, and only a couple were acceptable - thankfully, the dentist and his assistant - and a situation that everyone faces absent regular dental care. I have no qualms about the fact that my neglect gave rise to the need for service, and I own my side of the responsibility, plus I got good pricing, but it appears that this may be an example of getting what you pay for - whatever the case, it will not sit well with me. read more

When I tell you that this is the best dental group in the bay area - I MEAN IT!!!! I'm a super scary cat at any dentist office because I don't like the big needles that make my lips feel gigantic, I don't like hearing the saw like sounds, or the drill that totally freaks me out!!! But my dentist Dr. Alag is the best in the world!!! I feel NOTHING AT ALL when I'm at this dentist location and would recommend her to a baby!!!! She is the absolute BEST in the WEST!!! Take my word - NO LIE - she is phenomenal!!! I had two fillings yesterday and of course was nervous. When I tell you that I was in the chair at 2:30 and out the door at 3:00 WITH ALL WORK COMPLETED!!! This is a true FACT!!! I actually laid there, and watched DATELINE and was into the episode - because I was in NO PAIN AT ALL. This dentist is the ultimate gift to dentistry!!!!! Thank you Dr. Alag.....you are amazing!!!! read more

I have been coming to Fab dental for over a year and have been very please with the quality care. I have worked with Dr. Alag and Dr. Dhillon for 3 fillings and a crown. I recently had a deep cleaning home by Joanna and Kim which both did a wonderful job. I would highly recommend Fab dental for all your dental needs. The owner Brahm is very personable and profession. read more

I have visited Dr. Alag's office twice and have had great experiences both times! Very clean, professional, and amazing service. I was very satisfied with the cleaning as well as the thorough scans! I am very happy to have found such a great, caring dentist :) Also, they have tv screens on the ceiling so you can watch Netflix while getting a cleaning!! read more