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    Andrew Richardson, NP

    3.7 (3 reviews)
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    3 years ago

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    Northwestern Medicine Primary and Specialty Care

    Northwestern Medicine Primary and Specialty Care

    3.2(174 reviews)
    1.9 kmLakeview

    I've been to a few doctors at this location over the years and have always been very happy with the…read moreteam, doctors, and office. Check-in is always a breeze, the nurses and assistants are always friendly, the overall feel of the place is professional and clean, and I've never had any billing issues. They're also patient and kind indulging my nerves when I'm getting blood drawn and getting vaccinated! I've seen a few doctors here and have always had great care. My primary care physician is Dr. Jessica Kennedy and I can't say enough positive things about her. She's knowledgeable, listens carefully to my concerns, and either has the answer or refers me to an excellent specialist. I'm also very happy with Dr. Mark Romanelli, a dermatologist who does annual skin exams and recommends great products to ensure healthy skin. I've also had positive experiences with the other doctors I've seen at this location, like Dr. Vasiloff, who I saw once at short notice when I wasn't feeling well. It's important to find a team that will help you stay healthy, I definitely recommend Dr. Kennedy, Dr. Romanelli, and this NW Physicians Group.

    This clinic cancelled my appointment that I scheduled 4 months in advanced without any…read morecommunication to me whatsoever I had to reach out on the day of the appointment myself. Now I am stuck waiting another 3+ months to see a provider. Would not recommend.

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    Leigh Roberts, MD - Comfortable and nice facility!

    Leigh Roberts, MD

    2.3(55 reviews)
    1.8 kmLakeview

    I was a patient here for five years and while I never had any truly dramatic issues like others who…read morehave posted here, after finally finding a new PCP, I now realize my medical concerns were never taken very seriously by Dr. Roberts. I came to her a few years ago concerned about weight gain (I'd gained 40 lbs in 2 years) and she told me that I looked fine, and should just request not to be weighed at my next appointment if it bothered me that much?? While I did carry the weight "well," at this time, my BMI was much higher than could ever be considered healthy, and I was looking for guidance on how to lose weight as I was having issues with sleep apnea and growing anxiety. It took three years, 20 more lbs and lots of weekly panic attacks for me to find a doctor who took my concerns seriously and helped me to get back on track both mentally and physically. Since switching to a better doctor, it's been impossible for me to get ahold of my medical records. I've called every day for the past 2 weeks only to sit on hold for 20 minutes and eventually be disconnected. The very last time I went to see Dr. Roberts, I was sitting on the couch waiting to be helped when a woman stormed out of the office yelling "THIS IS THE WORST DOCTOR'S OFFICE I HAVE EVER BEEN TO." It was at that very cinematic moment that I realized I needed to do better for myself. I never went back, and I don't recommend anyone else does either!

    I love seeing the Nurse practitioner here, the staff have all been so helpful. Like others, you…read morecan get a lot done here under one roof, including your yearly women's exam. The waiting room is comfy and you can leave with an organic lollipop if you behave ;) Street parking has always been pretty easy and the location is easy to get to!

    Andrew Richardson, NP - nursepractitioner - Updated May 2026

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