Despite 100% dental insurance coverage, we ended up paying a lot of money as each billing line was…read moreover what my insurance thought was reasonable. It was also a bad experience, my child was bawling their eyes out as we left.

Both of my kids love it here. They're counting down to come to see Dr.Fran and their favorite girl,…read moreSarah. They are so nice and friendly and make seeing dentist such a fun thing. I've been recommended to all my friends and family. This is the best Pediatric Dentist in Vancouver hands down (I've tried a few places)

Super kind staff; nice, modern facilities; really nice reception staff as well!…read more They were recommended to me by a dentist-phobe and I have been quite happy with my experience there.

Had a horrible experience here. They told me how much my insurer would charge for a cleaning, and…read morethen said the difference I owed was $50. After the appointment, they called me saying I owed them an additional $30 and threatened to send me to collections. Do not trust the sticker price they tell you for their services.

This dentist charges twice the rate recommended by the BCDA so your insurance may not cover much…read more They also put sealant on my childs tooth and in the next appointment found a cavity under the sealant then tried to charge over 400 to fill the cavity without mentioning that the cavity was under a sealant that they had placed. Very unethical. Be careful with this place and don't be afraid to get a second opinion. There are lots of other dentists around.

We couldn't be happier. We brought our three-year old son in for a check up and his first cleaning…read more Everyone was wonderful with him, and his trepidation quickly shifted to ease. Highly recommend!

My daughter moved to PDG when she was 3 because she needed some cavities taken care of and had to…read morego under and honestly it has been great since switching. Over the years some small cavities but they have been dealt with very effectively and with no pain. It isn't the cheapest option for dentist but I am reluctant to change because of the level of service they provide. When I was there I saw a Mom with her baby in a carrier bring her older son who was severely autistic, the staff handled it so gently and with great understanding, they must be receiving special training or are just naturally awesome.

I have been coming to PDG for a long time. I have had lots of work done on my teeth, including…read morehaving lots of teeth pulled out at the hospital. I am never afraid to come because the staff and dentists are so nice. Dr. Scheidaman and Dr. Kennedy are really nice and don't hurt at all when I come to see them. My mom likes that the staff are always friendly, we never have to wait to long to be seen and that the office is always clean and organized. The tv's are fun to watch and so is picking from the Treasure Chest after my appointments.

Unnecessary procedures suggested all having to be done at private clinics putting your children…read moreunder general. Both my kids had caps put on their baby teeth?? How is that even possible? I have literally come across 5 other parents whose kids have been thru the same process having to get caps on their baby teeth. Don't even get me started with how they corrected my 4 year old son's abscess they caused, they literally yanked his tooth out and would not let me in the room with him. An abhorrent dental office that should be investigated.

Dr.Leung painfully extracted a tooth from my 11yo without patient consent nor parental permission,…read morethen blatantly lied about it and said it fell out. Dr. Leung used numbing gel at the time, and my child was screaming. The dental hygienist said lying to patients is part of their process. That's the dentistry side. On the orthodontist side, the experience has been a good one.

Never EVER go see dr.patton. As a child, I went to him and he was continually finding fillings to…read morefill- except to always leave some decay behind so they would turn up as multiple abscesses in the near future. He traumatized me as a child going to the dentist and put me through hell and back with procedures. I believe there were multiple lawsuits against him and I'm shocked he is still allowed to practice. He will put money before your child's health.

We were looking for a dentist for our 4 year old that catered to kids and thought this was a good…read morenearby option, but there is a list of things that might make you reconsider: - professional dental chairs... for adults, not kids - friendly hygienists? nope, brash, hard to understand and overall not kid-friendly - tv in the ceiling so kids are entertained (yay?) that are angled really strangely and don't allow kids to listen to the program. watch in silence! Was it horrible, no but to add insult to injury, after filling out all the intake forms they misspelled first and last name on our bill. If you are looking for that kid-oriented dentist just skip it and keep looking.

This was a great place to go for a first visit. The staff…read morewas outstanding and super friendly. There is not much more to day than it is a perfect environment for kids to get used to the dentist with well educated staff. The doctor itself did a great job informing me and took time at the appointment.

