Fantastic! Dave took us for the scenic tour of the lake, and shared his knowledge of the sites,…read morehistory, and trivia. A great boat, great captain, and great experience! We felt very fortunate that we had chosen this tour - it's hard to believe there is any better! Highly recommended!!!

Great time. We recommend this brunch boat tour. I am going to recommend to friends and family that…read moreare handicapped....This is the boat tour for everyone

My husband and I went into Irwin at Alton Bay to buy 2 Jet Skis. We were led to the back by a very…read morenice woman only to face the most arrogant, dismissive and unfriendly salesman's we have ever met. (Doug) He did not introduce himself, nor did he say hello. I'm not sure he even looked up to acknowledge us. In showing us the jet skis, he proceeded to abruptly rush ahead of us, letting the door shut in our faces. The entire experience was a nightmare. We returned a few hours later, hoping we had just caught him on a bad day. Not only had he not remembered meeting with us, he refused to answer our questions in regards to certain aspects of the jet skis; ultimately creating a more uncomfortable environment. Unfortunately, we will never go into Irwin's again.

I have done business at this place for a few years. Ernie Jr. who was running the place seemed to…read moredo a good job and Heather who worked the counter was always excellent. This year the place has changed drastically. I was warned by a friend and boy was he right. When I arrived at the place I was told that Ernie Jr. and Heather had retired(I think not).Last fall when dropped off my boat Heather calculated my bill and I paid it in full as I did every year. This year when I returned I was told I had a $100. balance. I then noticed they had raised the shrink wrap price $100. After a brief dispute with Ernie Sr. who has a miserable personality and obviously doesn't want to be there I decided it wasn't worth the aggravation and going forward I would bring my business elsewhere. When I took the shrink wrap off the boat , which they had put in my yard for the winter, to clean it I found a large hole in the roof.I called Ernie Sr. and told him and he said it must have happened in my yard. He sent a employee down and I showed him. He said he did most of the work on the boat and he didn't know how it happened but he would tell Ernie Sr. I told him that I didn't expect a new roof and we agreed a patch should be a pretty easy fix. I even gave him the old shrink wrap which had no holes in it to show there were no holes in it About a half hour later I got a phone call from Ernie Sr. saying they found a hole in the shrink wrap and it must have happened in my yard . I told him when the shrink wrap left my yard there was no holes in it. He asked me if I was accusing him of putting a hole in the shrink wrap. I told him maybe not him but someone at Gillan. He started yelling at me and I told him he would not see me again and he said that was a good thing. I have heard that the place is up for sale and that is a good thing because with his attitude the place will never last. It's really too bad because when his son was running the place it was a good place to do business.

A very belated review, as we rented in Sept 2025. We had trouble out on the water and the crew was…read morevery timely and patient coming out to tow us in. Overall, they were patient, explained the boat well, and were really flexible with our requests. The bowrider was a good model of boat for my wife and I. All good with our two-time rental at Goodhue..

I do not recommend Goodhue Boat Company…read more After a couple of good days enjoying the lakes with our family we decided to take a cruise around Frye island to try to catch a famous Sebago sunset. About 3/4 of the way around the island the boat just died. I've been around boats all of my life so I took 45 minutes trying to diagnose the problem. When we couldn't figure it out we called Goodhue knowing it was after hours. We then called several emergency services for them all to go to voicemail. 911 got us tow Sebago after 3 hours to rescue us for a $700 tow. We sat through a thunderstorm, 30 mph winds and an anchor which did not hold the boat. Luckily enough I was able to swim close enough to a mooring and latch on before ending up on the rocks. The next morning I called Goodhue just before they opened and explained what happened. They sent someone out 2 hours later who determined the boat ran out of gas. I watched that gas gauge fall from 100% every single decimal to its final reading of 72.8%. This gave me every indication that the gas gauge was working correctly. I said to my family several times over 2 days that "this boat either has a gigantic gas tank or is extremely efficient". I honestly could not believe that the boat had run out of gas. Goodhue does not want to take responsibility for their faulty equipment causing a very dangerous and life threatening situation. They claim to have explained the gas gauge doesn't work, but a teenager mumbling during a safety briefing that the gas gauge might not work isn't properly notifying a customer of faulty equipment. Expectations of something so vital should be plastered on the dash or handed on a piece of paper to the renter. While this is the second time we have rented from Goodhue, the first time didn't go well either. We had to be rescued the first time after the battery died while we stopped for lunch. We were told that we needed to shut the battery disconnect off overnight, but we did not expect the battery to die with all accessories off in less than 2 hours. I have been boating my entire life. I've spent 1-2 weeks on long lake/Sebago for over 40 years. I also live a couple miles from the ocean. I've owned 4 boats myself and my family owned multiple boats as I was growing up. I've never been stranded outside of renting from Goodhue. I had good experiences renting multiple times each from Long Beach marina and kettle cove marina. Goodhue rents faulty equipment and does not take responsibility for it. I highly recommend going to a reliable marina.

We have been using Irwin Marine for many years (since they bought out Hillcrest Marine in Alton)…read more We appreciate their attention to detail and overall quality of customer service. Every issue we have ever had with our boat has been addressed promptly and efficiently. We feel very lucky that we are able to have them as our marina. They store our boat every year and service it before putting it in the lake. We have never had a problem with them. I wanted to write this review because I see some negative reviews but everyone I know who uses them has had a very positive experience. Highly recommend

Great service ! Jason is the BEST. He always tries to accommodate everyone even at this busy…read moreboating season.

Awesome shop!! 10 out of 10 recommend. Chris has a wide variety of options from kayaks,…read morepaddleboards, etc. to enjoy. The customer service is excellent. You can tell Chris really cares about your experience and that he loves what he does. If you're in the area definitely check out SUP-NH and support local business!!!

Great staff! Good equipment! Easy drop-off/pick up. Outstanding customer service. Highly…read morerecommend!

Do not use this company. This company will not let you cancel or move your reservation if the…read morereservation is within 14 days. Weather reports are only 10 days out, so you get totally screwed if it rains. Even if there's lightning, this company will not let you move your reservation. I could understand if you canceled or moved and they were left with an unreserved boat that could have been reserved by someone else, but boats will not rent in the rain, so they are just using the weather as a means to screw you and profit in the mean time. Use Winnie Marine instead. They cost a bit more, but they'll let you cancel your reservation on the day of if it's raining. No contest in terms of service.

Quite decent now rider rentals for our family of 5. I think the level of service has gone WAY up…read moresince Goodhue took over the marina. We had a multi day bow rider rental, that had a random issue with the throttle. We putted back to the marina and they had a replacement boat waiting for us, free ice cream for the kids, and a discount on the rental. Excellent customer service from the front office rental team and the service team. Highly recommend.

Our friend group went kayaking during the long weekend and everything went smoothly…read more They have different kind of rentals and a large number - we did not have rental bookings in advance. Life jackets are provided of course and we have to sign waivers. The river route is so long and scenic and will definitely take hours. The staff are really helpful as well. My only complaint is that they only have fixed full day rental rate. I wish they also have half day rate for people who only wanna spend a short time. - 7.5/10

Spent the day on the river with some friends and had the best time! With more than five rentals you…read morereceive a discount if you call - they made that super easy! Check in was smooth, gear was great and everyone was super friendly. We had a beautiful day!

Everything was perfect! These guys are worth every penny. My son (13), dad (72) and me (45) all had…read morea blast!

Dave took four of us our on our first fly fishing experience. It was awesome! Dave was a great…read moreinstructor and took us to multiple locations for an amazing first time fly fishing adventure. Highly recommend Dave for some fly fishing classes.