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    Andrew Richardson, NP

    3.7 (3 reviews)
    Closed • Closed

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    Leigh Roberts, MD - Comfortable and nice facility!

    Leigh Roberts, MD

    2.3(55 reviews)
    1.8 km•Lakeview

    After seeing these super negative reviews, I had to post something…read more I've been going to Dr. Roberts (and seeing her associate Sarah, too) since 2010 and I've only had the best, most professional service. Both doctors are super easy to talk to, you can be real with them and they are cool with you and up front with you and are both just super, super awesome ladies. I can't really say enough positive adjectives for both of them. As far as this "rude" receptionist Daisy everyone keeps talking about... I don't know any of the receptionist ladies' names but ever since I've gone there there has been one younger lady and they've recently added another lady. I'll admit that the younger lady has been a little short with me in the past, but more in a way that meant she was just trying to be efficient. But the past three times I've gone in past 8-ish months, she's been very nice and super compassionate, and once we even talked about our pets for a bit before the doctor saw me so that's a plus in my book. Maybe she's read the reviews on here or something, but both receptionists in the past year have been great, too. I just feel the need to give these ladies mad props because I, like, hate doctors/medical stuff and they always make me feel good and I always leave knowing everything is gonna be okay. So come here and don't listen to these hater reviews.

    I was a patient here for five years and while I never had any truly dramatic issues like others who…read morehave posted here, after finally finding a new PCP, I now realize my medical concerns were never taken very seriously by Dr. Roberts. I came to her a few years ago concerned about weight gain (I'd gained 40 lbs in 2 years) and she told me that I looked fine, and should just request not to be weighed at my next appointment if it bothered me that much?? While I did carry the weight "well," at this time, my BMI was much higher than could ever be considered healthy, and I was looking for guidance on how to lose weight as I was having issues with sleep apnea and growing anxiety. It took three years, 20 more lbs and lots of weekly panic attacks for me to find a doctor who took my concerns seriously and helped me to get back on track both mentally and physically. Since switching to a better doctor, it's been impossible for me to get ahold of my medical records. I've called every day for the past 2 weeks only to sit on hold for 20 minutes and eventually be disconnected. The very last time I went to see Dr. Roberts, I was sitting on the couch waiting to be helped when a woman stormed out of the office yelling "THIS IS THE WORST DOCTOR'S OFFICE I HAVE EVER BEEN TO." It was at that very cinematic moment that I realized I needed to do better for myself. I never went back, and I don't recommend anyone else does either!

    Andrew Richardson, NP - nursepractitioner - Updated October 2026

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