Today is Friday 8/28/2026. I called on Tuesday to make an appointment. The scheduler told me that…read moreshe would call me back later that day. I did not hear from her. Wednesday went by. I did not hear from her. Thursday I called and no one answered the phone. I left a voicemail for them to call me back. As of this morning, no one has called me back. Why would I trust them with my cataract surgery if they can't even return a phone call? A phone call which they said they would return three days ago.

Be aware they have 2 locations at the time of making my appointment for Ft. Lauderdale they put me…read moreon plantation location. I got there to my appointment on Saturday and the office was closed I try to call the plantation location and they had a answering machine also saying it was closed, today I called and talked to the manager JANELLE at ext - 5356 She was so rude and condescending she had zero customer service skill, I haven't even been to my first appointment and this is how they treat their patients. How disappointing This place needs a better training of their staff if they wanna get new clientele.

Dr Klein is very nice . Very personal during the exam and…read morewelcoming . He helped me with my allergy and I will definitely come back for my next eye exam.

A marvelous eye doctor. Great bedside manner. Thank you Dr. Klein!read more

This review was written by my wife (who doesn't have a Yelp account) she was in this office this…read morepast Thursday. I was having an issue with one of my eyes. I googled an eye doctor that could not get me in for two weeks. After a week of waiting I went back to google and found this group. Well, this definitely happened for a reason. First of all when I called and spoke to the really nice lady who answers the phone she squeezed me in for an appointment for the very next day. From the minute I walked into the office, my experience was AMAZING! The front desk staff were very courteous and helpful. The office its self is so nice and very clean. The tech who tested my eyes before I saw the Doctor was Marius. He explained everything to me every step of the way. He was extremely thorough, professional and just so nice! Dr Gaillitis was just as amazing! At the end of my exam, the nurse walked me up front and explained my medicine instructions to me! I can't say enough great things about the practice!

Fantastic service, great staff, very accomodating, and well maintained facility. After receiving…read moreterrible customer service from South Florida Eye Institute that left a bad first impression, I searched on Google and found Opthalmology Consultants and read some of the 77, 5-star reviews they had on Google. I was pleased with what I read, and booked an appointment. They were able to accommodate me on the same day in the afternoon. When I got there the receptionist greeted me pleasantly and gave me paperwork for my daughter to fill out. We sat patiently waiting for them to call my daughters name. They had magazines for us to read while we waited. We waited for about 20min before they called us in the back and started testing. Marius was the gentleman that performed the tests. He explained everything he was doing and why he needed to do it. Marius was very detail oriented and patient. He spoke in terminology that was easy for my 19yr old to understand. He was friendly, kept her calm during the testing, and reassured her with positive affirmations. Marius was absolutely amazing. Dr. Gailitis was also very friendly, and reassuring. He spoke softly and calmly to keep her from being nervous about the different testing. He explained the results thoroughly. Overall, I will definitely be back. The office has great customer service!

I am 82 years old and have been in many Doctors hands. Dr. Medina was the kindest of Doctors. I…read morecould tell she was very knowledgeable and was very patient with me explaining my conditions to me with the screen from her equipment as a source. I didnt grow up wearing glasses and only started needed reading glasses at about 50. We were only finished when my questions were fully answered. I am now waiting for my prescription glasses to be in and will look forward to my future visits.

Front desk Customer service not good. Always have issues when calling in. Lack of care.read more

I went to see Dr. Jackie Schwartz for the first time a couple of months ago. She was very thorough,…read moredown to earth, and helpful. I returned with my son who is severely autistic and she was incredibly patient and kind with him. The office staff is friendly as well. I returned for a follow up appointment because I have very dry eyes and she gave me a lot of information and ideas to help. Highly recommend.

Was recommended by my daughter to go here for my next eye exam and zi see why she can't stop raving…read moreabout this place. great service, nice selection of glasses and they helped with my dry eye issue. Will come back next year.

Since Dr Fournier retired, this place has gone downhill. I had an annual appointment and waited…read more1.5 hours before being seen. Took me back for initial exam and dilation then sent back to the waiting room for another 1.5 hours. I asked the receptionist and she offered to reschedule but was dilated and it had been 2 hours already! I asked again and she just disappeared! Came back 10 mins later and said the doctor said it would be another 20 mins. The waiting room was packed with very unhappy people. I won't be back.

What could improve, I no longer care since after today I will find another Dr.!…read more This practice has hit bottom since Dr. Fournier left a few years ago. Last year my experience was horrible waiting for 2 hrs. Since I am a loyal patient of 10 year's I thought I'd give you another chance and made my appt. a year in advance for today. I arrived for my 8:30 am appt. at 8:20 and signed in, after driving for 45 min from Delray Beach. There were already 6 people waiting, all looking quite lost, with one receptionist, who also looked lost. I waited u til 8:45 and after hearing the receptionist speaking to another patient who arrived well after me, and telling him it would be 1-2 hrs, I've had enough! I stepped up and told her to cancel me, I'd find a Dr. and practice who actually care. As a side note, the practice used to offer a full service eyeglass technicianand hundreds of frames including contacts. Now there're handwritten signs all over the office stating "No glasses, No contacts, Sorry." One more thing, I received two text messages to confirm my appointment at 8:30, which I promptly answered. Then I received 3 additional phone calls over the previous week from a number and listing I didn't recognize (MEDULA & KUBAL) so didn't answer and they went to voicemail. Listening to voicemail it was the Dr's office confirming my appointment???? How unprofessional this has this practice becone.

Great service. The staff is very helpful and not at all…read morepushy. Good selection of designer and non designer. They also stand behind their lens warranty. Highly recommend

Incredible staff and service. Very friendly team using great technology to provide precise…read moreinformation to their customers. They are taking exceptional measures to prevent spread of the Covid19.

I recently had something going on with my eye where I was seeing flashing white lights and other…read moreissues. Luckily I happened to be talking to my daughter who mentioned that her former coworkers who had eye issues went here and were pleased with the treatment they received. I called to see if they had any appts for the afternoon (it was a Friday). They asked what my issue was and after telling them, they told me to come right over. Now getting there was interesting. I was coming from the south and Waze told me at the Sample Road exit, to take the 2 left lanes and make a left. Well, when you do that, you've passed the place because the entrance is further east. I had to do a U-turn. It was still a little confusing because there isn't any signage that tells you that the first entrance once you make the U-turn is where you need to enter. They're doing construction at the hospital which makes it even more confusing. I finally made it and entered the building. Their office is on the 2nd floor. I got checked in and filled out the required paperwork. They were concerned that my retina detached but after viewing the images that were taken, that didn't happen. Dillon, who did the images of my eyes, was very personable with a great sense of humor. The female doctor whom I saw (I don't remember her name) was also fantastic. She got an eyeball to show and explain what was happening with my eye. I was there for about 3 hours which seems like the average time that I've spent at my regular eye doctor's office.

I was very happy with the place. I found the process smooth. I thought the consultation was…read morethorough. As I first walked in, someone by the desk greeted me and directed me to the floor I needed to be. I gave my name and that's all it took. A very efficient office. Each floor had a nice waiting area. It was a large area. It was nicely decorated. They had a water fountain and coffee machine on each floor. They also had multiple TVs. The waiting to be seen was not long for me; however, the exam took a few hours. I was taken from room to room to floor. The staff was great. Everyone was pleasant and helpful. I got a full explanation from a doctor and options. I recommend this place. I got to meet the famous Dr. Rand by the elevator and that was so cool.