Sold me a Jeep grand Cherokee that was riddled with problems. Refused to fix anything. Even with my…read morewarranty. Now I'm having to fork out money of my own to fix everything that needs to be fixed. Don't ever buy for this company

We purchased our Jeep from the Jeep dealership in Newnan. Bad bad decision after purchase, not…read moregood customer service or follow through on too many levels and occasions to speal about. We needed a part TPI and we still haven't got it. Cronic Jeep is where we take our Jeep vehicles for warranty maintenance, part replacement, and oil changes! Never had to wait more than 90 minutes. The staff always helpful and courteous! I highly recommend Cronic for purchases and maintenance!

This auction is very unprofessional and has received an F on bbb from people they have done…read morewrong.The vehicles are knoen to be sold with no titles and break down in a couple of hours.Read the comments on bbb website.

I purchased a vehicle from Dealers Choice which can not pass emissions. I live in one of the 13…read morecounties where emissions is required. When I found out the car could not pass emissions I contacted Buz Snyder who said they could fix the vehicle. When I drove out there they did not fix vehicle but offered me my purchase price. I told them I wanted the vehicle repaired as I had already spent money having some things on the car fixed like brakes and remote entry and sunroof. I made a goodwill deal with them that I would buy the parts (car needed new catalytic converters and check engine light bulb) and they could perform repairs or pay for the labor of the repairs. Buz agreed. TO date I have not gotten my money back for the repairs. I sent them receipts certified mail along with my expectations. I saw another review on google where someone was having the same problem and they did not fix her problem either! I reported them to the BBB and also filed a complaint with the clean air campaign.

They had my truck for 3 days. Brought it in for trailer lights not working, suspected blown fuse,…read moreand the check engine light on indicating gas cap issue. Replaced cap, still on. On day three, not counting Saturday and Sunday I dropped it off, per their site I scheduled Saturday morning and was told the Friday before I would get a call back. Never did. Found out Saturday morning from a kid eating donuts behind desk that their "Internet site doesn't really work right" and they only do express services on Saturday. Finally get contacted back Tuesday telling me it is a fuse issue and rodent chewed through a hose. Get it Thursday morning, $605 Bill, leave and when hooking up to trailer, running lights don't work. Took tester to confirm. Called about this, and got "I did not work on that, the person that did will call you back". Over hour later, no call back. Call and ask for GM. Told it is James. I wait. I get another guy on phone that tells me James is not GM. I told him I was told he was. He gets rude with me and wants me to speak to service... The ones that did not fix the truck and don't call back. He hangs up on me. Impressions throughout experience is that the people there are unprofessional. I will have to find another dealer to service vehicle, not the one I bought it from.

I purchased a preowned f350 from this dealership. When I arrived Home after a 25 minute drive from…read morethe dealership I discovered a large active oil leak. I understand pre-owned means potential problems but an active oil leak is absolutely unacceptable from a dealership. I was told the vehicle had been inspected and serviced. The oil life was at 33 percent. Please stay away from this dealerships pre owned inventory.

I retract my first rating , thanks for selling me this piece of junk buyers beware . They mask…read moremechanical issues by way of reset to sell broken high cost repair vehicles. They should be shut down and all stripped of there selling car privileges.

They should have a rating of ZERO. A rating of 1 is too good for them. I brought a 2018 Xfinity…read moreQX60 and salesperson was a little suspect but ignored it since my son really like the car and it was very well taken care of as far as the interior and a few minor scratches on the outside. When we decided on purchasing the vehicle our salesperson took the car to get the emissions done and we waited until it passed before signing the paperwork. It passed and we signed on the dotted line. Drove the car home about 40 minutes away and to our surprise the engine light came on. Called back to the dealership and they said they can have it towed back to them or we can bring it back. I took the car back and they kept it for 2 days saying it was the battery and starter. They replaced both got the car back and 2 days later the engine light comes back on. This time they want me to take it to their mechanic but will not pay for repairs. Oh, did I mention the warranty we purchased during the deal process. Will get back to that topic in a minute. Called and asked to speak to the GM and talked to him, who then proceeds to tell me he will get back to me after talking to the finance manager to see what type of warranty and agreement we had. They were supposed to take care of any repairs within 30 days of purchase. To this day I have not heard back from the general manager. I have since taken the vehicle to a certified ASE mechanic who has ran a diagnostic on the vehicle and all kind of codes has come back and one in particular, emissions failed. So, you sold me a vehicle that you told me passed the emissions test and provide me the paperwork as well as had the information sent to the State of Georgia. No let's get back to the so-called warranty. Called the warranty company and they take my report to start the claim process and tell me to have the certified mechanic to contact them. When the mechanic calls the warranty company, they tell him that our warranty does not cover those repairs, and we have a basic warranty. My paperwork states that we have the Ultra Warranty. I say all this to say DO NOT BUY A VEHICLE FROM THIS DEALERSHIP, RUN THEY ARE SCAMMERS.

Awesome service. Honest, and fair prices. Been a client for over 5 years. If they can't repair it…read morethey'll recommend someone who can. Buck and Greg are just great people to trust your vehicle with. I'm sure there's others there that I don't know by name, but Buck and Greg are the ones I always interact with. You need to make an appointment because They are always booked up, but it's worth the wait. And if it's an emergency they find a way to get you in. Shout out to Scots , always a job well done.

The brakes went out on my wheelchair van. The Dodge dealer didn't have an appt until 11/01 but…read morerecommended Scott's for quality brake work ASAP. I called Scott on Friday & he repaired my van Tuesday morning. I asked for repairs like he was repairing his own vehicle. I was back using my van by 5pm Tuesday. What a great job they did on my rear brakes! They told me I could probably get 35K before needing front brakes. To tell you the truth I'm glad the dealer told me to use Scott's for my brake repairs. The price of repairs was probably $200 less than the dealer would have charged too. Great work by an honest automotive service firm.