Written april 2014: I'm hesitant in referring to the other review by Callie Nov 26, 2013. She gave…read morethe review 6 months ago for this location and in fact they've only been open here for 3 months (Jan 2014). On top of that she failed to say how compliant her child was, whether they were "rushed" due to them arriving late and then needing to complete paperwork and finally whether or not she presented her wishes and expectations to the staff. Just saying. I found this office to be surperb. Communication straight forward and interaction understandable.

The entire team here is incredible. Dr. Diya is SO good with her patients. And she explains…read moreeverything to the parents. She's patient and so kind. We will not go anywhere else. The amount of work my daughter has had on her teeth she should be scared to go to the dentist. She loves seeing Dr. Diya and the hygienists. I can't rave enough about this place. Dr. Diya's caring personality does not go unnoticed. Thank you for just being you.

We brought in our 5 year-old son for a consultation to fix his 8 cavities (yes, we're not good…read morebrushers/flossers) after his general dentist said that he's not experienced enough with young kids. We brought in X-rays, and Dr. Chander maybe spent a minute with us telling what he would do - fix all either with laughing gas or send us to another specialist to fix all at one time under general anesthetic and then he left. We then spent the next 10 minutes talking to the manager about payment options. When I questioned why we couldn't ask for a treatment plan without laughing gas or general anesthetic, the answer I got was, "well, the doctor probably thought he's uncooperative". Since we were uncomfortable with the treatment plan offered, we consulted yet another dentist, and there, the dentist spent 10-15 minutes during the consultation meeting check each tooth over and also testing our son's patience in the chair, needless to say, we went to this dentist to fix his teeth. I have no problems with dental practices needing to make money (especially if they have a fancy waiting room and staff that don't hate you when you walk in). I can also rationalize exceptionally good dentists charging above what is recommended by the provincial dental pay scale (they also will demand the difference between what your insurance pays and what they charge even for a consultation), but what I have a problem with is when a PEDIATRIC dental practice has no desire to determine a child's comfort level in the chair BEFORE recommending a treatment plan. Our son has seen quite a few doctors and specialists and has had a few exams with various machines, and the conclusion after all these exams is how calm he is - in fact, where he got his teeth fixed, he was even used as the example by the parent of a screaming child of how to behave at a dentist's office. Boy, this has turned into a very long review, but we saw the positive reviews from other patients and thought we might be able to get the same - a meaningful consultation with a pediatric dental specialist that would know how to deal with children without having to resort to rendering them dazed and confused. We didn't get that, and in fact, the only thing we did get was a bad taste in our mouths.

I recently switched to this clinic and I couldn't be happier. Front Desk know their job very well…read moreand are extremely helpful. The Dentist and hygienist are also incredible. Very quick and efficient. There is parking on the street. I never had an issue finding a spot. Clinic is also opens a few Saturdays, which has been extremely helpful as I cannot leave work during the week. Another thing that I love is that my insurance pays them directly, whereas the old clinic i went to I would have to pay out of pocked and then be reimbursed. It can be very expensive so I appreciate the fact that I do not have to put all that money on my card. Don't forget to snap a picture of the view. Best view of Vancouver on a sunny day.

Dr. Au is on time, professional, impeccable, friendly dentist. He is concerned about my cracked…read moreteeth problems. He explained everything and detailedly make sure I feel comfortable. Also, his assistant 'Linda is professional, funny and friendly. Make me feels relax when I did the extraction of my teeth. So thrilled to have them.

Great professional people. The kids have little to no…read morestress. I wish my parent took me here! Your treated as a person should be. No unnecessary X-rays, tooth extractions, or prognosis of imminent collapse. Great location, nice office, waiting room with a " Shh No Cell Phones" sign that fits in well. Reception is friendly, pleasant and professional. Dr Borton you give Dentists a good name.

he is so old and out of his profession he should retire soon. all they care about in his clinic…read more is to charge you for stuff you do not really need. walk away very bad news... not even one star one of his formal costumers