Working with Don, Alex, and his team has been a great experience. He's helped get all of our ducks…read morein a row, and even gave us the opportunity to close on our new home EARLY! (not typical, results may vary, are you ready to get your documents to them?) Through his team's experience and organization, this has been a much more pleasant experience than ones I've had in the past. Don, thank you to you and your team! Highly recommended!!!

Very unprofessional and do not keep their word once they have your payment, Don Klemperer & Jim…read moreBolin both refused to follow through on a promise made on a contract made by the KW agent Jenifer Smith, they wrote in the contract if I signed it and went to closing they would make sure roof would be repaired and done properly, But after feeling pressured into going into closing by them and signing contract they all completely turned there back on me and refused to help with roofing issues even though they put it in the contract that it would be repaired! Their response was "so sue us" ?? I Would highly recommend not taking the word or trust these people, find a different realtor team that hopefully keeps their promises.

Worked with Kevin for over a year as I was transitioning from active duty military stationed in TX…read moreand retiring here in Springfield. He's very patient. He was never pushy or emphatically pesky. He gave us "breathing room" when we needed it. He is a superb professional and consummate gentleman. He was willing to meet us and travel to houses ranging from Bolivar to Ava to Strafford to Elkland. And he never showed any impatience or tried to "convince" us to buy. Highly recommend!!!

Jeffery helped me though the process of buying a house and then after the loan was transferred he…read morehelped me work though an issue with the new lender. TOP NOTCH SERVICE!!! Thanks again!

Mitch is not someone you want to do business with. If you want to pay three times more than what…read moreother companies charge, this is your guy. I was charged insurance rates and Mitch refused to lower the price. I was forced to pay over almost 3k just to dry out the carpet and pull some sheet rock. Mitch threatened to put a lean on my house if I didn't pay my bill in full. What an absolute jerk. DO NOT use this company unless you want to over pay to have them set up some floor fans & then rip off way too much drywall because they thought they would be hired to repair it, I kid you not he was angry when I told him I would be hiring someone else. What an absolute jerk and a total rip off. Stay away.

I can't say enough about how Chad and his team with Puroclean went above and beyond helping me when…read moreI had a water pipe burst behind the sheet rock in the HVAC room. Chad was a great help by showing up in a timely manner and helping me with the insurance company and keeping me informed every step of the way. Other restoration companies that I called only seemed to want to cut me out of the picture and deal straight with the insurance company and keep me in the dark, but Puroclean was right up front all the way. Thanks again, Chad.

Eric did a great job painting our outer building which were 25 years old. They look brand new! He…read morewas honest and reliable and gave us a fair price. I will be using his services again.

I would not recommend this business for any type of home service. I initially reached out because…read moremy washing machine had a faulty lid-lock and I also needed a Tesla charger installed in my garage. While he did complete the charger installation without issue, the problems began with the washing machine. He assured me he could repair it and proceeded to order a replacement part from Amazon. The part didn't fix the issue, and he then told me he wouldn't be able to return to remove it for about two weeks. He suggested I call another appliance specialist, which I did. The new technician told me that no reputable repair professional would ever order washing machine parts from Amazon, as doing so can cause permanent damage. Unfortunately, this is exactly what happened--my washer's circuit board was fried, and I ultimately had to purchase a new machine. While he was at my home, he also left his toolbox behind. I texted him about it, and he said he was busy for the next two weeks but would let me know when he could pick it up. After a week and three days with no follow-up, I reached out again for a firm date and time. The screenshots attached show the conversation that followed. He left my home messy and did not clean up after himself. His demeanor throughout the process was extremely unprofessional. I followed up only because he said he would get back to me, and when I held him accountable, he responded poorly. If you need any kind of home service, I strongly recommend choosing another provider. A professional, well-run business would never speak to a client the way he did or handle a job with such carelessness.

I would not recommend using this business for any home service needs. My fiancé, Tommy T., has…read morealready shared his experience, and I am adding my perspective as well. From the beginning, we made it clear that we needed an exact date and time for when he could come by and grab his toolbox, which he left at our house. We both work full-time, so coordinating who can be home is essential. The technician told us he was busy for approximately two weeks but would inform us when he could return to retrieve his toolbox and proceed with the repair. Over a week passed without any update. As a business owner, it is the owner's responsibility to communicate with clients regarding scheduling, timelines, and any delays. When my fiancé followed up, the technician responded in a highly unprofessional manner, including the use of profanity. Using inappropriate language toward clients reflects a lack of professionalism and respect. He accused my fiancé of "spreading toxicity," yet the only toxic behavior we encountered was in the tone and content of his own messages. This level of disrespect, especially coming from a business owner, is extremely concerning. Regarding the services requested, we initially inquired about installing a Tesla charger. Immediately afterward, we asked whether he also repairs washing machines, and he stated that he does. He was fully aware that the consultation was for both the charger installation and the washing machine repair; this was communicated clearly, and he acknowledged it. He also mentioned that his company policy prohibits ordering appliance parts from Amazon, yet he asked us to order the parts on his behalf. This alone indicates that he knew the practice was inappropriate. We ultimately had another appliance specialist come to evaluate the washing machine. That technician was visibly frustrated by the poor quality of the previous repair attempt. He explained that a reputable repair professional would never use Amazon-sourced parts for appliance repairs and was surprised by the overall lack of proper workmanship. We did pay him for what he asked for installing the charger, which he did do well. We did not pay him for any washing machine repairs as he did not repair it. We bought the part ourselves because he told us it was against his policy. Overall, our experience reflects unprofessional behavior, poor communication, and questionable repair practices. I strongly advise others to consider a more reliable and respectful service provider. Below are screenshots showing he understood that the consultation included both the charger and the washing machine, and also stating that he knew it was not in the best interest to use an Amazon part for a repair.

In May 2017 we were planning to move to Springfield within the year to be near family. I got in…read morecontact with Mr. Dan Crace at Murney - Primrose as several of the houses I wanted were listed with them. Pre-approved loan in hand, I arrived in the Memorial Day time period, and Dan graciously took my relatives and I to see 5 houses, and answered many detailed follow-up questions I had. We sat down and went over the details of buying in Missouri. Dan was a gentleman, very personable, and an experienced professional. My husband was in the running for a job where we live with a major company, and he got it. So, my move to Missouri is postponed for now. I still subscribe to listing updates and keep my eyes open for houses. When we finally get to Missouri, I will be calling on Dan. Regarding the comment by the man Kevin S. in 2016...I have no idea about the agent he mentioned; however, the comment about Murney Associates being "dumb rednecks" is an ignorant, inflammatory, prejudice comment. Untrue, and not my experience. There are always two sides to a story. Unfortunately, Yelp doesn't allow down marks on comments. Murney is rated in the top realtors in the United States. Find out for yourself what they are like.

My neighbors are so disgusted by Ms Farris for spewing her anti ICE garbage to potential buyers…read more This is going viral.

Sonia and Sara were wonderful to work with! They were so patient with us as first home buyers and I…read moreabsolutely recommend them both. Would recommend them to everyone!

Worked with Sonia and was incedibly glad we chose this company, super friendly and helpful and…read morealways willing to work with us.